Hi, my question is: how to cancel my subscription to Adobe Creative Cloud ? Still have not been met 12 months of annual enrollment , but I become unemployed and I can hardly keep

Hi, my question is: how to cancel my subscription to Adobe Creative Cloud ? Still have not been met 12 months of annual enrollment , but I become unemployed and I can hardly keep

Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Similar Messages

  • So I would like to cancel my subscription to Adobe Creative Cloud. Please tell me how. Thanks!

    So I would like to cancel my subscription to Adobe Creative Cloud. Please tell me how. Thanks!
    It's a shame there isn't just a 'cancel' button, but ...

    Here's how
    -cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • Since I joined creative cloud, I have not been able to sync. Why the difference? Worked good during initial trial. Also I had installed the Mosaic app before Lightroom mobile came out and I cannot seem to get rid of it. How can I get mosaic out? I have ca

    Since I joined creative cloud, I have not been able to sync. Why the difference? Worked good during initial trial.
    Also I had installed the Mosaic app for ipad before Lightroom mobile came out and I cannot seem to get rid of it. How can I get mosaic out? I have cancelled, I have deleted, I have looked through the files for visible remnants.

    The sync count is 60 and static. The total number synced so far is 500+. None have been synced from the ipad except for corrections made there on those already synced.
    I have deleted the Mosaic app from all machines and checked the library folder and have contacted the Mosaic tech support and they have discontinued my subscription. I still get mosaic messages on initiating Lightroom and sometimes at closing.
    I have not tried to sync fewer yet, but some catalogs that I have tried are smaller numbers. Initially, it did well on good connections. Nothing works on my home connections over satellite.

  • I really want to cancel my subscription to Adobe Creative Cloud.

    I concluded my one-year subscription to Adobe Creative Cloud and I contacted customer support and they canceled my subscription and they tell me that there will be no charge for canceling because I concluded my full year. I have a transctiption of that chat. Now I received an email telling me that "Per your request, we have reactivated your subscription to Creative Cloud", Whats going on here?. I didn't reactivated my account!, I already canceled my annual subscription. (Adobe) Really I don't need another year of Creative Cloud. The chat option is disabled and when I call to the phone number provided by Adobe, it only tells me to inititate a chat with and Adobe representative, but that option is disabled!. Are there still people taking care of customers?
    How can I really (really) cancel my subscription?
    Thank you if a human reads and attends my concern.

    The CC purchased in Dec 12, 2013 have been cancelled successfully, you shall not be billed further.
    Regards
    Rajshree

  • How do I end my free subscription to adobe creative cloud?

    How do I end my free subscription to adobe creative cloud? I didn't cancel the trail to remain subscribed. It is very disappointing that finding information on this topic seems to bee impossible.

    You do not have any CC registered to this ID, you are not being charged for CC. A free subscription is never, it gets disabled after 30 days.
    Regards
    Rajshree

  • Adobe Creative Cloud (Desktop) does not work properly. The application is blocked : it could not be launch neither stopped. I'm on MAC Yosemite OS, does anyone know how to remove it properly or to force its stop. It does not appear in the launched applica

    Adobe Creative Cloud (Desktop) does not work properly. The application is blocked : it could not be launch neither stopped. I'm on MAC Yosemite OS, does anyone know how to remove it properly or to force its stop. It does not appear in the launched applications.

    I received no error message. The application was just trying to find applications unsuccessfully.
    I am using MAC OS 10.10.1
    I tried to uninstall the application  but it seems that a kind of deamon is still installed thus providing me to reinstall properly. Do you know where are the elements to remove in order to get my machine just like before ?
    Otherwise I would have to reinstall everything and this would be a pain.
    Thanks for your help.

  • How many 'seats' are included with Adobe Creative Cloud for teams?

    How many 'seats' are included with Adobe Creative Cloud for teams?

