Hi, I am new to apple world. My i pad is showing me a message "cannot connect to App store". It is however connected to wifi. please assist??

Hi, I am new to apple world. My i pad is showing me a message "cannot connect to App store". It is however connected to wifi. please assist??

1. Make sure iPad is using the latest software
2. Settings>General>Date and Time>Set Automatically>On
3. Make sure Time Zone is correct
4. Reset iPad. Hold the Sleep and Home button down until you see the Apple Logo.

Similar Messages

  • I bought new Macbook Pro 13" around two months before .My Apple ID is working on all other things except app store . It is buffering for a lot of time and lastly coming on screen " can not connect to app store " Please help me

    I bought new Macbook Pro 13" around two months before .My Apple ID is working on all other things except app store . It is buffering for a lot of time and lastly coming on screen " can not connect to app store " Please help me

    Have you tried repairing disk permissions : iTunes download error -45054

  • HT204053 I have changed my Apple ID in iTunes, which I access through my current ISP! I have another - old ISP on my mobile which I originally setup to access the App Store. I cannot access the App Store via old Apple ID. How do I change to new Apple ID?

    I had two (2) different ISP's, one for the mobile phone and one for the computer. I have changed my Apple ID in iTunes, and also changed my ISP provider for my mobile phone. NOW I cannot acces the App Store (through the iPhone icon. How can I change the Apple ID for access to the App Store which keeps requesting the 'old' Apple ID (lost the password and cannot get help as ISP is no longer available for help) Have tried syn, no rsult, I have the new Apple ID as Apple ID on my mobile phone. Help required here???

    To change the iCloud ID on your devices you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted (if using iOS 7), then sign back in with your current ID.
    If you don't know the password for your old ID, or if it isn't accepted, you will have to temporarily recreate it in order to delete the existing account.  To do this, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • TS2446 hi my apple id has been disable, as i has purchased more than 1000$ from app store and i have to update my apps and also i have planning to purchased more apps i will be appreciate if you activate my apple id. i am impatiently waiting for new iphon

    hi
    my apple id has been disable,
    as i has purchased more than 1000$ from app store and i have to update my apps and also i have planning to purchased more apps i will be appreciate if you activate my apple id.
    i am impatiently waiting for new iphone.
    i hope to buy many apps with this apple id and enjoy  them
    Viva Apple

    These are user-to-user forums, you are not talking to Apple here.
    Depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com
    Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT4623 I have a new i4 phone and am new to Apple. My imessaging will not send out any messages. How can I fix this

    I have a new i4 phone and am new to Apple. My imessaging will not send out any messages. How can I fix this? HELP

    about message http://support.apple.com/kb/HT3529
    troubleshooting message http://support.apple.com/kb/ts2755
    settings - message - imessage - is turned ON?  Do you have it activated?
    Make sure you have a good wifi or cellular data connection.
    Also you can only imessage other apple products who have imessage on.

  • I changed my Apple ID online and in my iphone, but when I go to the app store and try to install apps it asks for the password to my old ID. How do I get this to stop?

    Just like the description above. Changed my Apple ID online and in the phone, but when I go to the App Store it asks for the password to the old ID. Then when I put the password in it says that it's incorrect.

    Go to settings>store and make sure the new apple ID is logged in at the bottom of the page.
    If not, log out of the old one and sign in with the new one.

  • Can sign in with Apple ID, but can't connect to App Store for updates

    My wife just received her new iPad on Friday. When she went to update the apps that indicated they needed to be updated, she was able to sign in with her Apple ID. However, after a few seconds of processing the message appears that her iPad was unable to connect to the App store. (She was connected to the internet through WiFi). The next day at the Apple Store, the same thing happened as well as to other users, including those at the Genius Bar so we are not alone. Any insights? We thought that by the end of the weekend the issue may have been resolved (high traffic / server overload???) but still locked out of the App store.

    OK so here is what seems to be the problem -- Apps and under which account they were purchased / downloaded. My wife had downloaded a slew of apps under my Apple ID in the past, so when she attempted to sign in with her Apple ID there is now a conflict (this was not an issue before iOS 5.1 or so it seems). This simple fact totally prevents access to the App Store. This explains why my iPhone could connect to the App Store (it only has apps downloaded with my Apple ID) and hers could not.
    So we sat down and made a list of all of the apps on her iPhone and iPad (the ones she wanted to keep), then went into iTunes and clicked on APPS (under Library in the left column). Once you are in there, a list of apps installed appears. Right click (option-click) on each app icon to GET INFO -- this displays which Apple ID account was used to download that particular app. (Thanks Rysz)
    Thankfully all of the apps that were causing the conflict were free, so it was simply a matter of deleting these particular apps off of iTunes (on her iMac -- right click to delete) as well as her iPhone and iPad. Then all you need to do is re-download them when she is signed back into the App Store with her Apple ID.
    After I deleted all of the apps, I again tried to sign in to the App Store to re-download the apps she wanted to replace. But I was still getting the dreaded error message stating "Can't Connect to App Store". So on her iPhone I went to Settings and reset the network connection, signed back in to our Airport WiFi network. Tried again, no luck. Signed out of the App store and re-signed in, and glory hallelujah -- I was now able to access the App Store and start the download process for both the iPad and iPhone (thanks Thom_D for the suggestion).
    Once everything was back to normal, plugged each device in separately to her iMac and resynced in iTunes. Knock on wood, I think it is now working like before.
    Hope this helps a fellow user out there.

