Hey, ive recentley got a new phone and im trying to download apps but it wont let me. And when i click download this is what comes up, "Update unavailable with this apple ID.
Hi, ive recentley got a new iphone 5C. I am trying to download apps on the appstore but it wont let me. It says this: Update Unavailable with this Apple ID.
This update is not available for this apple ID because it was bought by a different user or the item was refunded or cancelled.
How do u fix this??
Apps are forever tied to the AppleID used to download them.
Either use the original AppleID or delete the app and then download again
using your current AppleID. You cannot transfer an app from one AppleID to
another, nor can you merge AppleIDs.
Similar Messages
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i have an iphone 3 and im trying to download apps but it wont let me says i need 4.4 or later but my itunes is on 11
It's not referencing your iTunes version. It's referencing your device's iOS version. An iPhone 3G has a maximum iOS of 4.2.1. If an app requires an iOS higher than that, it will not work on your iPhone 3G.
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I updated my computer to the new software and now the iPhoto has a circle with a line through it. When I first try to open it the pop us says: "You can't use this version of the application "iPhoto" with this version of OS X. Version: 9.2.1" When I try to update, it pops up to say "These apps cannot be accepted by your apple id - These apps were already assigned to another Apple ID and they will be available in that Apple ID's purchases list. If you don't have access to that Apple ID and want to receive future updates, you will need to purchase the application". I checked and there is nothing under the "purchases" in my App store. Then will say "update unavailable with this apple id - This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or canceled." Then the third pop up says "We could not complete your request. There was an error in the App Store. Please try again". Just want to know how do to fix.
After I upgraded to Mavericks I was also having this message when I tried to update. There was a previous post about this problem which offered this simple solution which worked for me:
b0n0b0
Re: Recently upgraded to Maverick from SnowLeopard. Unable to get updates from App store.
Mar 15, 2014 9:05 AM (in response to Terence Devlin)
Got it! Thanx. What I did was go to my account, check that they had my new ID and Password which they did, then hit reset button. All fixed. -
Unable to update iPhoto and iMovie. "Update Unavailable with This Apple ID"
I updated to Yosemite and all went well but for the message "Update Unavailable with This Apple ID" for the two apps iPhoto and iMovie. I have tried using the terminal window and used code that others have suggested and obtained a SmartSearch. I deleted everything in that folder and I still can't update these two apps. The other apps updated without problems. Thanks for any help.
For a couple of years now, the verson of the iLife apps that come preinstalled on new Macs are the Mac App Store (MAS) versions. MAS apps have the Apple ID that bought them encoded in the app as an anti-piracy scheme. Since these apps are preinstalled, before using any of the three apps, the new Mac owner must open the MAS, go to the Purchases pane and accept these apps into their MAS account. This allows the MAS to encode the owners Apple ID into the apps.
Failure to accept these apps into your account and have them encoded with your Apple ID before using one of them renders the apps "as is" and they cannot be updated or downloaded to another Mac. The only way that I know of to rectify the problem is to use OS X Recovery to erase the Mac and reinstall OS X and the iLife apps, so that the initial setup can be attempted again and the apps be accepted into the MAS account and encoded with the Apple ID. -
My iPhoto currently has a circle with an 'x' through it and I can not open it or sync my photos.
Trying to Update my iPhoto to 9.5.1 and it says "Update Unavailable with This Apple ID" because "This update is not avaialble for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
What does this mean and how do I fix it?
I haven't changed my Apple ID or if I bought teh original update under my parents Apple ID, how do i fix it?
Thanks!What version of the OS do you have?
Is there an iPhoto application in teh applications folder?
LN -
i have an IPone 4 and i downloads pictures drom my mac on my phone and now they are on my phone and i want to delete them but it wont let me. how do i delete them?
Hi,
Photos synced from your computer can't be deleted directly on your iPhone. You'll need to connect your device to iTunes and remove the pictures by going in the Photos tab on your device's settings.
Franklin -
Update Unavailable with This Apple ID
For years, my wife and I have shared the same Apple ID, so that we could share music and apps without having to pay for them twice.
With the introduction of Family Sharing, I thought we could bypass that.
I had my wife create her own Apple ID. I enabled Family Sharing, sent her an invite, which she accepted, and she now appears as an "Adult" under Family Sharing iCloud settings.
I signed out of her iPhone and iPad with my Apple ID, and signed back in using her Apple ID. Everything appeared to work fine, all apps still launch, she's able to download new apps herself, etc. However, once a few apps tried updating, she received the message...
Update Unavailable with This Apple ID.
This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or canceled.
I get what's happening. The apps on her devices are tied to my account, and she's now trying to update those apps using her account. But as a member of Family Sharing, this should work. I'm thinking this is an oversight of Apple's in how the system works. Otherwise, the only way around this is to remove every app from her device and re-download them using hers. That's 100+ apps between her iPhone and iPad.
