How do I fix these problems with my iPhone 4S?
Okay, so I recently purchased a LifeProof case for iPhone 4S to take underwater photos and videos. Upon my third or fourth submersion, I discovered that water (very small amounts) had entered the case via the dock connecter area. I immediately removed the phone from water, dried it off and left it for about an hour. I (incorrectly) thought that my phone was completely dry and made the huge mistake of charging my phone. I returned an hour later to a funny smell and a very unhappy iPhone.
My current problems include a malfunctioning home button (activating siri on it's own and being unresponsive most of the time), a disappearing volume bar in music, youtube etc. (no volume without using a dock) and charging problems (doesn't charge from time to time). All of these problems seem to affect each other and we can go ahead and assume it's as a result of water damage.
I will be working out some way to get these issues professionally repaired (some clues as to where to go would be lovely), but I can't see to that for at least a week and a half. Are there any temporary (or permanent for that matter) fixes that i can do relatively easily? (not jailbroken)
The only possible fix was turning the phone off immediately and burying it in a bag of dry rice for a week at least. That might...just might...have worked. But you're way beyond that and I see no fixes. In fact the phone is probably going to get more problems before finally gving up the ghost. Continued use is just shorting out more and more of the circuitry. For that reason I don't think repair is much of an option. Go to an Apple Store and buy an out-of-warranty replacement.
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How do i fixed my problem with my ipad apps every time i open that apps it takes 10min. to play the games ant its getting LOST MODE and the ipad system is crashing
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Have you tried closing all apps via the iPad's multitasking bar and then doing a soft-reset and seeing that helps ? To close all apps :
iOS 7: double-click the home button to open the taskbar, and then swipe or drag each app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
iOS 6 and below : from the home screen (i.e. not with any app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of each app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
Soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
I made a purchase with my debit card on The Simpson Tapped out game, And now my game won't open. It just kicks me out every time I click on it. How do I fix this problem with out deleting my app?
Personally, I would never use a debit card online, for security reasons. If your card gets hacked its your money that is stolen. At least with a credit card it is the card providers money that is stolen.
Anyway, I would delete the app and re-install. If you paid for the app in the first place you will be able to re-install free of charge. Also, the app should allow the in-app purchase to happen again as it should recognise that you have already purchased it previously.
Finally, it might be that the 3G doesnt have as much ram as more recent models of iphone and you may have applications running in the background that are preventing the app to function with the in-app purchase unless you shut down any apps eating all you memory that are running in the background. Shut-down these apps (and the simpson tap out app) by exiting to your home screen and double-tapping the home button to show what apps are running in the background. press and hold any of the open apps until it starts shaking. close all the apps down. exit then re-launch the app.
good luck. -
I was reading this article and it said that you should validate your fonts occasionally. I did and a whole bunch fonts came up with problems. How do I fix these problems?
At the top of the window where your fonts appear after the validation run, there's a drop-down (defaulted to 'all')
Select warnings and errors from that list and the resultant list in the main window should tell you what the problem is. The most common is duplicated fonts.
You can use 'resolve duplicates' in Font book, but it can be a bit hit and miss which ones it deactivates.
Here's some bedtime reading;
http://www.jklstudios.com/misc/osxfonts.html -
We have version 10.5.8 photoshop CS3 for Mac. How do we fix a problem with photoshop not resizing dpi? For example we resized a 72 dpi image to 200 dpi, when we do a pdf analysis it read as 344 dpi.
Sounds like it's a problem with the Acrobat settings. Did you set them to the same resolution?
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My ipad logs me out of every site if my screen turns off. It also clears all history. Even some of my email accounts won't let me send mail. Ever since the ios7 update, I am frustrated daily! How do I fix these problems?
My ipad logs me out of every site if my screen turns off. It also clears all history. Even some of my email accounts won't let me send mail. Ever since the ios7 update, I am frustrated daily! How do I fix these problems?
