High error rate causing my problem?
I woke up this morning and my connection in unusually slow. It is usually slow anyway because of the distance I am from the exchange but it's worse today.
I have had a look at the BTHOMEHUB settings and it is saying I have a lot of errors on the line.
ADSL line status
Connection Information
Line state
Connected
Connection time
0 days, 06:46:25
Downstream
768 Kbps
Upstream
448 Kbps
ADSL Settings
VPI/VCI
0/38
Type
PPPoA
Modulation
G.992.1 Annex A
Latency type
Interleaved
Noise margin (Down/Up)
15.6 dB / 15.0 dB
Line attenuation (Down/Up)
65.3 dB / 31.5 dB
Output power (Down/Up)
1.5 dBm / 1.2 dBm
Loss of Framing (Local/Remote)
0 / 0
Loss of Signal (Local/Remote)
0 / 0
Loss of Power (Local/Remote)
0 / 0
FEC Errors (Down/Up)
11774 / 585
CRC Errors (Down/Up)
29629 / 458
HEC Errors (Down/Up)
40555 / 370
Error Seconds (Local/Remote)
8823 / 663
I understand that there is always going to be some errors because of my high attenuation on the line but is this many a usual amount?
Also, my Error Seconds (Local/Remote). does the 8823 for local mean errors on my local network? And if so I assume this means that my problem is locally and not outside my home?
Thank you in advance for your help
James
Ok I just tried a new filter plugged directly into the Test Socket. Below is what it says now.
I also just did a quite line test. I can't hear any crackles or anything of that nature. Just a quite line.
ADSL line status
Connection Information
Line state
Connected
Connection time
0 days, 00:12:24
Downstream
832 Kbps
Upstream
448 Kbps
ADSL Settings
VPI/VCI
0/38
Type
PPPoA
Modulation
G.992.1 Annex A
Latency type
Interleaved
Noise margin (Down/Up)
15.3 dB / 15.0 dB
Line attenuation (Down/Up)
65.8 dB / 31.5 dB
Output power (Down/Up)
1.7 dBm / 1.2 dBm
Loss of Framing (Local/Remote)
0 / 0
Loss of Signal (Local/Remote)
0 / 0
Loss of Power (Local/Remote)
0 / 0
FEC Errors (Down/Up)
65 / 6
CRC Errors (Down/Up)
24 / 5
HEC Errors (Down/Up)
11 / 0
Error Seconds (Local/Remote)
19 / 1
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PierreHere is a similar Thread...
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https://supportforums.cisco.com/message/4004578#4004578
Use can use the work around,..,
Remove the BR1 from the route group, reset the Route lists and re-add the BR1 back and test again
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