How can I delete "authorities" certificates? I highlight one and ask to delete it and say OK. Then it is not in the list, until I look at the list of certificates again. It is there. So Firefox does not really delete it. Help!

I have tried more than once to delete the "authorities" certificates. It looks like it works. However when I go out of that window and then back to look at the certificates, they are not deleted.
I really do not want all those certificates just there.

You can edit a certificate and remove all trusted bits if you do not want a build-in certificate to be used as a root certificate.

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How can I turn off imessage for just one of my contacts? Me and my husband just upgraded (both had iphone 4), I got the iphone 5s and he got he note 3. All my text to him automatically send as a imessage. Ive tried to delete his contact and then went back

How can I turn off imessage for just one of my contacts? Me and my husband just upgraded (both had iphone 4), I got the iphone 5s and he got he note 3. All my text to him automatically send as a imessage. Ive tried to delete his contact and then went back in and reentered it but that doesnt work.

Have your husband text the word "stop" to 48369. This should take his number out of the iMessage system.
Go into your settings under messaging and make sure the box to send as an SMS if iMessage is unavailable is checked.
Hopefully this will get your messages sending/receiving to each other.

Using Firefox 3.6.20 and Windows XP Home SP3. Firefox sporatically deletes bookmarks from the bookmarks toolbar. Additionally, when I try to import from a saved HTML file, Firefox does not import the complete file. Results are inconsistent.

Using Firefox 3.6.20 and Windows XP Home SP3. Firefox sporatically deletes bookmarks from the bookmarks toolbar. Additionally, when I try to import from a saved HTML file, Firefox does not import the complete file. Results are inconsistent.

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

HT201272 How can I recover a purchased app on one itouch (which has since died) and put it on my new itouch device if I haven't syncronised my old device with my mac/itunes account before it died?

How can I recover a purchased app on one itouch (which has since died) and put it on my new itouch device if I haven't syncronised my old device with my mac/itunes account before it died?

It is easy to download items you have purchased from iTunes again; this article will walk you through it: http://support.apple.com/kb/HT2519
You want the "Apps on iOS" section.

How can I transfer a photo to Facebook..facebook asks for a filename and I don't know it

Facebook's browse for photo import requires a filename. I find my Ipod and double-click on photo folders, but can't find a file name.
Also all the the pictures, including the one I want to import that are stored in my ipod do not show up in the folder.
Help!

Are you using the FaceBook app?
Where are the photos stored on the iPod?
This may also help.
Posting a pic to Facebook.: Apple Support Communities

Facebook says that firefox does not re cognize other web sites for tagged photos.

I have firefox and when I get on facebook and use my profile to view photos that I have been tagged in. they do not show up. all comments show, but when I click on view photo, it tells me that firefox does not recognize other web sites and wants me to approve them. this has never happened to me till I updated to this fire fox.

If images are missing then check that you aren't blocking images from some domains.
*Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
*Check that images are enabled: Tools > Options > Content: [X] Load images automatically
*Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"
*Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).
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Make sure that you do not block third-party images, the permissions.default.images pref should be 1. 
See:
*http://kb.mozillazine.org/Images_or_animations_do_not_load
There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

I bought pages ages ago using an iTunes account that no longer works as the email address has been closed down. How can I now update my Pages app, if it asks me to sign in using this now defunct email address?

I bought Pages ages ago using an iTunes account that no longer works as the email address has been closed down. How can I now update my Pages app, if it asks me to sign in using this now defunct email address?

All apps are always tied to the account from whaich they were purchased and will always have to be updated using that account.
Just because the e-mail account is shut down, has nothing to do with the itunes account. Why did you create a new account? Why not just change the e-mail associated with the old account?

How can I pay for skype number for one year

How can I pay for skype number for one year?

