How do I elevate my billing concerns to corporate office?
I am a new customer of COMCAST since the end of June, 2015. I have had nothing but trouble since day 1 and after speaking with numerous employees from customer service, technical support and billing, I need help to resolve my issue with the first bill. I was told that my due date is not until July 26, 2015 but I am receiving emails stating to pay upon receipt with incorrect billing information and due date that is making me very upset. I really need to send a summary of my communications with COMCAST representatives to corporate headquarters with hopes that someone who is competent will read and resolve my billing issue upon receipt. Thank you.
ckoby wrote: ... with hopes that someone who is competent will read and resolve my billing issue upon receipt.Try one of these:Send an email to the team at "[email protected]". Include:
Account number
Full name
Service address
Best contact phone number and best time to call
A description of the problem
One of their problem resolution specialists should contact you to follow up, usually by phone. They seem to be quite a bit sharper than the regular customer service reps.-OR-Use the feedback form at http://customer.xfinity.com/help-and-support/vp-contact-form.You might also try Twitter (https://twitter.com/ComcastCares/) and Facebook (https://www.facebook.com/Xfinity).
Comcast sometimes responds to questions here in the forums, and sometimes they do not. When they do the typical response time is somewhere between a few hours and a few days.
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Hi,
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Dear All,
How to set a default billing type for a particular delivery type.
My requirement is, we are creating delivery for a Stock Transport Order. Delivery type is NL and the Purchase order type is UB.
When we are creating Billing, it should take Billing type "ZSTO" by default, which is the customised Billing type.
Where we have to do this setting?
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Regards,
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Normally in a sales doc type we mention which billing type system has to pick
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Edited by: J Prakash on Jun 23, 2010 4:05 PM -
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Reward if helpful
Kind Regards
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