Hi, I updated my iPhone 5 to 6.1.3 ,and I'm trying to update my apps but it asking me to sign in to the billing information. So could you please help me . Thank You
Hi, I updated my iPhone 5 to 6.1.3 ,and I'm trying to update my apps but it asking me to sign in to the billing information. So could you please help me . Thank You
Take the SIM out and reseat it. Was your phone jailbroken or unooficially unlocked? If so then when you upgraded the phone locked again to the original carrier. If that is the case you need a SIM from that carrier to use the phone or you could contact that carrier and have them unlock it for you
Similar Messages
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Hi, i'm trying to update my iphone but this is the msg i'm getting, can you please help me. thank you. "the iphone ''C & M '' could not be restored. An unknown error occurred (3194)"
http://support.apple.com/kb/TS3694#error3194
This means that either your firewall/antivirus is blocking access to Apple's servers, or you have used your computer to jailbreak an iDevice in the past. The link above tells you how to resolve this issue. -
Hello, I have downloaded the new update to my iPhone 4 but I can not instal it , gives me a error signs would you please help me thank you. Nasser
Please identify the error.
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Until recently I was able to send images in the body of my Yahoo emails. Now, I am getting the message "This message has been truncated", and the email does not go through. I do not have this problem using IE. Could you please help? Thank you.
Try this -> http://support.apple.com/kb/TA38632?viewlocale=en_US
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hi
i am working with indesign on a book in hebrew. and the page numbering that i apply. showing from left to right insted of right to left.
can you please help?
thank you. irisHi Shawninglewood,
Welcome to the Support Communities!
The article below may be able to help you with this.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Cheers,
- Judy -
I was sent an app as gift but i dont get the email with the message to redeem it. Please help. Thank you.
Have you checked your spam folder as well as your Inbox ? If it's not in there either then you could ask the sender to try re-sending it (and to double-check the address) : http://support.apple.com/kb/HT1541
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My iPhone has just been replaced and I am trying to restore from iCloud but its saying no backups are compatible with the version of IOS 6.0.1. My back iOS are IOS 6.1. Can you update the phone first then restore?
Welcome to the Apple Community.
Yes, update first, Settings > General > Software Update.
Then navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from. -
I forgot the security question about what was my first car and what is my favorite car! What is the solution to change that? please help me, thank you in advance Leo
If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) -
Hi I'm using iPad.i would like to purchase one of my game but I couldn't,because I don't know the answer to the question.like where was your first job and where was your favorite job.would you please help me.thank you
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
My iPod says that it needs an iCloud backup and it hasn't been done in 3 weeks. However, it will not allow me to do anything.. It won't even let me turn it off. Please help! Thank you!!!
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then go to Settings>iClould Storage and Backup and manually make an iCloud backup -
How could I be authorized all my computers which is already been done once a year would you please help me if possible I call technical support dinner not help me
You have to wait the full year to de authorize all your computers. The only other way is to find the computer you are authorized on and click on store in the menu bar and click de authorize from there.
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i have a ipod and the passcode was entered to many times it is tellin me to connect to itunes but when i connected it to itunes it says the ipod is locked so it cant do anything until it is unlocked
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have an iPhone 4s just eight months, it is normal that the battery lasts only 3 hours? please help me thank you very much.
Three hours if definitely NOT normal. I get at least 48 hours out my 2 year old iPhone 4S' battery with light usage. Did you do the iOS 7 update on the phone it self (OTA) or through iTunes? In my experience most problems are caused by the OTA updates. For this reason I ALWAYS update using iTunes on my computer.
I would suggest restoring your phone using iTunes on your computer and setting it us as a new phone. This downloads a fresh copy of iOS 7.1 from Apple and installs it on your phone. Just make sure that you transfer all purchased items (apps, music, etc.) as well as photos to your computer before restoring as the restore will completely wipe your phone. Do not restore from a back-up. Yes, you will loose all your data on the phone but restoring a back-up can restore the problem you are currently having back to your phone. Once your phone has been restored you can manually sync back your apps and music.
Before restoring you can also check to see that battery-killers like Location Services, Background App Refresh, etc are only turned on for the apps that really need it. I recently read and article that said that the Facebook app can be a real battery killer. If you have this app installed turn of location services and background app refresh for this app and see if that helps. Also go to Settings / General / Restrictions / Location Services / System Services and turn off all the options in that menu. Your phone does not need any of those to function. Constantly using your phone's GPS is a huge battery killer. I only have Location Services enabled for Find my iPhone and Background App Refresh is turned off completely.
I hope this helps. -
I recently upgraded my IPhone and for 1 person I began receiving this "7233375 Error Invalid Number. Please re-send using a valid 10 digit mobile number or valid short code". I receive text from this person but cannot send. Please help. Thank you.
Hi there
I’d be happy to help with this messaging error! This will be due to the device storing the number incorrectly. Please do the following to resolve the issue:
Delete texts from both old number and new
Delete any call logs including these numbers
Delete old number from contacts
Delete new number from contacts
Restart device
Send text to the new number directly (do not save as contact)
Once the text sends successfully, you can then save as a new contact
I hope this helps!
Charise -
Hello my name is amer and i live in iran and i have one iphone lock.but my country limited us very very.and we are very poor and dont can pay money to unlock my iphone.please help me.thank you very math.my s/n iphone is: 012652000197750.my email iS: [email protected] please help me im very poor.im student and dont have money to keep on.
Only your cell service provider can unlock the phone. We cannot help you with that.
BTW, you should not provide information on your serial number or email address in an open forum.
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