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I have a new Macbook pro. I downloaded all previous Itunes purchases and then sync my IPhone. The New songs that I purchased today appear on the IPhone however it will not play. How do I fix the issue with my IPhone?
Hey Etti101,
I'd start off your troubleshooting process by deleting and redownloading the songs:
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
Delete the purchased song that is exhibiting the problem from your iTunes library.
Click on the Purchased link in the iTunes Store to view your previously purchased music.
Download your previously purchased song from this list.
via: Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Regards,
Delgadoh -
How can I fix my problem with importation of mediafiles
Hi folks! Got a big trouble, my macbook nearly crashes (after some water inrush) and I took the opotrunity to rescue all my itune songs by exporting them on a DVD (I guess the right expression is mediafiles for them) I burn them on the DVD and put them to my PC. The importation went quite smoothly but after done some of the files can't play back. A message pop out which told me that it isn't allowed to open this file for me without logged in into itunes account. Its only allowed to log in with our user profile on max. 5 pc/macs. But I'm logged in, and my PC is the 4th of 5 PC for loggin in.
Can anybody advice me how can I fix this problem and get all my songs played?
Thnx in advance,
KG
VaroHave you authorized your computer to your iTunes Store account and not just signed into the account? For more information, see:
http://support.apple.com/kb/HT1420?viewlocale=de_DE
Regards. -
How do I fix the problems with the newest version of firefox
I a having a major problem with the newest version of firefox and I am not happy with it. I did everything that I am supposed to do with the reset, but it is still not working correctly. It has a lot of no responses and freezing up problems.
How do I fix this problem?You didn't provide any information about your Firefox setup. Can you do that and paste it in a new reply?
*Navigate to <code>about:support</code> via Address Bar
*Click the button that says <code>Copy text to clipboard</code>
*Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.
Can you try to start Firefox in Safe Mode to see if Firefox opens and works properly with no error? You can start Firefox in Safe Mode below:
*'''Windows/Mac''': Hold the SHIFT/Option key while opening Firefox
*'''Linux''': Run ''firefox -safe-mode'' in the Terminal/Konsole
If Firefox opens up fine with no problems, it's probably one of your extensions that's causing the issue. You can re-enable your add-ons one by one until you find the one that causes the issue upon being re-enabled. -
After updating Acrobat Reader my computer now freezes when I try to fill in forms using Acrobat Reader, this never happen before! Now the only way to unfreeze my computer is to turn it off and restart it, which is not how a computer is suppose to be turned off as nothing responses to get it unfrozen(ESC., Contol-Alt-Delete)! The I shows up as if I am able to fill in forms, but after trying to fill in the form numerous times various ways, it always ends up freezing my computer up! I HATE THE NEW UPDATES! Why can't I speak with a live human, through Adobe? I would not want to buy anything from any company which would not allow me support by talking to a live human over the phone, as typing messages can be misunderstood! Their is no point to have Acrobat Reader any more if it does not allow me to fill in forms! I could use the reader that came with the computer! It is sad that for myself filling forms using Acrobat Reader was nice since there are times I am unable to write anything due to tremors, unfortunately I am not alone in this type of medical problem and we the disabled the majority of us are on Social Security! Everyone know that Social Security does not give their recipients enough money to live off of! It is sad when a person is ill they lose more than their livelihood, so called friends abandon you too! So how can I fix the freezing problems and is there any Adobe that I can fill in forms which will not cost me money and or another company that may offer this free of charge?
Do you have that problem when running in the Firefox SafeMode? <br />
[http://support.mozilla.com/en-US/kb/Safe+Mode] <br />
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this: <br />
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes] -
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Actually my .eps files are not showing properly in any of the views but icon view is most important to me. I am using OSX.8.5 on a mac mini and mac book air. Almost all of my .eps files are conversions of .wmf files converted to .eps by WMF Converter software. All of these files used to be on a PC running windows Vista using ST Thumbnails explorer to be able to view thumbnails. For background info: I had to use a program to view the WMF files becasue hackers could put viruses into the thumbnail for WMF fies so instead of fixing the problem Microsoft disabled the thumbnail view for all WMF files.
