How can i fix blank "File Info...." in Photoshop CS5?

I wanted to add metadata to some of my photos. However, when I attempted to open "File Info" there was nothing in the dialogue box. It was just empty. Is there a method for fixing this apart from reinstalling Photoshop?

This might also have something to do with your graphics card.
I don't have cS5 loaded, but it might be close to what CS6 has There are some differences in the acutal panels between the two, but that might be in relation to the swf files. The main file structure looks something like this:
C:\Program Files (x86)\Common Files\Adobe\XMP\Custom File Info Panels\3.0 with these folders under 3.0: AMT, bin, custom, panels. There are no files under this folder.
Under the "panels" folder there are all the folders of the tabs: Advanced, audioData, camera, categories, description, dicom, gpsData, history, IPTC, IPTCExt, mobile, origin, rawpacket, and videoData.
Under each of these are folders: bin and location. And the one file manifest.xml.
Advanced:
<xfi:fileinfo xmlns:xfi="http://ns.adobe.com/xmp/fileinfo/">
 <xfi:panels>
 <xfi:panel
 name = "advanced"
 label = "$$$/AWS/FileInfoLib/Panels/Advanced/PanelName=Advanced"
 order = "200"
 description = "$$$/AWS/FileInfoLib/Panels/Advanced/PanelDescription=Displays the XMP data in a tree view."
 type = "built-in"
 version = "1.0"
 panelLibrary = "advanced"
 panelClass = "com.adobe.xmp.panels.Advanced"
 localizationFile = "Advanced"
 visible = "true"
 modifyDate = "2008-03-04Z">
 </xfi:panel>
 </xfi:panels>
</xfi:fileinfo>
audioData:
<xfi:fileinfo xmlns:xfi="http://ns.adobe.com/xmp/fileinfo/">
 <xfi:panels>
 <xfi:panel
 name = "audio"
 label = "$$$/AWS/FileInfoLib/Panels/DynamicMedia/AudioData/PanelName=Audio Data"
 order = "50"
 description = "$$$/AWS/FileInfoLib/Panels/DynamicMedia/AudioData/PanelDescription=Contains the most important audio properties."
 type = "built-in"
 version = "1.0"
 panelLibrary = "audioData"
 panelClass = "com.adobe.xmp.panels.AudioData"
 localizationFile = "AudioData"
 visible = "true"
 modifyDate = "2008-01-28Z">
 </xfi:panel>
 </xfi:panels>
</xfi:fileinfo>
camera:
<xfi:fileinfo xmlns:xfi="http://ns.adobe.com/xmp/fileinfo/">
 <xfi:panels>
 <xfi:panel
 name = "camera"
 label = "$$$/AWS/FileInfoLib/Panels/Camera/PanelName=Camera Data"
 order = "30"
 description = "$$$/AWS/FileInfoLib/Panels/Camera/PanelDescription=Contains the most important TIFF and Exif properties."
 type = "built-in"
 version = "1.0"
 panelLibrary = "camera"
 panelClass = "com.adobe.xmp.panels.CameraData"
 localizationFile = "Camera"
 visible = "true"
 modifyDate = "2008-01-21Z">
 </xfi:panel>
 </xfi:panels>
</xfi:fileinfo>
categories:
<xfi:fileinfo xmlns:xfi="http://ns.adobe.com/xmp/fileinfo/">
 <xfi:panels>
 <xfi:panel
 name = "categories"
 label = "$$$/AWS/FileInfoLib/Panels/Categories/PanelName=Categories"
 order = "70"
 description = "$$$/AWS/FileInfoLib/Panels/Categories/PanelDescription=Image Categories"
 type = "built-in"
 version = "1.0"
 panelLibrary = "categories"
 panelClass = "com.adobe.xmp.panels.Categories"
 localizationFile = "Categories"
 visible = "true"
 modifyDate = "2008-01-29Z">
 </xfi:panel>
 </xfi:panels>
</xfi:fileinfo>
description:
<xfi:fileinfo xmlns:xfi="http://ns.adobe.com/xmp/fileinfo/">
 <xfi:panels>
 <xfi:panel
 name = "description"
 label = "$$$/AWS/FileInfoLib/Panels/Description/PanelName=Description"
 order = "10"
 description = "$$$/AWS/FileInfoLib/Panels/Description/PanelDescription=Contains the core properties of the asset."
