How do I get Acrobat IX to work on my Adobe Mobile App?

My purchase for Acrobat Pro IX updated the Mobile Reader App on my iPad to subscribe to "ExportPDF" but not to "PDF Pack" where I can create Pdf files on the go, how to I get the Pack Subscription active so I can continue to work on my documents on iPad? I have already contacted your "chatty chat" support and they told me they are not trained in answering support questions and that I would need to get my questions answered here.

Hi,
Acrobat IX (9) Pro is a desktop app. Unfortunately, the purchase of Acrobat Pro does not activate the Adobe PDF Pack or Export PDF subscription. To use Adobe PDF Pack in Adobe Reader for iOS on your iPad/iPhone, you need to purchase it separately.
Please note that Adobe PDF Pack includes the Export PDF functionality.
So if you already have the Adobe Export PDF subscription, you may be able to cancel it and purchase the Adobe PDF Pack subscription instead.
This is a user forum. We would be happy to answer technical questions regarding the usage of Adobe Reader for iOS. But we are not able to process any subscription-related requests (e.g. upgrade, cancelation, or renewal of subscriptions) in this forum. Sorry for the inconvenience.
How do I cancel my Adobe subscription?
Please let us know if you have additional questions.

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From: Pat Willener [email protected]
Sent: Monday, July 30, 2012 9:16 PM
To: vinniereed
Subject: How can I get Acrobat Reader X to send my pdf to the printer?
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How do I get Acrobat IX to work on my Adobe Mobile App?

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