Help please!!! problem with setting up Zen NX (software/driver e

<SPAN class=postbody>Hello, i am new to this forum and have limited knowledge about the Zen NX and would really appreciate any help or advice that you could offer. O.K. i got a Zen NX in Jan 2004, ran the software disc supllied, no problem. I then turned on the player but it was not recognised by the computer ("Device not connected") so i went to the support site and found out that this was a known problem and needed to download a piece of software which i think was named (Drv_JB3.EXE)?. Once this was done i had no problem at all and the player turned out to be a great piece of kit. About two months ago i had to re-set my computer to the factory settings because of a virus, anyway yesterday i decided i would put the software back in for the Zen NX and add some new music. I did everything as before, and luckily i had saved the extra piece of software that was required in order to get the computer to recognise the player. Unfortunately, everytime i tried to download the software it just kept saying that there was a problem with the driver and that i should reconnect the player in order for the software to work, which of course never happened and it just kept on repeating this message everytime i reconnected the player. Anyway i spent the rest of the day uninstalling the main software and reinstalling and then trying the latest drivers downloaded from the creative website and also the latest version of Media Source etc, all to no avail (getting well pi**ed off at this point) i even did a "restore" in XP to see if this would help but no joy. Just to let you know i think that the origional driver version was (.23.00) and the Creative Media Source version was (.0.84). I do not think that there is a problem with the USB port or cable as the computer recognises that a new piece of hardware as been added when i plug in the player.
<SPAN class=postbody>I have posted this message on nomadness.net but as yet i have had no reply<SPAN class=postbody>
Any help or advice would be gratefully appreciated, before i launch the Zen out of the window!!!
<SPAN class=postbody>
cheers, Burni.

Get the following:
. Creative Zen and Jukebox Driver Upgrade version .30.03
2. Creative MediaSource Player/Organizer 3.30.2
3. Creative Zen and NOMAD Jukebox plugin 2.00.9 for Creative MediaSource
Install . then connect the player to the PC. Then install 2. and 3. (the player must be connected for 2. to verify you have a Creative product).

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