A few of my .eps files are conversions of files created in CorelDraw 3x and converted to .eps in CorelDraw 3x. Both types of .eps files misbehave the same.
I downloaded one .eps file today from the internet to see if it would misbehave the same way (it does).
Here is the problem: After a reboot when I first view a folder that contains .eps files in icon view I can see the file contents fine. If I use the resize slider at the bottom of the window or resize the window itself then some or all of my .eps files revert to displaying the "generic icon" of a Loupe with a picture behind it. If i can manage to put the resize slider to exactly where it was then my icons display the file contents as they did before I messed with the slider. There seems to be no rhyme or reason as to when an icon will display as the file contents or when the generic icon comes up. In some folders all the icons display correctly at the smallest icon size and in other folders the icons may display correctly or as only generic or a mix of generic and file contents. Icons to files that came from the same source will not necessarily display the same way. Icons to files that came from the same source and were converted by WMF Converter at the same minute do not necessarily display the same way. If I display "info" for the files sometimes the previev pane of the info box will display the generic icon or sometimes it will show the file contents. If I take an .eps icon that displays properly and drop it into a folder where all .eps icons are displayed as generic then that icon displays generic. When I move that same icon out of that folder then it will display properly. Icon view, list view, column view and cover flow view all display differently with no discernable pattern. Sometimes I can see file contents in column view and not icon view. Sometimes in cover flow and not in icon view. It makes no difference if I have a handful of .eps files in a folder or hundereds of files in a folder. After an undetermined amount of time the icons might display properly again or maybe not.
What I have done so far: exhaustive search of the internet did not find anyone else with the same issue. I checked and fixed all disk permission errors that disk utilities would fix. I know that icon view and quick look are two different things, but, I did however, download and install an eps quicklook plugin that did not seem to make a difference for my issue. BTW Quick look sometimes works and sometimes not (no discernable pattern to this behavior either). I tried the cnet download fix for quicklook just for grins. It had me force QL to reload plugins and it's cache then I cleared out the QL configuration files. This did not seem to make a difference in the behavior of icon view or Quicklook. The only two things I have found to be consistant are 1) The "open with preview" always works but I know this is different because this preview actually generates a pdf view of the file. 2) When the icon does display the file contents it always displays correctly.
When you read this please be mindful of: I am a Microsoft refugee not yet familiar with the Apple world so you may have to tell me how to do "simple" things. I have no idea what is the difference between a "thumbnail" or a "preview" or the behind the scenes way that apple generates the icon appearance for the 4 different views.
Any assistance would be greatly appreciated. I tried to insert a screen shot but got an error message when I did it.Was the error number really 0XE8....
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting -
How Do I Help Apple US & Apple Europe Stop Warring With Each Other And Fix The Problem They Created?
PROBLEM
Apple will not replace, as promised, the iPhone 5 (A1429 GSM model) that they gave me in London, UK, with an iPhone 5 (A1429 CDMA model).
BACKGROUND
My iPhone 5 (A1429 CDMA model) was purchased this year in September on an existing Verizon Wireless (VZW) line using an upgrade. The purchase took place in California and the product was picked up using Apple Personal Pickup through the Cerritos Apple Retail Store. I will refer to this phone at my "original" phone.
The original phone was taken into the Apple Store Regent Street in London, England, UK on November 15, 2012. The reason for this visit was that my original phone's camera would not focus.
The Apple Store Regent Street verified there was a hardware problem but was unable to replace the part.
The Apple Store Regent Street had me call the US AppleCare. At first they denied support, but then a supervisor, name can be provided upon request, approved the replacement of my original phone with an iPhone 5 (A1429 GSM model) as a temporary solution until I got back in the US. And approved that the GSM model would be replaced with a CDMA model when I came back to the US. I will refer to the GSM model as the "replacement". They gave me the case number --------.