  • Help! Cannot sign into app store with updated apple id.

    Hello there, I hope someone could help me resolve the following problem.
    So I've been using my Apple ID with a hotmail address for a long time. Today I changed the primary email address of my Apple ID to a gmail address. I DIDN'T create a new Apple ID, I just updated my old one using the "Manage my Apple ID" link.
    After the change, I was able to change the info on my macbook air, and Messages. But I couldn't log into iCloud, App Store, or iTunes Store. They kept telling me that the email and password I entered were wrong. So I tried rebooting my laptop, didn't work. I tried resetting the password on the webpage via the "Manage my Apple ID" again, didn't work.
    Now I'm freaking out.
    Can someone help me please??? Is there a significant step I'm missing while trying to use my new Apple ID email address to log in?

    OK, alright, I think it's just Apple acting slowly...
    One hour afte I changed my email, app store finally can recognize the new address and password.
    Problem solved...

  • New ML can't connect to APP Store!

    I just updated to Mountain Lion.
    And now I can't connect to APP Store,can't sign in iCloud,iMessage...
    Even Safari is not working,just like no network.
    But I'm sure my network is working.
    What's problems with ML?????

    Hi. Just FYI my name is Joe. I put my fathers name when I got the account years ago and don't know how to change it.
    Anyhow it just started working on its own yesterday. I didn't do anything.
    I don't know what you mean about before my new iPad. I have had an iPod touch 2nd gen. iPhone 4s few weeks ago that I took back. Long time ago I had the original iPad. Now I have the iPod touch 4th gen before the new iPad by a few days. Then I got the new iPad 8am at frys electronics near me right when they opened Friday when the new iPad went on sale.
    Got there 10 minutes before they opened. So 7:50am. 3 people were waiting. So I was 4th or 5th in and I was first one out. Just walked straight to the apple area and said I wanted new 32gb black iPad and he printed me the order paper to take to the front. Printed it like 1 minute after I told him what I wanted. So I walked up there and they got it and I was out. Spent maybe 15 minutes total in the store. Was awesome too. No wait. Anyhow I know that doesn't have anything to do with this issue, just wanted to share.

  • I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore.Nothing will load unter the features or charts tab. Any Suggestions?

    I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore. Nothing will load unter the features or charts tab so i cant download any apps. Purchased and updates tab loads fine. Any suggestions?

    You would get better response from the iTunes community forum.
    Have a nice day!

  • My ipad Apple ID is not working it's showing that can't connect to App Store please help me

    My Apple ID is suddenly not working it's showing can't connect to App Store. I am facing this problem from this morning & at the beginning it showed not trusted ip. Please help me 

    Same problem as well...getting very frustrated

  • My new iphone is running extremley slow, internet takes ages to load, apps take ages to install and has trouble connecting to app store. and the apps dont work properly like ebay wont open or refresh items, plz help

    my new iphone is running extremley slow, internet takes ages to load, apps take ages to install and has trouble connecting to app store. and the apps dont work properly like ebay wont open or refresh items, plz help
    my iphone4 is 10 times faster
    i have backed up on itunes and restored but still no luck
    even siri is lagging

    my new iphone is running extremley slow, internet takes ages to load, apps take ages to install and has trouble connecting to app store. and the apps dont work properly like ebay wont open or refresh items, plz help
    my iphone4 is 10 times faster
    i have backed up on itunes and restored but still no luck
    even siri is lagging

  • TS3638 i have an internet connection but when i open app store it shows error message "cannot connect to app store".when i try to sign in with my valid apple ID and password it says "connection failed".i tried keychain access settings but it did not help.

    i have an internet connection but when i open app store it shows error message "cannot connect to app store".when i try to sign in with my valid apple ID and password it says "connection failed".i tried keychain access settings but it did not help.please help me!!

    Open Sysem Preferences from your Apple () menu top left in your screen then select the Firewall tab.
    Make sure the Firewall is turned off.

  • I bought this MAC from a family member. Did everything need to change items to my apple id. Today I did the update for IOS Yosemite now the app store is auto filling with someone else id?? But they seem to be my apps??

    I bought this MAC from a family member. Did everything need to change items to my apple id. Today I did the update for IOS Yosemite now the app store is auto filling with someone else id?? But they seem to be my apps??

    If you didn’t erase the drive and install using you AppleID, then the OS and the purchased apps are still registered to the other AppleID. You cannot change that by logging into iCloud. Apps are forever tied to the AppleID used to purchase/download them.
    You have to erase the drive and download/install the Apps using your AppleID.

  • All of my apple sets (iphone, ipad and computer) cannot connect the app store since yesterday, what's wrong with the app store?

    All of my apple sets (iphone, ipad and computer) cannot connect the app store since yesterday, what's wrong with the app store? do you know? or do you have have the same experience?

    I still have access.  Must be your phone or your internet connection.

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