How can I get a new copy of the Voicemail app for my LG Spectrum?

How can I get a new copy of the Voicemail app for my LG Spectrum?  It no longer works....the screen say Loading please wait....the
!Visual Voice Mail - A Visual Voice Mail error has occurred.  Please try again. OK   I've tryed several times with the same message.  I've
deleted the app from my screen and replaced it from the Apps Library....still the same message.
I cannot find an answer on MyVerizon.  Any ideas?
Thank you,
Dee

OK, at least 3 is working.
I don't know how you have a Tape Recorder icon on your Home Screen. I cannot add one myself. But, I am running Holo Launcher in replacement of the default LG "Optimus" User Interface. It's much better in my opinion.
Try long pressing the icon and select Edit and maybe you can change some attribute of the icon.
Another thing you could do, is long-press an empty area of your desktop, to add an icon. Select Shortcut, then Select Contact, and scroll through your contact list and choose the contact that you added for *86.
You realize if you have voice mail you haven't heard, there is a tape recorder icon in the notification bar, which you touch and pull down, then press it to dial voicemail.
If that functionality doesn't work, you MIGHT want to consider doing a factory data reset on your device, but that is going to nuke all your personalizations and cause you work to set up again.

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