Hi my ipad will not connect to the internet, cannot connect to the itunes store? When it connects it shows a symbol that its connected but want login?
Hi I need help resetting my iPad to connect to the home network, so it will login to itunes...it says its connect, but still want login, don't know if my settings are correct.
Howdy thuronbey,
Thank you for using Apple Support Communities!
Sounds like the internet connection or wifi on the phone is not working correctly. I found this article for you to help troubleshoot the issue. These 2 sections in particular:
Be sure you're in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your W-Fi setting is dimmed, follow these steps.
Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
And this section from down the bottom of the article:
Unable to access the Internet while connected to Wi-Fi
If you're using a public or commercial network, you may need to log in or subscribe.
Check to see if you have a self-assigned IP address:
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected and tap .
If your IP address is 169.254.xxx.xxx, you may not be able to access the Internet.
If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
If they do not, consult with your network administrator or ISP for further assistance.
If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
Both sections from:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
All the best,
Sterling
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http://support.apple.com/kb/TS3899
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http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
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http://support.apple.com/kb/TS2475
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http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
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http://www.wikihow.com/Attach-Photos-and-Videos-to-Emails-on-an-iPhone-or-iPad
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http://ipadacademy.com/2012/03/ipad-basics-sending-an-email-with-an-attachment
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Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
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Cheers, Tom -
TS3219 My iPad will not connect to iTunes or the app store
Help I can't connect my iPad to the App Store or iTunes .I could connect before but now nothing
"iPad will not connect to iTunes from the app store?"
marenfromphoenix wrote:
Have turned off and back on, still won't connect. Help, anyone?
iTunes and the App Store are two different apps/stores. I'm not sure I understand what you are trying to do. If you want to buy apps - go to the app store. If you want to but media - music, movies, TV shows - go to iTunes. -
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What I have to determine is what has changed in the setup...from when it WAS working just fine with all devices. -
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My iPad will NOT connect to the internet.
My iPad will NOT connect to the internet..
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http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
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http://www.theipadfan.com/workaround-ipad-wifi-issues/
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~~~~~~~~~~~~~~~~~~~~~~~
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http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
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http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
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http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
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iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
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http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
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http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
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http://thehowto.wikidot.com/wifi-connect-ipad
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https://discussions.apple.com/thread/4010130
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http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
My ipad will not connect to the internet unless the security is disabled.
My ipad will not connect to the internet unless the security is disabled. this was the diagnosis of the belkin router support tech, who spent 1 1/2 hours on the phone with me. my service provider is new -- one link. (Apple does not provide tech support to puerto rico after the 90 day free service expires.)
Read this for suggestions: iOS: Troubleshooting Wi-Fi networks and connections
Especially note the section on using WEP security keys. In fact, if you are using WEP for security, change to WPA2. WEP has been deprecated by the WiFi Alliance since 2004 as insecure. It can be cracked in seconds with widely available S/W. -
my Ipad will not connect with Itunes prompt states this Ipad cannot connect because the Apple mobile device service has not started "??s "
Try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc. -
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My ipad will not connect to my computer throught the usb nor will it start
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Or do you mean something else ? -
IPad will not connect to pc or iTunes, I get a double ping when I connect the USB cable
My iPad will not connect to either my PC or iTunes. When I plug in the USB cable I get a double ping from the PC. Any Suggestions?
I have never heard of this "double ping" issue in the before. You say it is coming from the PC so maybe it is a USB problem on the computer. I assume that you have tried another USB port on the PC. You could also try another computer that is running iTunes and see what happens.
I am not a PC user, so the only other thing I can offer is a link to the Apple support site for an iOS device not being recognized in iTunes for Windows.
http://support.apple.com/kb/TS1538 -
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Have you tried rebooting your router? Unplug it from power for about 30 seconds and then plug it in again?
Look at this article and see the section about the DNS settings on the iPad.
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/ -
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