How can I get Verizon to LEAVE ME ALONE!

I set my FiOS router to use WEP.
I get that WPA2 is more secure. I do not care. Seriously. Couldn't care less.
I have my reasons, and that should be enough.
And yet, I continue to receive emails and now voicemails from Verizon (big brother) to let me know that I'm not secure enough for their tastes, and that I should re-configure my Actiontec router to use WPA2.
I will not comply. Ever. The more they push, the more I'm inclined to set it to OPEN, just out of spite. But that would probably encourage a further round of harrassment from 'the system' to let me know that it's not secure enough.
I did the on-line tech support chat thing with two different people (in India?), who then transferred me to some poor girl in billing, since apparently billing is responsible for ALL customer communications. After wasting even more time with her, the only offered suggestion is to turn off ALL notifications. Promotional notifications. Sign...
Is there *anyone* there at Verizon who is empowered to turn off the big brother calls and emails? I wish to NEVER hear anything else from Verizon that my WIFI security isn't stringent enough. Never.
I live in the country. There is nobody sitting outside my house trying to crack the WEP key. Why, I haven't seen an NSA surveillance van for at least a month.
Can anyone help, or am I doomed to monthly communications from Verizon about this?

StevieP65 wrote:
Can anyone help, or am I doomed to monthly communications from Verizon about this?
I seem to be doomed to frequent mailings from Verizon telling me about bargain prices, none of which I'm eligible for. I wish Verizon would stop wasting money on sending ads through the mail to people who those ads don't apply to.
But the way I look at things is if getting a wasted mailing from Verizon is the worst problem I have today....it's been a good day!
I suggest you adopt the same outlook. Just shrug the messages off and forget about them.

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How can I get Verizon to install fiber in my neighborhood? Have been waiting 10 years.

How can I get Verizon to install fiber in my neighborhood?
I have been on the notification list for nearly 10 years with no action.
Current DSL download speed is only 3.0 Mbps, the max available for copper twisted pair, so I am told by tech support.
Unless Verizon will install fiber in my neighborhood, my only option to obtain faster internet service is to change to another provider, though I would prefer to remain a Verizon customer.
Any suggestions for alternate providers, under the circumstances?
Thanks
Solved!
Go to Solution.

Forget it. I've been waiting 13 years and every town around me has Fios, in fact my town is a small [27k population] city who provides the phone exchange numbers for the surrounding towns with Fios! Figure that out. I myself have given up and am moving on to Time Warner for my internet and phone and will not return even if fios does appear before the end times.. They are actually cheaper than verizon when flat rate phone service and real broadband speeds are figured in. Verizon only has last century's DSL technology available. Leave verizon, they don't care if do or not.

DSL service is only 1 mile away, how can I get Verizon to service my house?

I just bought a house. Unfortunately, before I bought it I talked with Time Warner Cable and they told me service was available. Once I moved in I called to get it hooked up, they then proceeded to tell me service is NOT available. And to get it, I'd have to pay $24,000 for them to run cable 1 mile. They say it is not profitable for them to do it, because in that stretch of one mile, there are only 12 houses, they require 24 houses per mile to justify the expense.
Verizon DSL is also 1 mile away. I called on 11/2/09 and gave them my address, as well as the closest address to me that has the service. I was told to call back with this info and ask for an engineering work order to be put in to determine the viability of stretching the service 1 mile. I was supposed to hear back on 11/5/09, but never did. The support person never gave me any reference number, and I neglected to ask for one. I guess I will try calling back today, giving all my info to see if there has been an update to my request.
Has anyone ever been successful in getting Verizon to accommodate them and their neighbors in a similar situation? Feels like a David vs. profit hungry Goliath thing going on here.
Here is a pic of the DSL service extension I'm requesting:
http://www.infinity-universe.com/~dev/WhiteDwarf/Verizon-DSL.JPG

I suggest you visit DSLreports.com and put in a request with the Verizon customer service forum - it is called Verizon Direct - where real Verizon employees work to get things done in a fast and efficient manner. I have often used this service and have always received top notch service.
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How can I get Verizon FiOS in my condo complex?

Hello I currently have Verizon DSL 3.0 and I want to get fios Internet only problem is Verizon hasn't installed fiber at my condo complex. Verizon is availabe in my city, can Verizon install fios in my condo? There's about 200 condominiums and half of them are interested in fios internet.

I expect over the course of a few months from setup to completion. It all depends on how quick everything goes with the Condo Board and what sort of setup Verizon needs to do. When talking to them about it, make sure you ask them to allow Verizon to bring in Fiber to each unit and install an ONT to each unit as well. You won't be wanting Verizon to come in with a VDSL or VDSL2 product as then your Condo won't be getting any higher speed Quantum tiers.
========
The first to bring me 1Gbps Fiber for $30/m wins!