 type = "built-in"
 version = "1.0"
 panelLibrary = "description"
 panelClass = "com.adobe.xmp.panels.Description"
 localizationFile = "description"
 visible = "true"
 modifyDate = "2007-09-13Z">
 </xfi:panel>
 </xfi:panels>
</xfi:fileinfo>
dicom:
<xfi:fileinfo xmlns:xfi="http://ns.adobe.com/xmp/fileinfo/">
 <xfi:panels>
 <xfi:panel
 name = "dicom"
 label = "$$$/DICM/FileInfoLib/Panels/DICOM/PanelNameAllLang=DICOM"
 order = "90"
 description = "$$$/DICM/FileInfoLib/Panels/DICOM/PanelDescription=Digital Imaging and Communications in Medicine."
 type = "built-in"
 version = "1.0"
 panelLibrary = "dicom"
 panelClass = "com.adobe.xmp.panels.Dicom"
 localizationFile = "DICOM"
 visible = "true"
 modifyDate = "2007-12-10Z">
 </xfi:panel>
 </xfi:panels>
</xfi:fileinfo>
gpsData:
<xfi:fileinfo xmlns:xfi="http://ns.adobe.com/xmp/fileinfo/">
 <xfi:panels>
 <xfi:panel
 name = "gpsData"
 label = "$$$/AWS/FileInfoLib/Panels/GPSData/PanelName=GPS Data"
 order = "35"
 description = "$$$/AWS/FileInfoLib/Panels/GPSData/PanelDescription=Contains the EXIF GPS tag properties."
 type = "built-in"
 version = "1.0"
 panelLibrary = "gpsData"
 panelClass = "com.adobe.xmp.panels.GPSData"
 localizationFile = "GPSData"
 visible = "true"
 modifyDate = "2011-08-15Z">
 </xfi:panel>
 </xfi:panels>
</xfi:fileinfo>
history:
<xfi:fileinfo xmlns:xfi="http://ns.adobe.com/xmp/fileinfo/">
 <xfi:panels>
 <xfi:panel
 name = "history"
 label = "$$$/AWS/FileInfoLib/Panels/History/PanelName=History"
 order = "100"
 description = "$$$/xmp/photoshop/History_description=The Photoshop History displays an accumulated log of edit history that has been done to the document. The logging capability can be turned on via the PS preference dialog under General>History Log."
 type = "built-in"
 version = "1.0"
 panelLibrary = "history"
 panelClass = "com.adobe.xmp.panels.History"
 localizationFile = "History"
 visible = "true"
 modifyDate = "2008-01-29Z">
 
 </xfi:panel>
 </xfi:panels>
</xfi:fileinfo>
IPTC:
<xfi:fileinfo xmlns:xfi="http://ns.adobe.com/xmp/fileinfo/">
 <xfi:panels>
 <xfi:panel
 name = "IPTC"
 label = "$$$/AWS/FileInfoLib/Panels/IPTC/PanelName=IPTC"
 order = "20"
 description = "$$$/AWS/FileInfoLib/Panels/IPTC/PanelDescription=International Press Telecommunications Council Core schema properties."
