Hey.. when i upgred to cc 2014 all my old projects and the new dose not open anymor and they r whait and have no logo of the program .. like AE or PR ..win 7 , cc2014

hey.. when i upgred to cc 2014 all my old projects and the new dose not open anymor and they r whait and have no logo of the program .. like AE or PR ..win 7 , cc2014

You originally posted on a thread that really wasn't related to your problem, so I branched the discussion.
Check the Windows System Event Viewer to see the details of the crash, most importantly the name of the faulting module.
Most crashes on Open or Save are due to OS bugs (especially on MacOS) or bugs in third party extensions to the OS open and save dialogs.

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I install at the new update cc2014 but for some reason in my computer appear double app the old one and the new but the new dose not gave the setup that I have in my old version! What happen ?

I install at the new update cc2014 but for some reason in my computer appear double app the old one and the new but the new dose not gave the setup that I have in my old version! What happen ?

Seriously, I doubt that your answer helped Erik. He has two issues.
He installed the new program and has a double icon folders with software. One for the new & one for the old. (I have this same problem.)
He must have attempted to open one of the products and no longer see his personal settings transferred over. (The install will ask to have those settings migrating, but you have to accept it. eh, I could be wrong; but, that what i remembered doing.
I concur with his first.
However, i can not get any of my products to work. Ie. have to constantly click on icon to open; once open i get a unexpected error and have to close. I'm on a mac pro w/ latest os system.
In addition, I have tried to uninstall the older by clicking on the application's manager icon.; Unfortunately, it shuts down at each attempt. Therefore, I am unable to un-install the old product or the new.
Possibly, we were hoping that the new product would be simply updated if an old recent was already installed.
Instead, the installation simply created a new icon and the new folder with product.

When I attempt to open a new tab by clicking the "new tab" button on the tabs bar, the tab will not open. Can this be fixed and how?

When I open my Firefox browser, the normal 1 tab comes up. But when I attempt to open new tabs with the "new tabs" button, a new tab will not open. I have also tried right-clicking on the tabs toolbar but tabs will not open. The only way I can get a new tab to open is by right-clicking on a link and selecting the "open new tab" option in the right-click menu.

The Ask Toolbar is causing that in the Firefox 3.6.13 version. Disable that extension or un-install it.

I bought an app but didn't sync it to my computer before deleting it when it kept crashing. I reloaded it but it didn't give me the new app or other in-app purchases. Do I have to pay for the in-apps that I already bought? It started me at level 1 also.

I made and in-app purchase but didn't sync it to my computer. It kept crashing so I deleted it and re-loaded it. When it re-loaded it was at the starting level and didn't have any of my previous in-app purchases. Do I have to pay for them again?

Previously in-app purchases should download again without any charge. I know, it's not clear since you'll have to click on the price to download again you should get a message that it will be downloaded at no charge.

Hi, i have a macbook air, but i want to upgrade to the new model. I want to sell my existing air, but can i wipe the memory clean of all existing content to sell it, but still update my new pc when it arrives?

Hi, i have an Air but want to upgrade to the new model. How do i wipe the memory clean of my existing Air so i can sell it, and ensure when i get my new PC it automatically assumes the existing settings? Any help appreciated...

First of all, as a rule you should have two backups before you do anything else. (most don't, and it's up to you).
I would have one backup done as a Time Machine backup on an external disk, which you will use to import all settings, data and apps to your new MBA via Setup Assistant on your very first boot of the new machine.
Second, I would have prepared, a bootable backup done via Carbon Copy Cloner or Super Duper on a second external disk. This you can use for unforseen problems that might be evident on the Time Machine backup (hey it happens).
After you have these two items in preparation, then use the original system disk or flash drive to reformat and reinstall the original operating system to the old machine, cleanly. After that, it is ready for sale. If the unit is not an SSD equipped MBA, you can perform a secure wiping of the disk when you perform the reformatting.
To reiterate.... You need a good Time Machine Backup as a source for you setting up the new Mac with Setup Assistant.

When I plug my iPod into the computer, itunes won't come up on the screen and my iPod is not recognized anymore and it use to be. Please help because I can't sync it at all because it won't show up as a device

When I plug my iPod into the computer, itunes won't come up on the screen and my iPod is not recognized anymore and it use to be. Please help because I can't sync it at all because it won't show up as a device on the right hand side of itunes.

Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

I have photos on my iphone 4 that i'm trying to transfer to iphoto. The problem is when I plug the phone in, it only wants to transfer the new photos, not all. How can I take all the photos off my phone and put them into iphoto?

I have photos on my iphone 4 that i'm trying to transfer to iphoto. The problem is when I plug the phone in, it only wants to transfer the new photos, not all. How can I take all the photos off my phone and put them into iphoto? Even if there are duplicates, I'd like to make sure I get all the photos from my phone into iphoto. Thanks

To see all the photos on the phone, including photos that have already been imported into iPhoto, deselect the "Hide Photos Already Imported" checkbox. If the camera contains photos that have already been imported into iPhoto, those photos are hidden by default.

