Hi, I bought my iPhone in Canada but have moved to Australia. I need to speak with someone at Apple Canada what is the best way to do this? Is there is an e-mail address?

Hi, I bought my iPhone in Canada but have moved to Australia. I need to speak with someone at Apple Canada what is the best way to do this? Is there is an e-mail address? When I call the Apple Canada number it says I can't call from my location.

In what way did you buy your iPhone? If you paid full price at the Apple Store then your phone should be provider unlocked and should work with practically any SIM card you choose to insert in it. If you bought it cheaper with a contract then it's provider locked then your best bet is to call your cellular provider in Canada. Be sure to note your IMEI number (Settings > General > About) as they're going to need it to do an unlock. Be aware they may or may not charge for this.

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I have an iPhone 4 with iOS 5.1. What is the best way to update my phone to the latest iOS platform?

I have an iPhone 4 with iOS 5.1. What is the best way to update my phone to the latest iOS platform?

you can update over the air with strong wireless signal, or by connecting to a computer running iTunes. Either works well. If you do the update over the air, be sure and attach your iPhone to a wall outlet so you have a solid power supply and don't risk the battery dying during the update.
The iTunes approach installs a much larger file because of the connection, but if you have not updated since 5.1 that might be a better approach...replace the entire operating system instead of patching.
Either way, backup the iPhone yourself just for your own protection in the off-chance something should go wrong...a little paranoia while updating is a good thing

I have iphone 5, after upgrading it to iOS7, front is working find unfortunately rear camera became blurred, what is the best way to fix this? Looking forward to the best solution of this problem.

I have iphone 5, after upgrading it to iOS7, front is working find unfortunately rear camera became blurred, what is the best way to fix this? Looking forward to the best solution of this problem.

WORKAROUND FOUND ! Download and install "Awesome Camera" app and take a picture with that app. After 1-2 seconds of standby, it will work. Then you can go back to default Camera app which would work again.Please let me know

What is the best way to switch to Thunderbird from Incredimail (old emails and address book)?

I'm feeling trapped in Incredimail. What is the best way to move over to Thunderbird? I'd like to keep my old emails, attachments and the address book as well. Is this possible?
I've seen the program "PCVARE IncrediMail Converter" at www.pcvare.com/incredimail-converter.html#dl.
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Bonjour,
Open the address book window of TB. By the menu Tools / Import you can discover the possibilities and files formats accepted by TB for importing.
I don't know Incredimail, explore the menus of Incredimail to find how you can export data.
Pierre

My father has just bought an IPOD. He wants to use my PC to get onto Itunes what is the best way to set this up.

My father has just bought an ipod classic and he wants to use my PC to download from I tunes. He is 88 and does not have one of his own.
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Would he always have to use my PC once he is set up. Can he download from elsewhere?
Can I sync his IPOD into my I tunes account ( Is this even legal).
Thanks for any advice.

Orca Sn10 wrote:
Thanks for your help. How do I do it with the iTunes on the PC. All my music is on an external hard drive and not in iTunes
Thanks in advance
Nick
Nick,
You will need a Windows PC with iTunes running and a working copy of Windows Media Player available on the machine. (iTunes calls WMP for the conversion from WMA). Then just drag the WMA file(s) into the iTunes Music window.
iTunes will detect it and give you the dialog shown below, to which you choose "Convert." iTunes will create a new version in the format/bitrate set in your Import preferences (MP3 in my example below), and immediately add it to your iTunes library.
The WMA original will be left in place, so you can delete it if you have no other need for it.

I bought a Macbook Pro second hand and their is a line on the screen, what is the best way to fix this?

I bought a macbook pro from a cash converters store. It was online and in the description didn't mention anything about this issue. I can't really explain it very well so here is a picture.
http://i839.photobucket.com/albums/zz318/donnam1993/photo-2.jpg
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It's difficult to determine if your photograph shows a smudge on the exterior of the display, or if it is a display anomaly. Turn up the brightness. If the image changes it's a display problem.
You can clean the first one, but if it's the latter it is a hardware defect that will require parts, tools, labor or money to fix.

