How can i talk to a itunes customer service representative

how can i talk to a customer service representative for itunes

Yes, why would Apple Inc. want to oh, I don't know...spend some of their BILLIONS in profits in half-way decent customer service/tech support for its signature method of delivering content (which is what all of these gadgets do at the end of the day...deliver content).  You'd think they could set-up Live Chat to help with iTunes.  Nope, they rather spend the money on Live Chat to SELL you more of their wonky hardware.  Shame on Apple Inc.

Similar Messages

  • I have bogus charges on my bank account. How can I get help from Itunes customer service? Been in an insane loop here.

    There are two charges on my bank account that I did not make. When I look at my ITunes account there are no purchases showing. So why is I tunes charging my account for a total of $17.00. You would think if someone was using my account, there would be a record on my Itunes account. Can't get any service fron Itunes about this problem. HELP!

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: mailto:[email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    https://reportaproblem.apple.com/
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • How can I file a complaint about customer service and billing

    I Changed from AT&T as they didn't offer service where I now reside and ever since March of 2014 it takes about two to three calls to get my billing corrected. And then they have me on the phone for about two hours about the same issue. They have corrected my bill a fee times for their fault. Now I have come to the end of a long battle only to find out they want to charge me a disconnection fee that shouldn't have even taken place.  I sent back a phone before the 24 or 15 days that one has to send it back. A phone that was never used and that every month they seemed to remove those charges. Now after 6 months they finally said that I have to pay the disconnection fee. I am so disgusted with customer service as they always make it seem that there is no one else to speak to. This issue should have been resolved months ago and now they are trying to charge me a fee. When their Texas office received the phone I nt back and didnt put on the account when they received it. Yet every month they seem to resolve the issue and say sorry. I spoke to a supervisor who said I have reviewed your account inn two minutes and decided that he wasn't able to do anything with my account and that charge was valid but prior to this everyone would remove the charge and apologize for e inconvenience, now they just want me to pay the disconnection fee we'll it is not happening and I would like to speak to someone about this. I emailed John bianchi to see if they could help me get this corrected. My biggest frustration that I have not had with AT&T before was so many calls for something so simple and not be able to get answers or them just make it seem as they are always right. My bill since I started has not been consistent and that is frustrating. It is has become a joke in a my family about what my bill will be this month. I have a total of five lines with Verizon and if the opportunity came to go back to a different carrier I wouldn't hesitate to change over.

    @BobbyS_VZW can this person look at this complaint. @bobbys_vzw Kathleen KBG

  • How can I live chat with a customer service agent

    http://www.att.com/contactus/index/wireless.html?tab=1
    Click the Chat Live button on right side.

    my mother is on a PC and i gave up trying to connect with her via iChat and AOHell. my solution was:
    http://www.yakforfree.com/
    thats the only way i can talk to my fam back home. it is easy, works without a hitch. occassionally the audio can be a little choppy, but if you need to you can also connect via skype for the sound:
    http://skype.com/
    (which doesnt have video for mac yet)
    AIM used to work fine before they released triton. i expressed some frustration in this thread:
    http://discussions.apple.com/thread.jspa?threadID=303012&tstart=0
    and i encourage everyone to contact apple feedback:
    http://www.apple.com/feedback/ichat.html
    and tell them to make their own cross platform version of iChat.
    good luck everyone.

  • How tod I talk to someone from customer service?????

    the pdf to word conversion is not working properly.  Do you have customer support?

    http://www.adobe.com/support/acrobatdotcom/supportinfo/
    Look under CHAT

  • How can I reach someone in Verizon Customer Service that can get my account corrected?

    I have been trying to get my account corrected since January the 12th.  I have called dozens of times each time I am promised a return call as an IPR must be completed and then nothing happens.  I call back and told a different excuse every time. I have been with Verizon since 2003 and just don't know why I have to call so many times and told so many conflicting stories. 

    When you find the answer please let me know...

  • How can I be contacted by executive customer service?

    Spent HOURS on the phone. No resolution. Being overbilled, being made promises by Comcast social media team which  are not kept. at my wits end here.

    blakestewart wrote:
    Spent HOURS on the phone. No resolution. Being overbilled, being made promises by Comcast social media team which  are not kept. at my wits end here.
    Sorry to hear about your issues with Comcast. I let a Comcast employee from the corporate office know about your issues and have requested that they reach out to you. If you don't hear from anyone soon, let me know.

  • How can I delete an old Itunes account?

    How can I delete an Itunes account that is an old email address that is no longer accessible I cannot play some tunes on itunes that were autorizes with that email account ?

    You cannot delete an account. Even if you did, you cannot move the items bought with an account to another.  The e-mail address used for the account name is just an identifier. If you changed the contact e-mail address in the account settings it would send e-mail to the new address.
    If the account is truly inaccessible, contact service to see if they can help you with this.
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

  • OMG...does anyone have a phone number that I can talk to anyone in customer service for an itune dispute on an iphone?

    OMG...does anyone have a phone number that I can talk to anyone in customer service for an itune dispute on an iphone?

    There is no telephone support for itunes. 
    Use the contact link provided in the previous post.

  • How can I talk to a live agent

    HOw. Can I talk to a live agent.   Need to cancel orders placed by mistake

    Although there is a telephone number, Apple really doesn't pulbicize it (but if you search the forums here there is somebody who posts it) and wants all interface to go through online contact.
    Contact iTunes Store support staff through the report a problem links in your account history or,
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html - Apple states all sales are final, but you can always try.

  • I have been charged in my bank account twice with 14.99 last 6/20 and 7/7. I did not authorized this purchase and no phone number or name to contact, how can I talk to a live person to stop this charges?

    I have been charged twice in my bank account of 14.99 and it was charged last 6/20 and 7/7/13. I did not authorize the charges and don't even know who made them. How can I talk to a live person to resolve this problem.

    There is no live customer service for iTunes on the telephone. Either click the Report link on the emailed receipt that you have recieved on the purchases or use this link to start an email conversation with the iTunes support staff.
    iTunes Support -
    http://www.apple.com/support/itunes/
    You should also look in the Purchase History for your account in the iTunes app on a Mac or PC and see what you were charged for. If you have set up a subscription here is the link for managing those types of purchases.
    http://support.apple.com/kb/HT4098

  • How can I talk to a person about my bill

    How can I talk to a person about my bill?

        gamon182,
    We can help!  The number for our Customer Support team is 1-800-922-0204.  We can always help with general billing questions via our support forums here. Let us know if you need anything.
    TrevorC_VZW
    Follow us on Twitter @VZWSupport

  • How can i talk or chat with a person/

    How can I talk or chat with a person?

    Click on "Still need help...?" in blue at the bottom and choose chat:
    Contact Customer Care

  • How can i put FPM Buttons in custom FPM Views.

    Hi,
      How can i put FPM Buttons in custom FPM Views.
      Couldn't locate them in web dynpro layout or FPM Views and application in Portal Content.
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    Hi,
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  • I'm having trouble with Apple Id. How can I talk to a live person for help?

    Automated Apple Support cannot help with my Apple ID and password problem.  How can I talk with a live person to help me?

    If you are having problem with your password then you can contact Support in your country and see if they can help.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html

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