The Apple Store Regent Street gave me the replacement and took the original. The first replacement did not work for reasons I do not understand. They switched out the replacement several times until they got one that worked on the T-Mobile nano SIM card that I had purchased in England, UK. Please refer to the repair IDs below to track the progression of phones given to me at the Apple Store Regent Street:
Repair ID ----------- (Nov 15)
Repair ID ----------- (Nov 16)
Repair ID ----------- (Nov 16)
The following case number was either created in the UK or France between November 15 to November 24. Case number -----------
On November 19, 2012, I went to France and purchased an Orange nano SIM card. The phone would not activate like the first two repair IDs above.
On November 24, 2012, I went to the Apple Store Les Quatre Temps. The Genius told me that my CDMA phone should not have been replaced with a GSM model in the UK and that this was clearly Apple's fault. They had me call the AppleCare UK.
My issue was escalated to a tier 2 UK AppleCare agent. His contact information can be provided upon request. He gave me the case number -----------.
The UK tier 2 agent became upset when he heard that I was calling from France and that the France Apple Store or France AppleCare were not helping me. He told me that my CDMA phone should not have been replaced with a GSM model in the UK and that this was clearly Apple's fault.
The UK tier 2 agent said he was working with engineers to resolve my problem and would call me back the next day on November 25, 2012.
While at the Apple Store Les Quatre Temps, a Genius switched the phone given to from repair ID ----------- with a new one that worked with the French nano SIM card.
Also, while at the Apple Store Les Quatre Temps, I initiated a call with AppleCare US to get assistance because it seems that AppleCare UK was more upset that France was not addressing the issue rather than helping me. I have email correspondance with the AppleCare US representative.
A Genius at the Apple Store Les Quatre Temps switched the replacement with a new GSM model that worked on the French SIM card but would not work if restored, received a software update, or had the SIM card changed. This is the same temporary solution I received from the Apple Store Regent Street in the UK.
By this point, I had spent between 12-14 hours in Apple Store or on the phone with an AppleCare representative.
Upon arriving in the US, I went to my local Apple Store Brea Mall to have the replacement switched with a CDMA model. They could not support me. He told me that my CDMA phone should not have been replaced with a GSM model in the UK and that this was clearly Apple's fault. My instructions were to call AppleCare US again.
My call with AppleCare US was escalated to a Senior Advisor, name can be provided upon request, and they gave me the case number -----------. After being on the phone with him for over an hour, his instructions were to call the Apple Store Regent Street and tell them to review my latest notes. They were to process a refund for a full retail priced iPhone 5 64BG black onto my credit card so that I could use that money to buy a new iPhone 5 64GB black at the Apple Store Brea Mall to reoslve the problem.
The Apple Store Regent Street did not process my refund. He, name can be provided upon request, told me that the AppleCare US did not do a good job reviewing my case, that they were incapable of getting to the bottom of it like they were, and instructed me to call AppleCare US and tell them to review this case number and this repair id. I asked if he read the notes from the AppleCare US Senior Advisor and he would not confirm nor deny. When I offered to give him the case number he accepted but it seemed like would do no good. Our call was disconnected. When I tried calling back the stores automated system was turned on and I could not get back through.
Now I have the full retail price of an iPhone 5 64GB black CDMA on my credit card and Apple will not process the refund as they said they would.
I've, at this point, spent between 14-16 hours at Apple Stores or on the phone with AppleCare representatives, and still do not have the problem resolved.
SOLUTION
AppleCare US and AppleCare Europe need to resolve their internal family issues without further impacting their customers.
Apple is to process a refund to my credit card for the cost of a full retail priced iPhone 5 64GB black.
DESIRED OUTCOMES
I have an iPhone 5 (A1429 CDMA model) that works in the US on VZW as it did before I received the replacement phone in the UK.
Apple covers the cost of the solution because I did not create the problem.
Apple resolves their internal issue without costing me more time, energy, or money.
This becomes a case study for AppleCare so that future customers are not impacted like I have been by their support system.
Does anyone have recommendations for me?
Thank you!