What is the best way to inform your contacts of a change in email address?

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Open a Write window
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You may have to do this in small groups depending on if your provider limits how big of group mail you can send and how big your address book is.
You use standard computer selection methods to select more than one contact.
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hold the control key while clicking a selected contact = deselect that contact

I want to save my music library in the cloud /iTunes Match, but want both my wife's devices and mine to have access. Is this possible, and what's the best way to do this?

Hi all,
Can I store my iTunes file in the cloud, so that my wife and I can access it from various devices.
Devices would include 2 iPhone 6S, 2 iPad2s, couple of iPods and a MacBook Air.
We can't save all the music to a hard drive due to storage size.
If we save it to the Cloud, can we create playlists and only download these as /when we need them?
Thanks in advance,
Ed

Hi,
Your music needs to be in your iTunes library on your computer or on an external drive. Read this user topic Make and keep a backup of your iTunes library, and only stream from the cloud.
You can only use one Apple ID with match. For your wife to get access to your music in the cloud, you will need to use your Apple ID
Subscribe to iTunes Match - Apple Support
Manage your associated devices in iTunes - Apple Support
Jim

HT1203 1 computer w/ a guest account & my account. Want to be able to allow the guest access to video/music but not to be able to change my library what is the best way to do this?

I have a PC I use at my vacation house. Need to know if there is a way to allow the guest account to have access to my iTunes library so that they can listen to music and/or watch movies either on the PC or streaming to my AppleTV. I just don't want them to be able to delete or change what I have set up. Is this doable?

I'm not 100% sure on how this works on a PC, but I would be surprised if it was different from OS X.
There is a possibility in iTunes, by having two user sessions active :
Login to one of the "regular accounts" (one that has full access to the iTunes library"). In iTunes, allow it to share all/some of its library.
Now, keep iTunes running, and just login to the guest account. (=> the existing session is not closed !)
In iTunes, you will find under shared music the iTunes (server) running on the other account, and it will stream whatever you have allowed to share from the account above.
People using this guest account will have "read-only" access to whatever you wished to be shared, and cannot change any (meta)data.
(only minus : need to keep one session running in the background)

I want to recreate this image but just as an outline. What is the best way to do this? Thank you.

So that it looks something like this one but obviously from side on, but in similar detail.
Thank you very much in advance.

carbeque,
Basically, you can go two ways:
For clean vector artwork, you may use the Pen Tool and other appropriate tools such as the Ellipse Tool (for parts like the wheels/caps).
For easy but less clean vector artwork, you may use Image/Live/whatever Trace with the most suitable settings, expand, and remove what is unneeded, then clean up.
You may also start with the latter, shudder, then do the former.

I just got a new iPhone 5s an need to make sure I capture everything from my 4s. What is the best way to do this?

Upgrade new phone process. 4s to 5s

Connect the 4S to iTunes. Backup the device.
Connect the 5S to iTunes, then do a Restore. Restore to the 4S backup when prompted.

What is the best way to operate 2 separate iphones on one computer

HI - HELP PLEASE.....
My wife has an iphone and an itunes account registered on her computer - i have just bought an iphone and i want to register it to the same computer, create and itunes account, but we want to keep out apps & music ect seperate - what is the best way of doing this? Thanks.
rb999

