Hi, I have bought Photoshop and Premiere Elements for windows, but I now have a iMac and would like to deactivate on the PC and transfer the programs to the iMac. Is that possible even do I bought it for Windows?
Hi, I have bought Photoshop and Premiere Elements for windows, but I now have a iMac and would like to deactivate on the PC and transfer the programs to the iMac. Is that possible even do I bought it for Windows?
Normally an Elements purchase is good for both platforms. You should only need to download and install the Mac versions of the programs and install and activate them using the serial number you have from the opriginal purchase.
Similar Messages
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i have photshop cs3 for windows but i now have a mac book pro and would like to install it on my mac where can i go to download it for mac and will my prod key work ?
Serial numbers for older versions do not work across platforms.
At one time, when the product was current, you could get Adobe to switch you to the other platform, but I don't know whether Adobe will do that for old versions. I do know it's not going to work if you try to use your Windows license for a Mac installation.
-Noel -
I purchased Creative Suite 6 Design Standard for windows, but I now have a MacBook, how can I download it onto my Mac - please tell me I don't need to spend another £1000!!
Change product platform or language
You can swap languages/platforms for a latest version product (CS6 only) if you follow the instructions at the following link:
http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l
Alternative: If you wish to continue using the software on the Windows machine as well then your only recourse without buying again would be to install a Windows emulator on the Mac so that it has the rght environment to install in -
I have an Apple I Phone 4S which is great but, can someone help me how to get the photos and videos to my PC which runs on MS XP. I would like to be able to edit and copy photos and videos to a DVD.
Connect your iPhone to your computer. Tp your pc should recognize your iPhone as a camera. Use what ever application you have on the pc to transfer files from a camera to your computer.
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I had an in-game purchase that failed to give me my items purchased, this is usually an easy fix, but this one was through EA, I would like to know what steps I can take to rectify this. (I realize that NOT playing EA games is the best answer...)
Can you try to restore your inApp?
If that doesn't work:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Need help installing Photoshop Elements 13 and Premiere Elements 13
I have a Dell Precision M4800 running 64-bit Windows 7. Yesterday I purchased Adobe Photoshop Elements 13 and Premiere Elements 13. I did not have a trial version of the product. I followed the download instructions and used links sent in an email. I used the Adamai/Akamai (sp?) download manager. The downloads took nearly three hours. Following downloads of the big files, I had to refresh/restart to initiate the .exe files download. That's the background info. There is an Adobe Photoshop Elements icon on my desktop but it does not open either program. A window opens with two folders PSE 13 and Readme. When I click on the PSE 13 folder, another window opens with four folders: DEPLOY, PACKAGES, PAYLOADS, RESOURCES, and two applications: OEM and Set-Up. I presume that Set-Up would be the installer but it has 0 KB and when I click on it says "Set-up.exe is not a valid Win32 application." How do I proceed from here? This lengthy download process and problems are the pits. I really need another brain for this.
I am in the same situation as TheaBaker is up to the point where I went through the lengthy downloads, I have the serial numbers available to both Photoshop13 and Elements13. I click on the http://.........win64.exe and I get a message that states the following.
The file archive part of Adobe Photoshop Elements 13 is missing. You need all parts in the same folder in order to extract Adobe Photoshop Elements 13. Please download all parts.
Does this mean I have to re-download both Photoshop13 and Elements13? GASP!!
Adobe could make this a lot easier!! Poor customer service. -
Elements and premiere elements 9 came with my computer and I can't get the updates.
I can't get updates for my Elements and premiere elements 9 which came installed on my computer. I can't find a serial number either. Sincerely, Terry
It is opening the Application manager and I try to download the updates, but it tells me to turn off the sync and it won't let me even open the backup-sync option.TerryDate: Tue, 26 Feb 2013 23:06:51 -0800
From: [email protected]
To: [email protected]
Subject: Elements and premiere elements 9 came with my computer and I can't get the updates.
Re: Elements and premiere elements 9 came with my computer and I can't get the updates.
created by Andromeda14 in Photoshop Elements - View the full discussion
What happens when you click on 'Help->Updates' option? Isn't it opening the 'Adobe Application manager' which shows all the updates. ~Andromeda
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Where can I get Premiere Elements 12 (!)? I only have a serial, but no download-link.
Hallo,
can you help me? I need a download-link for premiere elements 12, for I only have a valid serial, but no link. When I search for it on the Adobe website, I always get version 13.
I would be glad if anybody here could help me.
SabinePhotoshop and Premiere Elements 13 were released today. Direct links for Photoshop Elements 12 and Premiere Elements 12 will be added to Other downloads.