I used to shoot video in my Powershot S3 IS (MVI_.AVI) and load it into iPhoto, I used quicktime pro so I could convert it for emailing to family members. That was when I was running Leopard now with Mt. Lion nothing works. Videos do not open at all?

I used to shoot video in my Powershot S3 IS (Format MVI_.AVI) and load them into iPhoto, I used quicktime pro so I could convert for emailing to family members. That was when I was running Leopard now with Mt. Lion nothing works. Videos do not open at all. Any simple suggestions, I am not real keen on iMovie Productions and not real certain how they compress for emailing attachments. Something simple here that I am missing? Thanks so much. I am a grandpa trying to share with family members far away (quickly & simply).

I am surprised that Apple did not build a converter into Mt. Lion.
Apple does have a converter built into Mountain Lion. It is call "Quicktime." However, in order to use this converter, you must first make sure the compression formats are playback compatible with QT. Basically, there are three levels of QT compatibility. The lowest is "Playback." These file can be played by QT but may not be conversion or edit compatible with QT. The second level is QT "Conversion" compatible. These files are playback compatible and can be converted to other compression formats using QT. "Edit" compatible media files are "Fully" compatible with QT since the can be played, converted and/or edited by QT. The main problem here is that AVI is a "legacy" file format that has not been officially supported by Microsoft for more than 11 years when it was replaced by Windows Media multimedia file/compression formats. Many of the original compression formats used in AVI files have never been transcoded for the Mac platform, use beyond system 9, or use beyond PPC platforms. In addition, some commonly used AVI codecs are proprietary or use non-standard (hybrid) profile and level combinations. In short, there is little wonder that Apple has been distancing itself from this outdated file type as it re-writes and upgrades its own QT structure to support more standardized, more scalable, more modern high definition file types and compression formats. It is really unfortunate that users continue to use this outmoded file type simply because it is freely available, easy to use, or they are simply too lazy to move on to a more modern or more efficient file types and/or compression formats.
I tested Wondershare Video Converter Ultimate for the Mac, which seems to be the "state of the art". I may be purchasing a new camera which might create a whole new set of variables. This program seems to cover all bases and is great for novices.
There are many third-party apps available if you wish to search for them. Many are even available in the App Store. Most do their job well and it is usually a matter of personal user preference as to which is best.
HandBrake seems more suited to folks with more experience and knowledge.
I mentioned Handbrake primarily because it is free and easy to use when you employ the included conversion presets options. (The TV options can normally be used for almost any situation depending on the source file and output requirements.) It is also excellent for more experienced users, but has a somewhat limited choice of output options as it does not access the user's system QT codec component configuration.

TS3992 I recently dropped my ipad and had to get a new one. I backed up the first I pad and used the icloud to reload all my data on my new ipad. Now when I go to backup the new ipad it says I cannot because I don't have enough ICloud storage available.

I recently dropped my ipad and had to get a new one. I backed up the first I pad and used the icloud to reload all my data on my new ipad. Now when I go to backup the new ipad it says I cannot because I don't have enough ICloud storage available.

If you can't get the password correct, you CANNOT restore from that backup.
However, if you've been using your phone as recommended by Apple, there should be minimal data loss.
Your iTunes library is on your computer, so you can synch all your apps, music, movies, ringtones, etc, on to your new phone.
Similarly, contacts should be synched to Address Book, Outlook, or a cloud service for you to easily synch back to your new phone.
Pictures taken from your old phone and not synched to your computer are lost, but you would have been synching those photos to your computer frequently as recommended. Other photos that you synch TO your iPhone are still on your computer.
You won't be able to get text messages back.

Suddenly some bookmark folders do not open anymore when I go under "bookmarks" if I use them in the sidebar it works. How can I fix this, it is only with 2 folders, all the other work fine.

I have created several bookmark folders and everything has worked fine until recently. Suddenly 2 folders do not open anymore when you hover the mouse over the folder.
If I have the bookmarks in the sidebar everything works fine.

-> click '''Firefox''' button and click '''Exit'''
Start Firefox in Safe Mode by Holding down the '''Option''' key while starting your Mozilla application.
As an alternate method, go to Utilities (in the Applications folder) and open Terminal, then run:
/Applications/Firefox.app/Contents/MacOS/firefox-bin -safe-mode
-> Firefox Safe Mode window will appear. DON'T SELECT ANY OPTIONS, just click '''Continue in Safe Mode'''
Firefox will open up with just basic Firefox. Check and tell if its working while you are in Safe Mode.

