How do I get Elements 12 to run?

I just installed the full version of Elements 12 and I can't get it to run.  It keeps wanting me to start the trial version.  I installed the full version and I know that it is installed.  I tried inserting the disc again, but then it just offered to uninstall. 

Did you enter a serial number and create an adobe ID? There is no difference between the trial and the full version except for being activated.

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