How can I update my unlocked Passport to 10.3.1 software without waiting for my provider to issue the update?

I recently purchased a PP with version 10.3.0.908 and have issues with the hotspot app not working. I understand it is resolved in 10.3.1 but my current provider does not officially support Blackberry.
I bought an unlocked phone directly from Blackberry Canada and currently have a BTC Bahamas sim card installed.
When trying tp update either via BBlink or directly on the phone I am told I have the latest revision when I know that is incorrect.
And when I try to connect to the "Official Blackberry Support" link on the support forms page I get a "loopback error." so I can not even try to contact them directly.
Any help would be much appreciated
Thanks!
Rick

Hi @rickbase1
Since you purchased your device directly from BlackBerry you should see the 10.3.1 update.
If after removing your SIM and restarting you do not see the update, can you send me a private message with your device PIN? Thanks!
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