Any workaround to this? I've rebooted. Signed out of and back into iTunes. Not sure what else to try other than to just start uninstalling and reinstalling apps...Yep you're not alone, I've got exactly the same issue.
Hoped 8.0.2 would resolve it but no.
Some apps are 'family' aware and update ok, others not. Can't delete and re download as iTunes still sees them in the family share.
Had to sign out of iTunes and sign into our old shared iTunes account to get the app updates to work. What a PITA.
Tried many things before, sign out/in of both iPhones, switch off/on of app sharing, remove and resign up for family share, but no joy.
Switch iTunes id, update, switch back, was the only fix I could find. -
Update Unavailable with the Apple ID - iPhoto
Since the minute I downloaded the new OS X Mavericks 10.9 my iPHOTO app on my iMAC has a white line through it and is not compatible. Then EVERY time I try to update it in the app store I get the same message that many others have received --->
Update Unavailable with This Apple ID
This update is for an app downloaded with a different Apple ID.
Sign in with that Apple ID and try again.
The iPhoto software came pre-installed on my iMac when I purchased it new in 2010 directly from the Apple store, so it was NEVER purchased or updated with a different Apple ID. And no one else has access to my account or my computer. I’ve never changed it my id. I started with Snow Leopard and have done all the operating system updates though now and iPhoto has always worked fine...until now. I have tried EVERY remedy posted on the support community thread and others, short of starting over and wiping my iMac clean. I was on the phone with 2 Apple advisors and a senior tech yesterday for 3 hours and no one could find a solution other than some apparent 24 hour self fix that some people are experiencing. Apple is supposed to call me back today to see if it magically fixed itself. Anybody else find any better solutions other than dropping my iMac off the top of a building?
On a side note...(even though I know they stopped updating it) my iWeb app, which I still have all my websites created on, is now not functioning correctly. The writing/ words on any particular web page within the app are all scrunched together. Again, even through all the operating system updates, iWeb has always worked fine...until now.
Thinking of backing up, wiping clean and going back to Mountain Lion...so far I'm not impressed with Mavericks.
Any help or other suggestions with this problem would be appreciated.FOUND A SOLUTION:
After 9 days back and forth with Apple and their senior advisors I finally spoke with one that was very helpful and would not quit until we resolved the problem. I tried EVERYTHING recommended on this thread and others, and NOTHING worked. The only solution right now is to have Apple Tech Support Senior Advisors contact iTunes to have them reset your App account. What FINALLY worked was:
-backing up my computer to an ext hard drive
-deleting iPhoto (drag it from the app folder to the trash) (Your iphoto home folder should still be saved in YOUR finder folder.)
-empty the trash
-At this point, sign out of the App store and then back in. If you see that you are able to purchase or upgrade at this point then go for it. IF NOT, then you have to go further as did I, b/c the App Store still would not let me upgrade, download or even purchase iPhoto.
-Then the senior advisor had to get iTunes to reset my app store app from thier end.
-After they did that, the senior advisor provided me with a redemption code for the latest version of iPhoto that I typed into the REDEEM section of the app store.
-Then it downloaded and works just fine now.
So the problem seemed to be on the iTunes / App Store end of things. After the App tech was able to get iTunes techs to "reset" my account (log in, passwords and info stayed the same) everything went very smoothly.
It also has to do with people who purchased iMacs or Macbooks before the Mac App Store was introduced...or right around the same time it was. These legacy members who had the pre-install app DVD were not syncing up corerectly with the MAS and iTunes. Until they get the MAS and iTunes synced up and recogignizing the pre-install apps and software, this will continue to be a problem. -
This morning I tried to update my apps through the app store. Many of them updated, but some (Soundcloud, Evernote, Viber, and IMDB) gave me the error message "Update unavailable with this Apple ID"
I removed those apps and tried to re-install them, only to receive the same message. I then logged out of the App Store and logged back in but this did not make a difference.
These apps are not showing up on my "purchased" list.
I have only ever had one Apple ID, and have been using and updating these free apps for some time now.
Any idea how I can resolve this? Searching the forums has not helped at all.Same problem here. IMDB, TWC (weather app) Goodreader… Started this morning, out of the blue.
After deleting IMDB (hoping to reinstall), that app cannot be installed again! Trying to, gets you the same “Update unavailable” error.
Also, the problematic apps are not listed in my “Purchased” list (which is the real problem I think).
I also tried through iTunes. Same problem.
Can someone confirm that the problem apps are not showing in your purchased list?
I don’t know if it’s on Apple’s side (in which case it will get fixed) or on my side (meaning I will have to do something).