The best way is a matter of personal taste. The Apple support document How to use multiple iPods with one computer suggests a number of ways, each with their own pros & cons. For instance if you generally share one profile on the computer already, creating another just to support a different iTunes library may be inconvenient. Switching libraries within the same profile ought to be as easy as opening two different documents, but it isn't. If you have some cross over in your taste for music and apps you may find a shared library is actually easier to manage.
We don't have two iPhones in the family as yet but as I understand it each device can have separate settings for syncing calendars and contacts. For example my iPhone syncs these over the air with the Exchange server at work so if/when my wife gets an iPhone it would be easy to have hers sync to our computer.
If you go down the shared library route you can make sure your apps don't inadvertently merge by turning off Automatically sync new apps from the apps tab when you connect your device.
For media I use the sync with selected playlists method with a slight twist. Rather than regular playlists I set the grouping field to indicate which users should receive which tracks and create smart playlists based on the content of this field.
e.g.
"Alice's Tracks" is "Grouping contains Alice" + "Kind contains audio"
"Bob's Videos" is "Grouping contains Bob" + "Kind does not contain audio"
Tracks that both Alice & Bob want on their iPods have the grouping set to "Alice/Bob"
etc.
I currently manage our family's five iDevices using this system, each getting a different selection to suit their tastes and the capacity of their device. An advantage of using the grouping field is that it is stored in file tags (for non-wav audio files anyway) so that it is relatively easy to recreate the playlists should the iTunes library get trashed and need rebuilding. Also useful if you move files about manually as playlist membership is preserved when you delete & re-import the tracks.
tt2

TS3367 I own iPad mini and iPhone 4. I'd like to use FaceTime to talk to my partner whilst I'm in hospital. What's the best way of setting it up. Can I use my apple username for both devices?

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http://support.apple.com/kb/HT4319

What's the best way to erase content but not the applications?

I'm giving away my iMac to my niece. I want to erase all my content files, libraries ,etc., but not the applications. What's the best way to do this, and to do it securely?

If you have Downloaded and Upgraded to Lion See...
Here is an excerpt of the SLA; the Lion license (purchased from MAS) is NOT transferable. The SLA is quite clear:
B. If you obtained your license to the Apple Software from the Mac App Store or on Apple-branded physical media, it is not transferable. If you sell your Apple-branded hardware to athird party, you must remove the Apple Software from the Apple-branded hardware beforedoing so, and you may restore your system to the version of the Apple operating systemsoftware that originally came with your Apple hardware (the “Original Apple OS”) andpermanently transfer the Original Apple OS together with your Apple hardware, provided that:(i) the transfer must include all of the Original Apple OS, including all its component parts,printed materials and its license; (ii) you do not retain any copies of the Original Apple OS, fullor partial, including copies stored on a computer or other storage device; and (iii) the partyreceiving the Original Apple OS reads and agrees to accept the terms and conditions of theOriginal Apple OS license.
Now Proceed...
Boot from the original OS installer disk and do an Erase & Install.
When the Mac reboots into Mac Setup Assistant Quit and shut it down.
When the New Owner Boots it up it's a brand new Mac... just like when you got it.
( The Original Install Disc(s) should also be included with the sale )
http://www.ehow.com/how_5852122_restore-imac-factory-settings.html

I bought an iphone 4. I have a MacBook Core Duo running 10.4. My husband has a Core Duo 2 running 10.5.8. Is there a way to move my ical and address book info. to his computer so I can sync with my new iphone?

I bought an iphone 4. I have a MacBook Core Duo running 10.4. My husband has a Core Duo 2 running 10.5.8. Is there a way to move my ical and address book info. to his computer so I can sync with my new iphone without upgrading software.

Hello hbell,
is there any reason that you do not want
to upgrade to v10.5.? Suggest you call
1-800-275-2273 Apple Support. Automated call
yet if you call back you can get in touch with an
Apple Software Specialist. They may be able to ship
you Leopard so that you can synch your new iPhone
to you own computer. Have the serial numbers of your
Mac and iPhone written down and ready for them.
As far as transferring data to your husbands MacBook
so that you can sync your iPhone on it I am really not
sure. Seems like a lot of trouble to get your data onto
your iPhone.
Good Luck,
A

Hi, I bought my iPhone in Canada but have moved to Australia. I need to speak with someone at Apple Canada what is the best way to do this? Is there is an e-mail address?

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