Hey so I'm having trouble changing my country/region on my iphone 5 every time it go through settings Apple ID and try change the country it's just blank ? Any ideas ?
Hey so I'm having trouble changing my country/region on my iphone 5 every time it go through settings Apple ID and try change the country it's just blank ? Any ideas ?
Hello Natethemate,
Thank you for the details of the issue you are experiencing with changing the country for the iTunes Store on your iPhone. For this issue, I recommend signing out and back into the iTunes Store on your iPhone:
Sign in with a different Apple ID
Tap Settings > iTunes & App Stores.
Tap your Apple ID.
If you see the option to Sign In, you can change your Apple ID now.
Tap Sign Out.
Enter your Apple ID and Password and tap Sign In.
You can find the full article here:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
If the issue persists after signing out and back in, I recommend quitting and relaunching the applications on your iPhone:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
You can find the full article here:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If you are still seeing the same issue after quitting and relaunching the iTunes Store app, I recommend restarting your phone and then resetting if it's still not working:
How to restart
Press and hold the Sleep/Wake button on the top of your device until the red slider appears. Then drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
How to reset
You should reset your device as a last resort and only if you can't restart it.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
You can find the full article here:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Thank you for using Apple Support Communities.
Best,
Sheila M.
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