    Hi Mrfrodo,
    There isn't a set number, you purchase the number you would need based on the size of your organization.
    This section of the FAQ might also be helpful for you to learn more about team too.
    http://www.adobe.com/products/creativecloud/faq.html#ccm-teams
    -Dave

  • How to fix download error on Adobe Creative Cloud

    How to fix download error on Adobe Creative Cloud, I've reinstalled like three times and it's not working.

    Quit Creative Cloud desktop application  and close All Adobe applications.
    Follow below steps :
    Step 1 :
    1) Right click on Finder icon and  select "Go-To" Folder option.
    2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)
    ~/library
    3)Then navigate to Application Support>Adobe
    Right click on Adobe folder and select "GetInfo" option.
    Expand the Sharing & Permissions section.
    Click the lock icon in the lower-right corner. Enter your administrator user name and password when prompted, and then click OK.
    Please click on '+' symbol , it will open list of user accounts. Add Currently logged in user name and Administrator option,
    Then provide "Read & Write" permission to Currently logged in user name and Administrator option,.
    Click the Gear icon, and select Apply to Enclosed Item. Close the Get Info dialog box.
    Step 2:
    1) Right click on Finder icon and  select "Go-To" Folder option.
    2) You will get a text box, type-in below command and then hit 'Return' key.
    /library
    3)Then navigate to Application Support>Adobe
    Right click on Adobe folder and select "GetInfo" option.
    Expand the Sharing & Permissions section.
    Click the lock icon in the lower-right corner. Enter your administrator user name and password when prompted, and then click OK.
    Please click on '+' symbol , it will open list of user accounts. Add Currently logged in user name and Administrator option,
    Then provide "Read & Write" permission to Currently logged in user name and Administrator option,.
    Click the Gear icon, and select Apply to Enclosed Item. Close the Get Info dialog box.
    Then launch Creative Cloud desktop application and check.

  • Only my App Store is in French. How do I get it back to English? I have not been in another country and my languages under settings is set to English.

    Only my App Store is in French. How do I get it back to English? I have not been in another country and my languages under settings is set to English.

    Follow this procedure:
    1. Go to Settings > iTunes & App Stores > Apple ID.
    2. Tap your Apple ID.
    3. Tap View Apple ID.
    4. Enter your password.
    5. Go to Country/Region in the popup window to change to the desired store.
    See also: http://support.apple.com/kb/HT1311

  • How to remove my account about adobe creative cloud?

    title same

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • How do you update programs in Adobe Creative Cloud?

    I understand that the following applications are now available:
    Lightroom 5.4
    Adobe Raw 8.4
    Premiere Pro 7.22
    However, if I go to any application and to to /Windows/Updates, I get the message: “Your applications are all up-to-date as checked less than a minute ago.”
    Similarly, if I go to Creative Cloud Manager it lists all applications as “up-to-date”.
    My installed programs are currently all earlier versions:
    ·         Lightroom Version: 5.3
    ·         Adobe Photoshop CC Version: 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00) x64
    ·         Adobe Raw Version 8.3.0.141
    ·         Adobe Premiere Pro CC Version 7.2.1
    I have tried:
    1.  Going to \Program Files (x86)\Common Files\Adobe and  renaming OOBE to OOBE_old followed by downloading the latest version of Adobe Application Manager. This did not result in finding any new updates.
    2.  Changing my browser from Chrome to both Internet Explorer (11.0.9600.1.17041) and then Firefox (28.0) and repeating 1 with no effect.
    3.  Deleting Lightroom and reinstalling it. This worked and I now have Lightroom 5.4 installed.
    4.  Deleting Photoshop  and Bridge and reinstalling them. The original versions were installed rather than the latest version with Raw 8.4.
    5. Downloaded Adobe Raw 8.4 from (http://blogs.adobe.com/crawlspace/2011/03/keeping-photoshop-up-to-date.html#notconnected) and tried to launch but get the message: Adobe Application Manager ‘Update Failed  -Updates could not be applied -This patch is not applicable for you. -Please check for updates from the Help menu in your product to see a list of latest updates available.-If the problems persist contact customer support for further assistance."
    I am running Windows 7 64-bit  Version: 6.1 Service Pack 1
    If I go to the Customer Support Chat Line, I am told that I need to be transferred to a “Product Person”. Last time after patiently waiting 45 minutes I gave up.
    Any suggestions as to my next steps?

