How do I exchange platforms for Elements 13 that I inadvertently ordered for Windows and require Mac OS 10?  Case #0215407071.

How do I get Adobe to respond to me on above question?

Adobe does not sell older versions of their software, so the best you might hope for if the software will not run on Vista is to get a refund.
Please see Return, cancel, or exchange an Adobe order -
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

Similar Messages

  • How do I change platform for downloading and installing Photoshop Elements from Windows to Mac?

    How do I change platform for downloading and installing Photoshop Elements from Windows to Mac?

    As long as your license supports both platforms you should only have to download the Mac version and install/activate using your serial number.  If you need help finding a link to download the file, please indicate the PSE version you need.

  • I purchase the wrong photo shop , it was for windows and not mac and I would like to have it refunded back to my paypal account. Adobe Photoshop Elements 13

    I just purchase a photo shop and then realize it was for windows and not a mac. Here is the information from my purchase. The order was through my paypal from Valada Harp
    Adobe Photoshop Elements 13 & Adobe Premiere Elements 13 (Windows,English)
      1057-1619-6173-1547-6758-9171
      1143-1300-3153-3314-1230-901
    Please refund my money.
    Valada Harp

    Just to clarify, Valada:
    1.— This is a user forum; you are not addressing Adobe here.
    2.— You're in the wrong forum.  This is not the Elements forum.
    Here's the link to the forum you want:
    https://forums.adobe.com/community/photoshop_elements/content
    3.— Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
    Click on the link below, and after that click on "Still need Help? Contact us."
    Then on the next page, click Chat
    There is also a phone option.
    http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

  • I purchased Cs6 Extended for windows and now have purchased an IMac, How do I contact adobe to exchange Cs6 for windows to a Mac version so I can use my software?

    How do I contact customer support for a product swap or exchange of Cs6 for Windows to Cs6 for Mac version?

    Order product | Platform, language swap

  • I bought Photoshop Elements 12, and I saw that it comes with a Windows and a Mac DVD. How many installations do I get from each disc (I have both Windows and Mac machines)?

    Please reply ASAP

    You can activate the software on a maximum of two computers at the same time.
    Your serial number works on both Windows and Mac.
    Your choice on how you mix and match the activations: Win/Win or Mac/Mac or Win/Mac.

  • How to re-install CS5 for Windows on a Mac? [was:Question]

    Does it cost anything to re-use CS5 on a new personal computor when switching operating systems, windows to mac?

    Millwright wrote:
    Does it cost anything to re-use CS5 on a new personal computor when switching operating systems, windows to mac?
    There is a platform swap process but CS5 is no longer eligible. Current version (CS6) only. CS5 is too old.
    http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l
    You must either upgrade to CS6 for Mac or join the Cloud.

  • License for Windows and/or Mac

    Hello everybody,
    I was thinking about purchasing Web Premium CS4 and was wondering about the license. Currently I'm running on a Windows 7 desktop and was considering purchasing a Mac laptop. Would I be able to use the same key on the desktop and laptop or can I only install on one machine? Also, would a Windows key work on a Mac copy even if it is the only copy installed?
    Thanks

    Just spent 60 minuts with Adobe Lack of Support.   Basically, you can use one license on 2 machines but you can only use one machine at a time according to person I chatted with.
    I would say no to using a MAC version license on a PC as they know just from the license number which product it belongs to.

  • Flash CC Publish Air for Desktop for Windows from a Mac?

    I've been trying to figure out how to publish my game for windows and it is driving me nuts. On the adobe help page it says there should be a checkbox right below the "output as" boxes. It should say "Windows InstallerSelect this option to compile a native, platform specific Windows installer (.exe) instead of a platform-independent AIR installer (.air)." On my publish settings however, this is missing. Does anyone know how I can publish a windows .exe from Flash CC on my mac?

    Hi,
    Air for Desktop settings are platfrom specific , you couldn't publish the Windows.exe from MAC , you can publish the windows installer from windows machine .
    Thanks!

  • How system calculate Exchange Rate for material?

    I have some doubt how system calculate exchange rate for material when doing GR.
    For example, standard price of material is 0.01 USD per ea. PO is created in foreign currency (THB) with qty: 40,000 ea (THB 2,852.00)
    Actually when I do GR ea then accounting doc is:
    Dr. Inventory 400 USD (12,800 THB)
       Cr. GR/IR    88.64- USD (2,852.00- THB)
       Cr. Variant 311.36- USD (9,948.00- THB)
    for 2nd and 3rd line item, exchange rate M (THB -> USD) is 0.03108 which is correct.
    Could anyone advise where system get exchange rate for 1st line item?

    Hi
    First of all, as mentioned by you, the exchange rate for Item 2 and 3 is not 0.03108.. It is as below, based on the figures given by you...
    Dr. Inventory 400 USD (12,800 THB)........ Exch rate is 0.03125
    Cr. GR/IR 88.64- USD (2,852.00- THB)....... Exch rate is 0.03108
    Cr. Variant 311.36- USD (9,948.00- THB).... Exch rate is 0.0313
    I guess the item 3 is just a derivation from Items 1 and 2.. The Price diff results as a difference between std cost and purchase price...
    I believe, the exchange rate would have been 0.03125 at the time of GR... You need to check this in your system... For sure, it uses  exch rate type M in the standard... Check if 0.03125 (USD -> THB) or 32 THB -> USD exists in your system at all
    Item 2 is based on your PO negotiated rate...
    Regards
    Ajay M

  • Ps Elements 4.0 for windows in my mac?

