How can I print a topic in in Firefox and Netscape?

Question

I'm having trouble getting topics to print when webhelp is
viewed in Netscape or Firefox. They print just fine in IE.
I created a print link on the toolbar and used the following
code ---
javascript:parent.frames[1].bsscright.focus();window.print(); ---.
It works great in IE, but I can't figure out what I need to do to
make this work in Netscape or Firefox. I've tried a dozen different
things, but haven't come up with a solution yet.
Does anyone have advice? Thank you for any help!

Answer 1

1. You need a skin that has a Print Topic button; (some don't
have one).
2. You need a revised JavaScript to put in the code for the
Print Topic button. Find this in RH6/7: go to WebHelp Skin Editor
> Toolbar tab > select Print (or Print Topic) > Edit icon.
In the Custom Toolbar Item screen, select the Action tab. Click the
radio button for Javascript, and in the OnClick field enter the NEW
script below.
window.parent.frames[1].frames[1].focus();
window.parent.frames[1].frames[1].print();
and Save.
3. Remember to enable the toolbar Print button in Single
Source Layouts > WebHelp Properties > WebHelp Generic screen.
I have tested this in Internet Explorer 7, Mozilla Firefox 3,
and it works OK. It also works in Apple Safari 3.1.2, although the
printout is reduced in scale to about 80% of correct size (text and
screenshots).
Good luck, and please Spread the Word!