    Thanks John. I have tried solutions 1 to 3 from (-http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.h tml) and they do not work. So I presume that all I can do is to remove all 25 CC applications and start again!
    Incidently, ( http://www.adobe.com/downloads/updates/ ) does not list Adobe Camera Raw 8.4 as an update even though Adobe have announced that it is available (http://blogs.adobe.com/lightroomjournal/2014/04/camera-raw-8-4-and-dng-converter-8-4-now-a vailable.html). The same applies for Adobe Premiere Pro 7.2.2 (http://blogs.adobe.com/premierepro/2014/04/premiere-pro-cc-7-2-2.html). If they are not available this would explain why I cannot download them but I am very suprised that Adobe didn't mention this when I contacted them.
    Anyway thanks again

  • How do i install lightroom from adobe creative cloud if my adobe application manager doesnt have it

    i just got the adobe creative cloud and my adobe application manager doesnt have the option to install light room and more apps that the cloud has

    Simple answer: If it doesn't show up, your system doesn't support it. refer to the tech specs on the product pages and verify the system requirements.
    Mylenium

  • Unable to Cancel Adobe Creative Cloud

    This is absolutely ridiculous! If you follow Adobe's steps to cancel your account you get absolutely no where, you just go in circles and end up being directed to the same link again and again. It should not be this difficult to cancel a subscription. When finally resorting to the forum for help I find it incredibly unbelievable that when you type "cancel subscription" into the search bar dozens, upon dozens, upon DOZENS of results come up, each one with the same problem...hmmmmm if I were Adobe I might think then that there just may be a problem, but hey, if you can't cancel I guess we just get to keep charging you! This is absolutely preposterous, I am a college student and only needed creative cloud for one semester and will not use it again for the rest of the year. And after this experience I will NEVER use Adobe again and will warn anyone possible to never enter into a membership with them.
    This is what Adobe has recommended I do to cancel my plan:
    Click Manage Plan then Cancel Plan. You are then redirected to the customer service page and asked to contact customer support or go to this link (Cancel your membership or subscription | Creative Cloud)  that does not help at all. After wasting time on that crappy link you can contact customer support by phone, online chat or on the forums. Tried the phone number and that doesn't work, it just automatically hangs up on me half way through getting through the different options you have. Tried the online "24/7" chat and what a shock, that didn't work either. I finally tried the forums and all that did was confirm what a scummy company Adobe is for hoodwinking all of us into buying their software but having no way of canceling it.
    At this point I refuse to pay for products that I do not and will not ever use again. The way I see it, they are basically stealing money from me. Money that quite frankly as a college student I don't have. I cannot even begin to describe how frustrated and disgusted I am with Adobe. For any of you that actually know of a way to cancel a membership any help would be greatly appreciated.

    This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
    Adobe contact information - http://helpx.adobe.com/contact.html may help
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • I want to cancel my subscription to Adobe Export PDF before automatic renew . How to do?

    How to do????  I want to cancel my subscription to Adobe Export PDF before automatic renew.

    You can go to https://www.acrobat.com/misc/en/contact-support.html and select a way to contact customer support.
    Let me know if you have further question.
    Jyh-Jiun Liou

  • I have a question. For the past week I have not been able to access my iTunes app it always kicks me out. I've turned it off and on and still nothing. I was wondering how can I get it to work or what should I do. Thank you

    I have a question. For the past week I have not been able to access my iTunes app it always kicks me out. I've turned it off and on and still nothing. I was wondering how can I get it to work or what should I do. Thank you

    You need a computer with iTunes and an internet connection
    Try:
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                                                              

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