    Can I run my Photoshop elements 4.0 for windows in my mac? Thanks.

    No way. Older versions of PSE were platform specific. You need to upgrade to PSE 11.
    Mylenium

  • I purchased Photoshop Elements for windows and need it on mac

    I purchased Photoshop Elements for Windows and need it for Mac.  Can I reverse this or is there a way to get the right product?

    I don't know if things have changed (I get the feeling they have as of late), but normally an Elements license can be applied to either platform, so you should be able to download the trial  version for the Mac and use the serial number to activate it.  If you have any problem you should be able to resolve it with customer spport thru chat.

  • How do we reset password for SAP* and DDIC user in SAP R/3 ECC 6.0?

    Hi,
    How do we reset password for SAP* and DDIC user in SAP R/3 ECC 6.0?
    I tried with acual method as below from client '000':
    DELETE FROM USR02 CLIENT SPECIIED WHERE BNAME = 'SAP*' AND MANDT = '001'.
    After this when I tried to logon '001' using SAP* with password PASS it is giving  the message that Incorrect logon and password.
    (Also when I checked for 'SAP*' in 001 it looks like it is not got created as I queried as below:
    SELECT SINGLE * FROM USR02 CLIENT SPECIFIED WHERE BNAME = 'SAP*' AND MANDT = '001'.)
    Can anybody throw some light on this? RewardS is guranteed for solutions!
    -B S B

    Hi again:
    I forget to tell.
    You must restart the system. So, that a new user with the name "sap*" gets generated with password "pass"
    Hope this wil help,
    Eric

  • How to create custom infotype for training and event management

    hai freinds can any one tell me how to create custom infotype for training and event managment with following fields
    PS No – PA0000-> PERNR
    Name   - PA0001 -> ENAME
    IS PS.No. – PA0001-> PS no. of Immediate Superior
    IS name PA0001 -> ENAME
    thanx in advance
    afzal

    Hi,
    Your question is not clear for me. Since it is a TEM infotype, it could be a PD infotype.
    If you wish to create a PD infotype, use transaction PPCI to create the infotype.
    But before that you need to create a structure HRInnnn (where nnnn is the infotype number) with all the fields relevant for the infotype.
    If you wish to create a PA infotype, use transaction PM01 to create the infotype.
    But before that you may be required to create a strcuture PSnnnn  (where nnnn is the infotype number) with all the fields relevant for the infotype.
    Regards,
    Srini

  • I have an external hard drive that was formatted by a PC and has files and directories etc. I want to format it and use it on my IMAC for backup but I can't seem to write to it nor can I delete current content. How do I initialize it for use with the MAC?

    I have an external hard drive that was formatted by a PC and has files and directories copied to it etc. I want to use it on my IMAC for backup. I see it on my my IMAC . I can open files etc.  But I can't seem to write to it nor can I delete current content. I don't care if I lose current content. How do I initialize it for use with the MAC?

    You can't write to it because it's formatted as NTFS which OS X will read but not write to. If you want to continue using the drive with both a PC and OS X you will need to download and install NTFS-3G so you can then write to it from your Mac. You can get NTFS-3G at:
    http://www.macupdate.com/app/mac/24481/ntfs-3g
    If you want to use the drive exclusively with your Mac then move the data off it and reformat it in Disk Utility (Applications - Utilities - Disk Utilities) as Mac OS Extended (Journaled.)

  • I'm using Windows 7 64 bit. I downloaded iTunes for Windows and setup an account. How do I stream a TV show to my TV. I have a Belkin router. My TV has many site Icons, e.g. Netflix, hula etc. from which I can download and watch movies in my Den.

    I'm using Windows 7 64 bit. I downloaded iTunes for Windows and setup an account. How do I stream a TV show to the TV in my bedroom? I have a Belkin router. My TV has many site Icons, e.g. Netflix, hula etc. from which I can download and watch movies in my bedroom. But the iTunes icon doesn't appear?

    I'm using Windows 7 64 bit. I downloaded iTunes for Windows and setup an account. How do I stream a TV show to the TV in my bedroom? I have a Belkin router. My TV has many site Icons, e.g. Netflix, hula etc. from which I can download and watch movies in my bedroom. But the iTunes icon doesn't appear?

Maybe you are looking for

  • Oracle service, Listener and http server does not start automatically

    Hello, I have Oracle 9i release 2 installed on Unix HP box if system restart in case of power failure the Oracle service, Listener and http server does not start automatically, is there any ready reference available to check what's wrong is happening

  • Windows 98

    I apologise in advance for asking this very basic question. I'm embarassed to be asking it. But, as I am totally in the dark about this topic, here goes anyway. I haven't had an MP3 player before. For the past couple of weeks I've been checking out a

  • Null query string in servlet filter with OC4J 10.1.3.1.0

    I have a strange problem with OC4J 10.1.3.1.0. In the servlet filter, while requesting the querystring with HttpServletRequest.getQueryString the result is null, even if it is verified with a sniffer that that query string is there. This happens only

  • Using Oracle Sequence

    I am using sequence to generate Id in table. I need the generated value in program to inster that value in another table. right now i am selecting value from "select <seq>.nextval from dual" is this right way or there is other better way of doing thi

  • How to apply style sheets to table layout

    hi i want to apply styles to my table layout region, i gave style sheets which are in OAF myhtml\OA_HTML\cabo\styles but i dint find any changes in my table layout, can any give one give me an idea of how to do it....