How do I get a PDF form to show its content using Mac 10.9.3, Safari 7.0.4 and Reader XI?

I am using my Mac 10.9.3 with Adobe Reader XI in my Safari 7.0.4 Browser. I do not have any trouble viewing PDF statements with my bank or other places OTHER than at Ford Credit. Each time I log into Ford Credit to view the statements and attempt to download them, all I get on the screen is their blank form with headings and titles---no content. When this happened once before over a year ago with my old Mac computer, I found my answer online by making Adobe Reader my default reader instead of Preview. At that time it worked. This time, its not working. I contacted Ford Credit and they said their online Account Manager performs better using Internet Explorer. The only answer they had for me was that advice or to contact Adobe. So here I am looking for answers. Any help provided is already appreciated.

I do not know what to do or what to say or what to type to get someone familiar with the Adobe Reader to respond to my plea for help. I am a 55 year old (aging fast) woman who is taking care of a father-in-law with dementia and a mother-in-law with Stage 4 Breast Cancer so I am already at my wits end when trying to get a program to work on my computer.
Again, I ask. How do I get the Adobe Reader to show content on a PDF statement at Ford Credit when all other PDF statements on other accounts work fine? Ford Credit says it is a problem with Adobe Reader and that I am to come here for the answers. I have 'googled' and have looked for similar posts on the Adobe Reader Community forums but I haven't found the answer yet.
Posting "[moved to the Adobe Reader (desktop) forum]", which I have yet to find, probably doesn't exist, or posting "Duplicate of https://forums.adobe.com/thread/1491128" does not provide an answer when an answer could have been provided at the same time taken to post those notations. I don't get it or understand it---not what I would have done if the roles were reversed.
If you have any heart, or any form of courtesy, please respond with an actual, workable answer to what is probably a simple solution to my problem. And, then maybe, the answer will help someone else in the future who may be struggling with the same situation and will find it in a 'google' search and won't waste any more of your valuable time. Or theirs.
Thanks.

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How do I get a PDF form to show its content using Mac 10.9.3, Safari 7.0.4 and Reader XI?

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