Help! only apple logo is showing... every once and awhile it stoips and goes away like its trying to work; then goes back to apple sign againnnnn!!!!

my cousin has a 2 or 3g apple ipod.
okay so today my cousin told me that at 11:00 today she downloaded 2 apps: twitter and a weemee one. she was playing on normal apps after the 2 downloaded adn her ipod just randomly shut off. she thought it needed to chargfe, so she plugged it in. for the rest of the day it did not turn on and gave the apple logo. shes tried to reset it, but it hasnt worked. ive come to the conclusion that this theapps werent the problem, because me and her sister both have the same apps.  my cousin who has the issue has a 3rd generation ipod touch. and she also stated the apps werernt the problem because approximately an hour before she downloaded the apps, her emails got wacked. when she clicked on the email app, it only showed a peculiar date: 12/31/00 and nothing else. she plugged it into a laptop when she got home, and it asked her if she wanted to update it, however it would lose her data. she clicked yes anyways, not sure what it had to do. she found ou that it lost all of her data, songs, apps and everything, and replaced it  with the ipod 4th generation starter apps (facetime, camera, game center, etc.) and she cant use them because she doesnt have the 4th generation ipod.? howand why did this happen and how can yopu resolve it ASAP? thanks. all answers appreciated:)
i feel reaaaaaallly bad for my cousin, so can you please help reaaaaaallly soooooooon?!?!?

I would try placing the iPod in DFU mode and then restoring the iPod to factoery defaults/new iPod.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Was the iPod jailbroken?

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