 paneltype = "built-in"
 version = "1.0"
 panelLibrary = "iptc"
 panelClass = "com.adobe.xmp.panels.IPTC"
 localizationFile = "IPTC"
 visible = "true"
 modifyDate = "2008-04-01Z">
 </xfi:panel>
 </xfi:panels>
</xfi:fileinfo>
IPTCExt:
<xfi:fileinfo xmlns:xfi="http://ns.adobe.com/xmp/fileinfo/">
 <xfi:panels>
 <xfi:panel
 name = "IPTCExt"
 label = "$$$/AWS/FileInfoLib/Panels/IPTCExt/PanelName=IPTC Extension"
 order = "25"
 description = "$$$/AWS/FileInfoLib/Panels/IPTCExt/PanelDescription=International Press Telecommunications Council Extension schema properties."
 paneltype = "built-in"
 version = "1.0"
 panelLibrary = "iptcExt"
 panelClass = "com.adobe.xmp.panels.IPTCExt"
 localizationFile = "IPTCExt"
 visible = "true"
 modifyDate = "2009-06-12Z">
 </xfi:panel>
 </xfi:panels>
</xfi:fileinfo>
mobile:
<xfi:fileinfo xmlns:xfi="http://ns.adobe.com/xmp/fileinfo/">
 <xfi:panels>
 <xfi:panel
 name = "mobile"
 label = "$$$/AWS/FileInfoLib/Panels/Mobile/PanelName=Mobile SWF"
 order = "60"
 description = "$$$/AWS/FileInfoLib/Panels/Mobile/PanelDescription=Lets you define metadata of a mobile SWF document."
 type = "built-in"
 version = "1.0"
 panelLibrary = "mobile"
 panelClass = "com.adobe.xmp.panels.Mobile"
 localizationFile = "Mobile"
 visible = "true"
 modifyDate = "2008-02-21Z">
 </xfi:panel>
 </xfi:panels>
</xfi:fileinfo>
origin:
<xfi:fileinfo xmlns:xfi="http://ns.adobe.com/xmp/fileinfo/">
 <xfi:panels>
 <xfi:panel
 name = "origin"
 label = "$$$/AWS/FileInfoLib/Panels/Origin/PanelName=Origin"
 order = "80"
 description = "$$$/AWS/FileInfoLib/Panels/Origin/PanelDescription=Displays information about the origin of the asset."
 type = "built-in"
 version = "1.0"
 panelLibrary = "origin"
 panelClass = "com.adobe.xmp.panels.Origin"
 localizationFile = "origin"
 visible = "true"
 modifyDate = "2007-09-13Z">
 </xfi:panel>
 </xfi:panels>
</xfi:fileinfo>
rawpacket:
<xfi:fileinfo xmlns:xfi="http://ns.adobe.com/xmp/fileinfo/">
 <xfi:panels>
 <xfi:panel
 name = "rawpacket"
 label = "$$$/AWS/FileInfoLib/Panels/RawData/PanelName=Raw Data"
 order = "210"
 description = "$$$/AWS/FileInfoLib/Panels/RawData/PanelDescription=Displays the XMP packet in raw RDF/XML form."
 type = "built-in"
 version = "1.0"
 panelLibrary = "rawpacket"
 panelClass = "com.adobe.xmp.panels.RawPacket"
 localizationFile = "Rawpacket"
 visible = "true"
 modifyDate = "2008-02-22Z">
 </xfi:panel>
 </xfi:panels>
</xfi:fileinfo>
videoData:
<xfi:fileinfo xmlns:xfi="http://ns.adobe.com/xmp/fileinfo/">
 <xfi:panels>
 <xfi:panel
 name = "video"
 label = "$$$/AWS/FileInfoLib/Panels/DynamicMedia/VideoData/PanelName=Video Data"
 order = "40"
 description = "$$$/AWS/FileInfoLib/Panels/DynamicMedia/VideoData/PanelDescription=Contains the most important video properties."
 type = "built-in"
 version = "1.0"
 panelLibrary = "videoData"
 panelClass = "com.adobe.xmp.panels.VideoData"
 localizationFile = "VideoData"
 visible = "true"
 modifyDate = "2008-01-28Z">
 </xfi:panel>
 </xfi:panels>
</xfi:fileinfo>

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