Hi, Orzo.Coffee, and welcome to the Community,
I realize what I am about to write sounds a bit weird: to change the term of a Skype Number subscription, we need to permit it to expire, or in other words, reach the end of its term. Your Skype Number will be held on account for you for 90 days following the expiration date, so you can sign in even on the same day you receive the e-mail stating your Skype Number subscription has expired, to reinstate the subscription and change the term.
I had to ensure I had enough credit on account so my renewal would process successfully; if you plan to renew for a year and use credit for your payment method, remember to add enough credit to cover the cost of the annual subscription. You could also change your payment method at the time you reinstate/renew your Skype Number subscription.
Make sense?
Kind regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

ITunes deleted my whole music library. I was not performing an upgrade at the time. They disappeared over night without me doing anything. How can i get them back without going one by one?

I woke up this morning to find my computer had restarted itself. I don't know why. Must've upgraded something. When i opened iTunes my entire library was gone. The playlists are still there, just nothing inside them. iTunes didn't upgrade over night since it still asks me to. I've tried a system restore to the day previous but it did nothing. How can i get everything back the way it was? I would really like to not have to import it all again individually.

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
Would you mind telling me which anti-virus package you use? It may be that it is disturbing iTunes when it tries to write out the fresh database, as it does after almost any activity with your library. I'm noticing more of this type of problem than usual and trying to see if there is any pattern. It may help to prevent a repeat of the problem if you look at the advanced options for your AV package and see if you can find a way to exclude the iTunes folder from any real-time scanning process.
tt2

My Google search autocomplete me in Firefox does not work anymore. However, it still works with Internet Explorer. How can I fix this so Google gives me search suggestions again?

My Google search autocomplete me in Firefox does not work anymore. However, it still works with Internet Explorer. How can I fix this so Google gives me search suggestions again?

Solution update: Disabled XULRunner 1.9.1 extension from Add-ons > Extensions. Problem solved.

I can not find out how to copy and paste firefox does not allow it

Firefox does not allow me to highlight html documents when on line and then copy and paste
When I left click to highlight it just moves a ghost copy of the whole document away from where you begin.
I can not find out how to copy and paste firefox does not allow it

What is your Operating System?
How do you highlight the HTML document and copy the selected text to the clipboard?
Can you attach a screenshot?
*http://en.wikipedia.org/wiki/Screenshot
*https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.

I change ISP and use ms explorer to set on to new ISP. Internet options has the new ISP address but Firefox does not pick it up and is still using the old ISP. Can find no way to set firefox to new ISP. How do i do it?

I changed ISP and used ms explorer to set up on to new ISP. Internet options has the new ISP address but Firefox does not pick it up and is still using the old ISP address. Can find no way to set firefox to new ISP address. How do I do it? edit

-> Tap ALT key or press F10 to show the Menu Bar
-> go to Tools Menu -> Options -> Advanced -> Network -> Connection section -> click '''Settings...''' button -> change these settings in accordance with Internet Options settings that work on MS Internet Explorer -> click OK
Check and tell if its working.

Firefox does not delete the .part file from my download folder after a successful download

First off, I'm on a MacBook Pro, running 10.6.4 and FF3.6.12
I've recently noticed that on occasion Firefox does not seem to delete the .part file associated with a successful download. The .part file (with a name consisting of a string of random characters followed by a .part extension) is visible in my Download folder stack, although not visible in the actual folder view. I cannot drag this file from the stack to the trash.
The real problem stems from the fact that this seems to create a directory error on my hard drive. Were I to run Disk Utility (which I will have to do... again!), it would return with an error saying something like "incorrect block length", requiring me to boot up from my install disk and repair the drive.
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It seems that FireFox leaves those partial download files if for any reason they get interrupted. It's possible to resume the download through various uninteresting means, but if you're like me, it gets filled up with files that I intentionally did not complete downloading.
If you're terminal-savvy, you can set up a script that cleans up old .part files. Here's what I've set in my crontab:
0 * * * * /usr/bin/find ~/Downloads/*.part -atime +1 -exec rm {} \; &> /dev/null
It will delete any files in my downloads folder that are at least 1 day old.
To install this in your crontab, launch terminal and type "crontab -e"
This will bring up a text editor, probably vi. You'll see a bunch of ~'s down the left side. Type "i" to go into "insert" mode. The bottom left will say "-- INSERT --"
Copy and paste (or type) the line of code I have above.
Hit enter just to make sure you have a newline at the end.
Hit "Escape" to exit the insert mode.
Hit Shift-Z Shift-Z (that's Shift-Z twice) to exit the editor.
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If you type "crontab -l" you should see your newly installed crontab.
At the top of the next hour, any .part files that are more than a day old should be deleted, and this should continue forever.