For individuals who have purchased Photoshop or Premiere Elements 12 the software is available under your account at http://www.adobe.com/. Additional details can be found at Find a download link on Adobe.com.
If you are wishing to evaluate Photoshop Elements 12 or Premiere Elements 12 then please utilize the link provided by Ned in message #3. As Ned has indicated it is vitally important to follow the Very Important Instructions prior to scrolling down the page and clicking on the download link. -
Buy additional license for elements and premiere elements 8 bundle?
Can I buy an additional license for my Elements 8 and Premiere elements 8 bundle or do I have to buy a whole new package?
I just purchased this bundle and even before I got home my teen daughter had it loaded on her laptop. I wanted to load it on my laptop and my main computer.
If I can buy a license how do I do that?
Thanks for any help
JaniceIf both your daugther and you need to work on elements products, then I would sugesst you to buy a new serial number.
You dont necessarily need to buy a PEPE bundle again, say if you daugther if just using PSE and you need to use PSE and PRE both, then you need to buy a serial number only for PSE as PRE anyway you are using only on 2 machines.
For buying a new serial number, what you can do if just install PSE and PRE on you laptop with the current serial number you are having. When prompted that this serial number is already used on two machines, then click on the link to buy a new serial number on the same screen. Until then, i believe you are safe because that means may be your daugther is just using PRE and you just PSE or vice versa.
Hope this helps.
Regards,
Ankush -
Hello. I have a Mac i7 2.3 Ghz 16GB RAM. OS 10.9.5. I can not open any program. AE and Premiere. I upgraded but nothing happens. because.
thanks
BenBen do you receive any specific error messages? Were you able to apply the updates successfully?
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I bought the Adobe student version of Photoshop and Premiere Elements a few months ago - and now I am trying to use it, and the serial number that I have is incorrect - or it is only the registration number or something? It says I should have been sent an email with the serial number once the product was registered - But I never received this email. If anyone is able to help me with this issue - that would be great. the registration number is: PEPEP6-5578-6450-8871-9107 I am using a windows based system
If I were you I would first make sure CS6 was deactivated or signed-out. Then download Adobe's cleaner and remove cc, CS6 and any other creative application installed including Creative Cloud desktop application. Then install CS6 and use your CS6 serial number during the install to activate CS6 standard or extended which ever the serial number is for. CS6 Version 13.0 should the be activated. That level of CS6 is extremely bug ridden so be sure to the use CS6 menu Help>Updates to get CS6 updates. Windows should update to version 13.0.1.3 Mac to version 13.0.6. Not Subscription CS6 version 13.1.2...
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 -
I bought at Media Market the CD for installing Photoshop Elements 13 and Premiere Elements 13 but I have no disc drive. Is it possible to install and register it online?
I was in the same boat as you, so I went to Best Buy and purchased the box (on sale, by the way). I then downloaded the trials separately for Photoshop Elements and Premiere Elements from the Adobe product site.
In the box you should have been given 2 discs (one for Photoshop Elements (PS) and one for Premiere Elements (PE)) and something called a "redemption code" on a square of colorful cardboard with instructions on how to get your serial keys for installation. The single redemption code is NOT the serial/product key you use to install your purchase. Once you follow the instructions on this card you will be shown two serial/product codes, one each for PE and PS. Write them down, print them, whatever, you will need them during installation.
Now go to the downloaded trial file(s) and run the installer, either for PE first or PS, it makes no difference. During the installation you will be asked if you want to start a trial or use a serial/product code. Choose "I have a code". Enter the product key and you will be golden. Repeat for the other program.
Hope this helps! -
Hi I bought Photoshop Elements 12 and Premiere Elements 12th The installation went fine (Opsys Vista). When I start the program I come to Sign In. I enter an Adobe ID and password, login starts but nothing more happens without it just waiting for an answer. greetings Nils Bellner
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]it sounds like you may have already gone through some of the options here,
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_
but this is the most complete troubleshooting guide for that issue. go through all the options or contact adobe support, http://helpx.adobe.com/contact.html?product=flash&topic=using-my-product-or-service -
Bought photoshop elements 13 and premiere elements 13 bundled. Only downloading photoshop
bought photoshop elements 13 and premiere elements 13 bundled. Only downloading photoshop.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Does the student teacher edition of photoshop and premiere elements 13 have to be renewed yearly?
Does the student teacher edition of photoshop and premiere elements 13 have to be renewed yearly?
that depends whether you were using the subscription cc version or the perpetual license version.
if you can open, for example, pse, click help and if you see activate/deactivate you have the perpetual license version and do not need to renew. if you see sign in/sign out, you have the subscription version and will need to maintain your subscription to continue to use your cc program(s).
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