When I click a link only an empty page opens, now the link does not open anything at all

when I click a link only an empty page opens, now the link does not open anything at all

Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

I updated itunes Jan 23, 2014 and now it will not open

I updated itunes Jan 23, 2014 and now it will not open

I think when uninstalling you may also have to choose (tick) to delete the preferences and other personal data like the bookmarks, stored passwords etc. to erase completely. If you are installing afresh, please try right-clicking on the file and '''Run as administrator''' to install. And when uninstalling, please also make sure choose to delete all data and also manually delete any '''Mozilla''', '''Mozilla Firefox''' or '''Firefox''' from %appdata%, %localappdata% and %programfiles%. You can open a location by typing for eg. %appdata% in the '''Run''' box (Windows key + R). You may also have to check the '''VirtualStore''' folder in %localappdata%. Files in the VirtualStore can be problematic. I think a clean installation may help.
[https://www.mozilla.org/en-US/firefox/new/ Firefox]
[http://kb.mozillazine.org/Installation_directory Installation Folder]
[http://kb.mozillazine.org/Profile_folder Profile Folder]
Please note that using system restore would usually damage the Firefox installation.

I have a macbook pro version 10.7.5 and my mailbox will not open at all and comes up with a quit message even though it is not open. how can i get into my account. it works on my iPhone an i have internet and all other functions working on my computer

I have a macbook pro version 10.7.5 and my mailbox will not open at all and comes up with a quit message even though it is not open. how can i get into my account. it works on my iPhone and i have internet and all other functions working on my computer

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents—the text, not a screenshot. I know the report is long. Please post all of it anyway.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

How do I save and import my bookmarks from another hard drive? When I try to open the installed Firefox on the old drive, it (obviously) opens a browser from the new main drive, free of bookmarks. Is there a way I can save the bookmarks on the old drive w

How do I save and import my bookmarks from another hard drive? When I try to open the installed Firefox on the old drive, it (obviously) opens a browser from the new main drive, free of bookmarks. Is there a way I can save the bookmarks on the old drive without opening a browser?
The guts of my computer were rearranged and I got a new main hard drive. My old one is still in there and I can get stuff from it, but when I go to the Mozilla folder on the old one, I can't figure out if there's anything I can do to get all my bookmarks from that drive to my new one, where Firefox is newly installed.

If you open Firefox then Firefox will always use the default profile folder as found via profiles.ini on your system drive.
You either need to import the file in your current default profile or copy the file to your current profile folder while Firefox is closed.
Firefox 3 stores the bookmarks and the browser history in [http://kb.mozillazine.org/places.sqlite places.sqlite] and no longer creates an HTML backup by default.
There are also (five) JSON backups in the bookmarkbackups folder within the Firefox profile folder.
You can either copy the file places.sqlite to your [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] or import the most recent JSON backup from the bookmarkbackups folder of that old profile.
See:
http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See http://kb.mozillazine.org/Profile_folder_-_Firefox
"Application Data" in XP/Win2K and "AppData" in Vista/Windows 7 are hidden folders.
See http://kb.mozillazine.org/Show_hidden_files_and_folders
Go to: Control Panel > Folder Options > "View" tab > under "Hidden files and folders", select "Show hidden files and folders".
You may want to un-check the box "Hide extensions for known file types" to see the file extensions of all files.

Hello All... Back after a brief absence, things look a little bit different. I'm trying to take a 16 minute mini dv video and compress it for use on the web. I'm interested in any suggestions you may have on settings for the video and audio tracks. I'v

Hello All...
Back after a brief absence, things look a little bit different.
I'm trying to take a 16 minute mini dv video and compress it for use on the web. I'm interested in any suggestions you may have on settings for the video and audio tracks. I've tried using Sorenson 3 (15 frames, key frames set to automatic, 320 x 240) for video and IMA 4:1 (mono) for audio. The resulting video looked great but the file size came in at about 255 Mb.
Thanks!
PowerMac G5 1.8 Dual Mac OS X (10.4.3)
Message was edited by: Dan Foley

Thank you for the replies. Everyone was correct about the jack, interface, and phasing problems. I have been unplugging my motu audio interface and then using headphones at work. I have not changed any detailed audio output settings in logic. When I read that the jack might be a problem I tried switching headphones. This actually helped. I am using dre-beats headphones and they seem to be having issues with the mac/jack-(the phasing/panning problems. I can use these headphones with other devices but not the mac. I have to use ipod ear buds and the phasing seems fixed. Hopefully this information is helpful to someone else.
If anyone knows how to correct this issue please let me know its difficult to know what my final mixes are going to sound like and I have had to keep bouncing everything into i-tunes- sync to ipod and then listen in my car radio.

Hey.. when i upgred to cc 2014 all my old projects and the new dose not open anymor and they r whait and have no logo of the program .. like AE or PR ..win 7 , cc2014

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