How can i change my iCloud email when i don't know previous apple id password
my little brother and i share the same apple id and he messed with everything and i am unable to get on my old apple id so i made a new one but i can't delete it off my phone and i can't change my email for iCloud because i can't get on my old apple id
You need to get the previous Apple ID password reset. The only way to do that is to log onto Manage your Apple ID and click on Reset Password for the Apple ID you need to sign off of the device:
Apple - My Apple ID
You will have to answer the Security Questions. If you do not know the answers, you will have to have Apple Support reset them for you:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB
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How can I delete my Icloud account when I don't know the password and no longer have the email address associated with it?
You need your password to delete it and I need the email address to reset the password. I feel like I'm going in circles!!! Please help!!!Go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address (you shouldn't need to verify the old account). You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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How can I change my security questions when I don't know them
How can I change my security questions when I don't know them at all
Reset Security Questions
http://support.apple.com/kb/HT5312
If you can't solve problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
My IPhone5 wants my password, but it doesn't have the right email address on it. It won't let me delete the icloud because it demands that I give it the password that icloud has stored. Please help!
The iCloud account is your account ? If it's somebody else's account then you will need to contact that person and ask them to remove the phone from their account.
If it is your account then see if you can get the password reset via http://appleid.apple.com
If you can't then try contacting Support in your country and see if they get you access to it : http://support.apple.com/kb/HT5699
(For info this is the Using iPad forum.) -
How can I change my icloud email details and password on icloud
how can I change my icloud email details and password on my iphone 5s tried all day without success, I have changed my apple ID and password thats okay.
JoanTo change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. When you do this you may find that the password for your old ID isn't accepted. If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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hello guys ...i need any help or suggestions, how can i change my icloud email address?? i typed a w rong name by mistake?? can i change it and retype the correct one? thanks ...your suggestio is higly appreciated.
That's definitely not supposed to happen. You shouldn't have someone else's iCloud email linked to your ID.
You'll have to get iCloud support to sort this one out. The only way to contact them is to start here: http://www.apple.com/support/icloud/. You'll have to provide your iPhone serial number. Unless it's within the 90 day free support window, or you purchased AppleCare, there will be a charge. I suppose you can plead your case when they answer that you shouldn't be charged as you didn't set up this address and it shouldn't have happened with your ID. -
I have changed my email address and changed my Apple ID. However iCloud on my ipad and an ipad mini still shows my old email address. How can I change my iCloud email address?
Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
i have updated my iphone 5s to iOS8 but it has my old icloud account, how can i change the icloud email address as i can not get passed this page??
I do not know the log in details and no longer have that icloud email address !!
please help :-(That's Activation Lock. You will need to remember the Apple ID and password you used to set up the phone.
If you can't remember them, you can go to iforgot.apple.com to try to recover the information.
If you are the original owner of the phone & have proof of purchase, you can try calling Apple to see if they can assist also.
~Lyssa -
How can I change my iCloud email address without losing all my data and what not???? Please help...
Welcome to the Apple Community.
You can't change it but you can create an alias to use. -
HT204053 How can I change my iCloud email address
How can I change my iCloud email address
Unfortunately it is not possible to change your primary mac.com or me.com email address for iCloud (See also Apple's FAQ: @mac.com and @me.com Apple IDs cannot be renamed), but you could stop using this account and create a new one.
Another option would be to create up to three email alises for your current primary email address.
Try this to create a new alias for your me.com address:
Open the web interface of iCloud "www.icloud.com" with Safari
Log in
Open "Mail"
Open "Preferences" (by clicking on the little button in the upper right corner)
Go to "Accounts"
Click on "Add an alias" (it would be another me.com address, you can not create new mac.com addresses since MobileMe was launched)
Finished
By the way: If you want to set up iCloud on your Mac you need Lion or Mountain Lion. -
How can I change my iCloud email and password?
How can I change my iCloud email and password ? My iCloud password can't open my iCloud account any more
You can change your email address and password at
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
Use the links:
Manage your Apple ID
or
Reset your password
But that requires, that you know your current password, or have set up an rescue email, or know the answers to the security questions. (http://support.apple.com/kb/HT5312)
If you cannot provide these, you will need to contact AppleSupport for help:
only they will be able to help you. See this webpage on how to contact Apple Support in your country: There are either telephone umbers given or an email form:
Apple ID: Contacting Apple for help with Apple ID account security
Explain, that you need help with an account security problem.
You can also try to email the iTunes Support using this form:https://ssl.apple.com/emea/support/itunes/contact.html -
How can I change my iCloud email without losing pictures and data
HOw can I change me iCloud email without losing pictures and data
If you sign out it will be removed from the phone (but not from the icloud account)
What are you trying to achieve here, why change your email address?
I just realised that I answered the wrong person.
Jill, you should start your own thread. -
HT4864 How can I change my iCloud email to my AppleID email they are not the same
How can I change my iCloud email to my AppleID email? They are not the same and somehow were switched by my teenage daughter. I can access the account and change anything except my iCloud eMail account.
Hi itsjeffb,
If I am understanding you correctly, it sounds like your daughter may have set up an alias account under iCloud. Your AppleID email address may or may not be the same as you iCloud email address, depending on how it was set up. The following articles provide more information about iCloud email addresses and how aliases work under iCloud:
iCloud: About your icloud.com, me.com, and mac.com email addresses
http://support.apple.com/kb/HT2623
iCloud: Using your @icloud.com email address
http://support.apple.com/kb/HT5441
iCloud: Create or change email aliases
http://support.apple.com/kb/PH2622
Cheers,
- Brenden -
HT201342 How can I change my iCloud email adress?
How can I change my iCloud email adress?
Once you have created an iCloud account and chosen an @icloud.com address to go with it you can't change the address (short of creating an entirely new account). (I've not heard that Support will change it if asked, but you can't lose anything by trying.)
However, all is not lost. You can add up to three 'email aliases' - these are additional addresses (not accounts) which deliver into the same inbox as the main account. (In fact it's a good idea to give out alias addresses, rather than the main address, because if they attract spam you can easily change them.) (New aliases can only be @icloud.com ones; @me.com addresses cannot now be created.)
You should be aware before you start that once you've created an alias you cannot turn that address into a full iCloud account, move it to another account, or reactivate it if you delete it.
More information on aliases here:
http://help.apple.com/icloud/#mm6b1a490a -
How can I change my security questions when I don't remember the original ones? I've now been locked out!
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.
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