How do I get my money refunded? I am not getting what I want from this, cannot email anyone for help, cannot get someone on the phone I can understand, and keep getting disconnected. I just want my money back.

"this" being what? You posted in the Workspaces.acrobat.com forum, which is a free service.
If you subscribed to any of the paid services see Cancel your membership or subscription | Acrobat.com online services

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I am trying to import cr2files from the camera into lightroom 5 and keep getting an error message saying Lightroom can not read the files and therefore will not import them. Has anyone had a similar problem-.thanks

I am trying to import cr2files from the camera into lightroom 5 and keep getting an error message saying Lightroom can not read the files and therefore will not import them. Has anyone had a similar problem….thanks

If you are having the same problem, i.e. a disk permission problem, open your favorite search engine and search on, "change disk permissions", and I think you'll find plenty of information on how to fix the problem. This is a Lightroom forum. Your problem is with your operating system. There is no sense in rewriting instructions that are already available if you do a simple search.

I'm trying to sync my phone to my computer and keep getting error message "1140" just when it's about to finish. My updates are current. Thoughts?

I'm trying to sync my phone to my computer and keep getting error message "1140" just when it's about to finish. My updates are current. Thoughts?

Hi hannijin,
What version of the Mac OS X do you have on your computer? The version of iTunes that you can install is dependent on the operating system that you have. For example, the current version of iTunes requires OS X version 10.7.5 or later.
Finding the OS X version and build information on your Mac - Apple Support
https://support.apple.com/en-us/HT201260
Apple - OS X Yosemite - How to Upgrade
https://www.apple.com/osx/how-to-upgrade/
Hope that helps ...
- Judy

I am trying to download the InDesign CS5.5 update and keep getting "Update Failed" "Please contact your Administrator if you wish to apply updates on your machine". I have done this and now have Administrator rights, but I am still getting the message. Ho

I am trying to download the InDesign CS5.5 update and keep getting "Update Failed" "Please contact your Administrator if you wish to apply updates on your machine". I have done this and now have Administrator rights, but I am still getting the message. How do I apply the update?

Direct Updates
https://www.adobe.com/downloads/updates/

Ipod touch will not restore, only gives the apple logo...i have tried every trouble shot i can.. and keep getting the sme results.

ipod touch will not restore, only gives the apple logo....i have tried every trouble shot... and keep getting the same results.

Maybe here:
http://www.windowserrorhelps.com/itunes-error-11-how-can-i-fix-itunes-error-11-i nstantly
Is the iPod jailbroken?

I am trying to install MS Office for Apple, no to get the activation code for it you have to go through windows live , now I tried to sign in and been so long I forgot my password, so I tried to rest it the way they say to and keep getting invalid id and

I am trying to install MS Office.man 2011 and when I get prompted to go get the activation code on line I have to log on with my windows live id. I had one when I had a pc and have since forgot my password so I enter my live id and goto the rest password screen, when I fill out the way they want I get an error message that says my live id is invalid, so I tried to start a new account and I use my email like they say and I get, that email already has a account and to try resting my password. anyone else have this issue?

Since your question is related to Microsoft products, I suggest you post your question on their own forums for their Mac software:
http://answers.microsoft.com/en-us/mac

When my phone is locked, and I get a text message, it isn't making any sounds. When the phone is in use and I get a text, it makes the alert sound.

When I get a text while the phone is locked it doesn't make the designated alert sound, but it does if the phone is unlocked and in use.

I think you have the 'do not disturb' function enabled. If there is a moon icon in the top right of the home screen that will be the problem. Go to settings, do not disturb, and make sure manual slider is off. I had the same problem and took me a day to figure out.
Good luck

I have an editable pdf made in Acrobat. Viewing it Adobe Reader Mobile (Android) and I can fill it fine. I want to be able to fill the form but it keeps autosaving. I just want to email the form and then it goes back to an unfilled form. How do i do that?

I have an editable pdf made in Acrobat. Viewing it Adobe Reader Mobile (Android) and I can fill it fine. I want to be able to fill the form but it keeps autosaving. I just want to email the form and then it goes back to an unfilled form. How do i do that?

Currently, Adobe Reader for Android does not provide an option to disable auto-save.
In the Reader home screen (where your files are displayed), you can make a copy of the original PDF document, open the copy (instead of opening the original document), make changes to the copy. Once you email the copy, you can delete it.
For more information, please see Help > How To... > Copy, edit, delete, manage.
Although it is not the most convenient way to accomplish the task, that's the only feasible workaround that is available in Adobe Reader for Android right now.

I'm always losing all of my music and get a lot of apps that i don't need when i plug my i4 into my mac. I only ticked the box 'Manually manage music and videos' but it's always syncing itself. How can i prevent this? I don't want to put bacPlease Help!!!