(I contacted Apple, waiting for reply.) -
Im trying to update my apps and it wont let me. When i clicked on an app to update it or to download a free app it says "sign in required, tap continue and sign in to view your billing information" when i did it says "you must verify your payment info before you can makes purchases" then "security code is invalid" when the security code is valid. I even switched credit card it keeps saying the same thing....... THIS IS NOT FAIR........ I WANNA UPDATE MY APPS!!!!! Btw idk why did i buy the ipad for, APPLE dont even let you download ADOBE FLASH PLAYER and must of the games required ADOBE FLASH PLAYER to play example: wizard101. Idk what i was thinking...... :(
Why not simply remove yoru payment info by selecting None at top?
APPLE dont even let you download ADOBE FLASH PLAYER
Considering Adobe dont (sic) even make Flash Player for iPads, this seems about right. How can you download something that does not exist? -
How to fix "Update Unavailable with This Apple ID"?
I am well versed in doing updates on the App Store for my Macbook Pro. So, when an update for iMovie and iPhoto is pending, I went to the App Store application, clicked Update All (and also later one just Update for each app individually), entered the usual Apple ID which I've done several times. I wait a few seconds and then it says
"Update Unavailable with This Apple ID. This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
This is odd because I've only had one Apple ID ever associated. I restarted the computer, logged in and out of iCloud, etc. Still doesn't download the iMovie and iPhoto update for me.
Any suggestions or ideas what happened? Help!Please test after each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.
Step 1
Select the Purchases page in the App Store and locate the app(s) in your purchase history. If there's a button marked ACCEPT on the right, click it.
Step 2
If you're trying to update iLife or iWork apps that were installed from a purchased DVD, or if you have a refurbished Mac bought directly from Apple, contact App Store customer service for a redemption code. You may be asked for the part number of the DVD.
Step 3
From the App Store menu bar, select
Store ▹ View My Account
Enter your Apple ID password at the prompt. At the lower right corner of the window that opens, click the Reset button. Close the window.
Step 4
If you have a used Mac, the bundled apps were linked to the original owner's Apple ID and can't be transferred to you. Reportedly, customer service has issued redemption codes to some second owners who asked, but it's not guaranteed.
Step 5
Delete the app(s) you want to update and reinstall them.
Keywords: refunded canceled -
I downloaded an app in the itunes app store on my pc and it's in my library, but it will not show up when i click ipod then apps?
You need to sync the app to the iPod
iTunes: Syncing media content to iOS devices and iPod
Is the app compatible with your model iPod and iOS?
Are any Restrictions set that would prevent installing the app on your iPod? Settings>General>Restrictions
Do any apps no sync to the iPod?
Does any media now sync to the iPod?
Have you successfully synced aps to this iPod from this iTunes library before? -
Update Unavailable with This Apple ID This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled... How can i fix it
Please help !!Hello chiêu trần
If there is an issue with any app then use the steps in the article below to report the issue to the App Store.
iOS: Troubleshooting Messages
http://support.apple.com/kb/HT1933
Regards,
-Norm G. -
HI I HAVE A MAC OS X 10.6.8 AND IM TRYING TO DOWNLOAD IPAGES BUT IT WONT LET. DOES ANYONE KNOW OF ANY PROGRAM CLOSE TO IPAGES OR HOW I CAN DOWNLOAD IPAGES 06?
iWork '09 has three different versions each of which require a different minimum operating system 10.4.11 (x.0); 10.6.6 (x.1); 10.7.4 (x.2). The App Store only has the latest version so you need to buy the iWork DVD off of eBay http://www.ebay.com/sch/i.html?_sop=12&_trkparms=72%253A1234%257C66%253A2%257C65 %253A12%257C39%253A1&_sacat=0&_sc=1&_nkw=iwork+09&rt=nc
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Update unavailable with this apple id on 1 month new mac?
Hello,
I brought a mac mini md387 just last month in september 2014, from apple authorised reseller in quest mall, kolkata, india. It came with OS X mavericks, keynote 6.2 and many free software, when I asked them that If I will get free updates they said yes and created my apple id on the store to which I have a password.
The problem is I downloaded the OS X yosemite update, and it worked fine with my existing apple id, but whenever I open keynote6.2 It tells me that I have a free update to keynote version 6.5 on app store, but whenever I try to download this updated keynote version 6.5 I am given error message that "update is unavailable with this apple id".
I don't want my money to get wasted. I have the bill copy too.
apple staff please help.problem solved. using this trick:
the problem was: i had earlier set my language to US English from original setting of UK English at website https://appleid.apple.com because I thought that it doesn't matter if i change language preferences, but it did and was the cause of the problem.
solution:
1. goto: https://appleid.apple.com and login using your iCloud/apple id and change language to UK English.. then save/apply whatever to change the settings
2. shutdown to turn off mac and turn it on after sometime
3. goto AppStore/Purchases section and you will find that you need to accept Keynote and other iWork etc apps by clicking on the Accept button, do it, it will ask for password, enter it, it will ask for password for each of those 6 apps, give it your apple id/password each time to accept.
4. now you should be able to goto Updates section in App Store and update Keynote and other iWork etc apps by clicking on update buttons of each apps.
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