How do I add  new user account when clicking on plus sign doesnt work?

In my iMac g4 with OS 10.3.9 I follow instructions but when I get to clicking on the plus sign to add a new account, nothing happens so I am unable to add a new account. I unlock the lock but it makes no difference. There is only one account which is my admin account. How do I proceed to get a new user account working?

Since I have upgraded my computer from Panther 10.3.9
to Tiger 10.4.(11) the preference panels may be a little
different; but they do much the same things.
Could be the system needs some routine maintenance
for the thing to work correctly; ie: repair disk permissions
and/or use OnyX (from titanium software/Panther version)
and have it run one time through with all checkbox items
checked under Automation; and have it restart after these
are all done. If there is a permissions or other system issue
behind your inability to set up a second user account, this
would be a blanket maintenance procedure that should do
no harm. (But if you try things beyond the basics, it may.)
At times, I start the computer up in SafeBoot (shift key
held down at startup) and then run "repair disk permissions"
then restart the computer normally. Usually before and or
after software updates and installations of applications.
This, that, and the other thing. It may need a little help.
You could (also) try booting the computer up from the Panther
OSX 10.3.x install disk and run "repair disk" as well as
"repair disk permissions" from Disk Utility in the menu
beneath Installer, as seen in Finder once the boot disc
is running the computer. Be sure to exit the Disk Utility
and also the Installer; and choose to restart from the
Mac's own installed system by choosing Startup Disk.
edit to add: if you clicked in that system preference box
(plus or minus) and it didn't work, and you also unlocked
the panel using your admin password; then clicked again
and chose Options or the plus/minus buttons you should
have gotten in. If you have never ran any of the routines
such as OnyX or other similar utility, this may be overdue
and also takes time. A restart after this may take a wait.
Hopefully this will help some.

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