<Edited by Host>Thanks, but I've been on the phone with AppleCare US (where I am and live) and AppleCare UK. They continue bouncing me back and forth without helping resolve the problem.
Perhaps someones knows how to further escalate the issue at Apple? -
How do you fix this problem with the View Menu?
Hi. This is my first time on this forum so please forgive me if not worded correctly.
I have recently installed CS5 on Windows 7. I work with large folders of images. When I open the folder the images are spread out with a big gap between each row of images. It is much easier when they are close together especially when I am selecting a large number of images to transfer or copy. If I change the menu view to details and then immediately back to list they display as I want. As soon as I open any folder again they go back to being all spread out.
I thought it may be a Windows problem but I have set it up correctly in Windows Explorer and saved it as that option for all files. They display perfectly on that and also other programs I use where I need to view large amount of images.
Can anyone suggest what the problem may be and how I can fix it? Please see the following screen grabs which will show what I mean.
The top version is how I like the files to look. The bottom version is what I always get in CS5. If you can solve the problem I would be very happy.
Thanks CarolWhat you are seeing is a windows folder option.
In Windows 7 click the start button, choose computer then open your C drive.
From there you will see something similar to this,
Click on the sort options and choose list. Now we need to make it the default so when you look in photoshop it remains as a list.
to do that from this same window choose tools then folder options. A new window will pop up called folder options on the second tab called View is an all folders button, this will apply this view to all folders. if you have Photo shop open close it re-open it and how you will always get the view you want. -
How do I fix this problem with Faces on my iPhoto?
Recently, I bought a new MacBook Pro (with Retina Display, Early 2015, 500 GB.) When I restored my information from a Time Machine backup, everything appeared to be perfect. However, when I actually started looking through iPhoto, my photos began incorrectly rotating themselves before my eyes.
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Taking a suggestion from a user here in the Apple Support Community, I used iPhoto Library Manager to rebuild a new library from my original one. This appeared to work really well. Although many photos were rotated incorrectly, this appeared to be organic, and I wasn't noticing photos being incorrectly rotated as I looked through them. So, I set out to complete the long task of rotating all of my photos correctly in my new iPhoto library.
However, I've encountered another problem (in the new library only.) iPhoto isn't recognizing when I change, add, or delete faces. If I do any of those three things, the information bar still recognizes the original state of faces (i.e. saying "2 unnamed faces" when I just named the faces or deleted the empty boxes.) This is annoying because it makes my library inconsistent, and I would at least like the option of using the feature.
So, I now have two iPhoto libraries: my original one that keeps rotating photos incorrectly as I look through them and one that doesn't acknowledge changes made to faces.
I would really appreciate any help in trying to fix either of my libraries. I hope to make one perfect soon and delete the other one to make more space, but I want to be completely satisfied with one before I delete the other.
Thank you so much,
LukePersonally, I would never use a debit card online, for security reasons. If your card gets hacked its your money that is stolen. At least with a credit card it is the card providers money that is stolen.
Anyway, I would delete the app and re-install. If you paid for the app in the first place you will be able to re-install free of charge. Also, the app should allow the in-app purchase to happen again as it should recognise that you have already purchased it previously.
Finally, it might be that the 3G doesnt have as much ram as more recent models of iphone and you may have applications running in the background that are preventing the app to function with the in-app purchase unless you shut down any apps eating all you memory that are running in the background. Shut-down these apps (and the simpson tap out app) by exiting to your home screen and double-tapping the home button to show what apps are running in the background. press and hold any of the open apps until it starts shaking. close all the apps down. exit then re-launch the app.
good luck. -
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Hello,
I'm having problems with exporting Pages files to Word or PDF (I haven't tried the other formats). Whenever I try to export the Page file, I get one message like this: "The document "XXXXXXX" could not be exported as "YYYYYYY". This problem started after the last Pages update, before that it was working fine. I restarted the computer, updated the OS, but the problem hasn't been solved.
Does anyone know how to fix this problem?
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