How can i get a specific tone for my vip email alert.  all tones are in my ringtones, but only some show up in the alerts for email.

i cannot get my all my ringtones to transfer to my vip email alerts.  there is a specific tone I need for one vip email alert, but that one doesn't transfer, however it IS in my ringtones and textones.  how can I get that particular tone for my vip email?

Only Apple Account Security could help at this point. You can try calling Apple Support in Canada - you'll have to find one of the several ways, such as Skype, to call an 800 number from outside of the relevant country - and ask for Account Security and see if they can help. Or you can find a friend who speaks Chinese and ask them to help you talk to Apple Support in China. There are really no other options that I know of.
Note, by the way, that these are user-to-user support forums. You aren't speaking with Apple when you post here.
Regards.

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