How can I get Verizon to return my memory card- There screw up

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So, removed battery and the lid, and the case I bought for it, took my old phone and said wait for new one. (came in today).
I didn't even think of getting my 8GB memory card from the old phone at the time I left the store.
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Nicely called the help desk thinking I was calling the store where i returned the phone. NOPE, got tech support in a different state after 14 minutes of listening to switch witch and running around with button pushing. Just to be told "contact the store diectly".
Headed to store, advised of what happened, and the cheerful guy with hte IPAD, typing your name, pretty much said " to bad". It's goneft
No help. Just me trying to stay calm, after the head-aches with this phone. And now I am out an 8GB memory card, that Verizon, in their haste, never took time to remove (but did the battery), and I forgot to remove it myself.
Now, I want Verizon to replace the memory card. Their phone was bad, every week complained about this phone, and in 30 days, I now had to get it replaced.
I take error in not remembering to get it. BUT, figured the techs behind the scenes would have thought of this.
Anyone know of whom I can contact to ask VZN for a new card? I lost some vital pics and info from my realtor, and have to bite that, but this wouldn't have happened, if I could have gotten some satisfactory service, and I still ended up 3 days without a phone.

I admit, I did screw up for not checking. I was just soo steamed with the customer support and going back and forth with phone and offices in Charleston, SC and here in VA, I was just getting frustrated with this phone that i had for 1 week, and couple with the craziness of the hustle trafflc of customers during the holidays.
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Got 99% of my contacts. Just wishing there was somehow to track the phone, and have hope, but it was nothing that was life critical.. And cost of new cars is cheap.
Chalk up to "pay attention".... but oh, the frustration of 6 visits to the stores in 32 days I had that phone. Ahh!
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How can I get Verizon to stop emailing me?

I am not a verizon customer, but earlier this year I was originally getting emails for bills from three different people, all using variations of my email address with different punctuation.
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Help?

I know its frustrating to get emails that are not for you thomasroy3. We are definitely here to support you and help get this resolved. All we need is your email address and we can review the account attached to your email and contact the customer to confirm their correct email address so we can get it corrected. You can reach out to us here via private message, call us, chat with us or contact us via social media.
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How can I get Verizon to reset my dsl speed to 3mbps after I replaced a failed filter?

Last time it took me 2 hours of begging on the phone to finally get a tier 3 tech to reset my dsl connection to 3mbps after a bad filter caused repeated drop outs. I'm in the same spot again, my dlink router shows my connection speed down to 2.1 after a lightning storm blew a line filter, when before my speed was 3.4. There's got to be an easier way to get reset, it only took the tech about 30 seconds to do it!
All I'm looking for is an easier way to get my connection reset!!
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news.giganews.com
traceroute to 71.116.**.*** (71.116.**.***), 30 hops max, 60 byte packets
1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 0 ms 0 ms 0 ms
2 216-166-96-117.fwd.datafoundry.com (216.166.96.117) 0 ms 216-166-96-101.fwd.datafoundry.com (216.166.96.101) 0 ms 216-166-96-121.fwd.datafoundry.com (216.166.96.121) 0 ms
3 ash-b1-link.telia.net (62.115.42.153) 102 ms 102 ms 102 ms
4 ash-b2-link.telia.net (213.155.137.223) 0 ms 0 ms 0 ms
5 TenGigE0-0-0-10.GW1.IAD8.ALTER.NET (152.179.50.233) 16 ms 16 ms 8 ms
6 as0-0.PITT2-CORE-RTR2.verizon-gni.net (130.81.20.95) 18 ms 23 ms 23 ms
7 A9-0-1715.ERIEPA-DSL-01.verizon-gni.net (130.81.194.75) 23 ms 29 ms 30 ms
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * Max number of unresponsive hops reached (firewall or filter?)

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How can I get Verizon to block all outgoing messages on my email?

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Pretty hard to do without shutting down the account.
Assuming you have properlly changed your password, and checked your PC and other devices for viruses/trojatns/etc. Then the person using your email is probably NOT even using Verizon. \
Unfortunately the basic SMTP protocol is totally different then most people think. Who you say you are is not a protected value and you can say you are anyone, yes verizon's servers when initially accepting input do check, but that is about it. And the displayed sender and addresses in the smtp protocol do not have to match any text in the mail. that you see.
Typical smtp conversation
EHLO
a bunch of auth commands
MAIL and whoever i claim to be
RCPT
[email protected]
[email protected]
DATA
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FROM: SOMEone
TO: you and everyone else they can think of

How can I get Verizon to honor new price? I bought online on 7/9 and picked up from store on 7/10. In that time the price dropped $100.

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WGB1130 We understand wanting the best deal on your device. We offer different promotions and device prices are subject to change. This does not guarantee a price match and we would need to review this on a case by case situation. Other's who have may received courtesy adjustments could be based on other factors. It is not a policy to price match the phone but we would love to see what ther options are available. You can look into trading in your previous phone to try and help offset the costs http://bit.ly/GGnDDC
Sheritah_vzw
Follow us on Twitter
@VZWSupport

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It takes an enormous amount of patience and time to get through to a qualified person.
My Samsung S5 was locked out and needed a factory reset. Including attempts to achieve this locally, it took over an hour before my problem was even addressed.
You may be interested in my journey to a very good technical support person.
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>> Edited to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator

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How can I get Verizon to LEAVE ME ALONE!

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