Firefox does not display the basic menu line File Edit View etc. How do I get this menu to show. I have tried uninstalling and reinstalling, but that does not help

When I ask for help finding bookmarks, the answer tells me to click on bookmarks as shown in the illustration, but there is no such line displayed on my computer.

'''''"Firefox does not display the basic menu line File Edit View etc."''''': That is the Menu Bar; see below.
'''Menu Bar''' (File, Edit, View, History, Bookmarks, Tools, Help) Firefox 3.6.x versions allow the user to hide the Menu Bar. 
*Tap the ALT key or the F10 key, Menu Bar will display, click View, click Toolbars, click Menu Bar to place a check mark next to it, '''''OR'''''
*Press and hold the ALT key while pressing the letters VTM on your keyboard, then release the ALT key
*See: http://support.mozilla.com/en-US/kb/Menu+bar+is+missing
'''Other Toolbars''', see: https://support.mozilla.com/en-US/kb/Back+and+forward+or+other+toolbar+items+are+missing 
'''Status Bar''': click View, click Status Bar to place a check mark 
'''Full Screen Mode''': If you have no Toolbars or Tab Bar: Press F11 (F11 is an on/off toggle). See: http://kb.mozillazine.org/Netbooks#Full_screen 
Also see: http://kb.mozillazine.org/Toolbar_customization_-_Firefox#Restoring_missing_menu_or_other_toolbars
 
 
'''Other items that need your attention'''
The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post. You can also see your plugins from the Firefox menu, Tools > Add-ons > Plugins. 
 
*Adobe PDF Plug-In For Firefox and Netscape
**Current versions are 9.4.2 and 10.0.1 (aka Reader X)
**More info about version 10 (aka Reader X)
***New Adobe Reader X (version 10) with Protected Mode was released 2010-11-19
***See: http://www.securityweek.com/adobe-releases-acrobat-reader-x-protected-mode
#'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do NOT have Adobe Reader installed'''):
#**Use the links below to avoid getting the troublesome "getplus" Adobe Download Manager and other "extras" you may not want
#**Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
#**Click "Save to File"; save to your Desktop (so you can find it)
#**After download completes, close Firefox
#**Click the installer you just downloaded and allow the install to continue
#***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
#**'''Download link''': ftp://ftp.adobe.com/pub/adobe/reader/
#***Choose your OS
#***Choose the latest #.x version (example 9.x, for version 9)
#***Choose the highest number version listed
#****NOTE: 10.x is the new Adobe Reader X (Windows and Mac only as of this posting)
#***Choose your language
#***Download the file, SAVE it to your hard drive, when complete, close Firefox, click on the installer you just downloaded and let it install.
#***Windows: choose the .exe file; Mac: choose the .dmg file
#*Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
#**''Also see Download link''': http://get.adobe.com/reader/otherversions/
#**Also see: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox (do not use the link on this page for downloading; you may get the troublesome "getplus" Adobe Download Manager (Adobe DLM) and other "extras")
#*After the installation, start Firefox and check your version again.

HT4623 I'm trying to update my iPhone and I go to ``settings'' then ``general'' and at that point I should see ``software update.'' But it's simply not there, that line does not exist in my phone. What can I do?to look for the

I'm trying to update my iPhone and I go to ``settings'' then ``general'' and at that point I should see ``software update.'' But it's simply not there, that line does not exist in my phone. What can I do?

This featue is only available on iphone running ios 5 or later.
Update as you always have, via itunes.
Read the article you linked. the entire article, not just the first part.
iOS: How to update your iPhone, iPad, or iPod touch

How can I delete "authorities" certificates? I highlight one and ask to delete it and say OK. Then it is not in the list, until I look at the list of certificates again. It is there. So Firefox does not really delete it. Help!

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