I'm always losing all of my music and get a lot of apps that i don't need when i plug my i4 into my mac. I only ticked the box 'Manually manage music and videos' but it's always syncing itself. How can i prevent this? I don't want to put back 1500 any more because of this. Please Help!!!

I'm always losing all of my music and get a lot of apps that i don't need when i plug my i4 into my mac. I only ticked the box 'Manually manage music and videos' but it's always syncing itself. How can i prevent this? I don't want to put back 1500 any more because of this. Please Help!!!

Hello, I just bought the premiere cc 2014 pro and I get a confirmation number order, I wanted to know if they will send me the serial number it sent via e mail

Hello, I just bought the premiere cc 2014 pro and I get a confirmation number order, I wanted to know if they will send me the serial number it sent via e mail

Some general information
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back
in to the Cloud for things to work
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html

Since upgrading to 10.7.2 to use iCloud, i keep getting a message with ubd wants to use the login keychain, anyone for help to how to get rid of this...

since upgrading to 10.7.2 to use iCloud, i keep getting a window message with ubd wants to use the login keychain, i put the right password but it keeps coming back, anyone for help to how to get rid of this...

This is what I did and it seems to have worked so far. While that little annoying box is up you need to open the Keychain access by:
going to applications -> open utilities folder -> click to open Keychain Access
Now here is the stupid part, you have to continue to press the cancel button on the "ubd wants to use login keychain" box for the kaychain window to open. Once you have keychain access open go to:
the top of your monitor and select "Keychain Access" right next to the little apple logo -> click preferences in the options panel-> the preference box will open now -> click "Reset My Default Keychain" -> another box will pop up that says "Please enter your login password. This password will be used to create your new keychain" (of course this is assuming that you use a login password to access your mac) -> enter your login password and a box shows up that says "created a new empty 'Login' keychain"
After that you should be good to go. This new keychain you created with your login password overides the old keychain. The old keychain is still available in the Keychain's folder but is not being used and therefor can be deleted. All you have to do now is press ok, and your good. If the "ubd wants to use login keychain" box is still there after you reset your keychains just hit cancel and it should be gone for good or you can enter your login password.
Is this a fixall that will work forever? I have no idea but doing this has allowed me to access my network at work and all the servers I need to get to.
Oh and one more thing. You may need to press cancel on the ubd box throughout this entire process, I just gon in the habit of clicking a button hitting cancel on the ubd box and the new window would pop up.
I hope this helps you! Sorry if it's long, I was trying to be as detailed as possible to make it easier. Let me know how it goes.

I had to trade in my iPhone for an android, I did not unencrypted the back up on iTunes, i no longer have access to the phone, is there a way to get to my data?

I had to trade in my iPhone for an android, I did not unencrypted the back up on iTunes, i no longer have access to the phone, is there a way to get to my data?

The difficulty is you have to unencrypt during the restore process, which you cannot do with an Android device.
See: http://support.apple.com/kb/HT4946

HT201269 I'm trying to restore my iCloud back up on my new iPhone 5s and keep getting "could not sign in your apple Id or password is incorrect. I noticed that the Id it's showing is not my complete email address. I've reset my password 5 times. It accept

I'm trying to restore my iCloud back up on my new iPhone 5s and keep getting "could not sign in your apple Id or password is incorrect. I noticed that the Id it's showing is not my complete email address. I've reset my password 5 times. It accepts my password when I install as a new phone. How can I resolve this so I can restore my back up?

Hello jwpg,
Thank you for the details of the issue you are experiencing after restoring an iCloud backup. I recommend the following articles for an issue like this:
iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
http://support.apple.com/kb/TS5207
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Thank you for using Apple Support Communities.
Best,
Sheila M.

I have upgraded my I phone's ios from ios 6.1.4 to ios 7. After that my phone is very slow and getting hang. So now I wants to downgrade from ios 7 to ios 6.1.4. Please let me know how I can do it

Subject: need to downgrade ios
I have upgraded my I phone's ios from ios 6.1.4 to ios 7. After that my phone is very slow and getting hang. So now I wants to downgrade from ios 7 to ios 6.1.4. Please let me know how I can do it

You cannot downgrade.

My ical is showing "on my mac" "iCloud" and "yahoo" calendars. I just want one calendar that will sync up to my iPhone. How can I get rid of all these Calendars???

My ical is showing "on my mac" "iCloud" and "yahoo" calendars. I just want one calendar that will sync up to my iPhone. How can I get rid of all these Calendars??

'On My Mac' and Yahoo calendars won't sync to iCloud. You can move them to iCloud, but then Yahoo will lose contact with its calendars. if you are happy to sync onlly with iCloud, and thus to your iPhone, you can move the calendars: you will have to do it one at a time, and the process is just a trifle convoluted - it's described in the first set of numbered instructions here:
http://www.wilmut.webspace.virginmedia.com/notes/icloudmovecalendars.html

How do I get my money refunded? I am not getting what I want from this, cannot email anyone for help, cannot get someone on the phone I can understand, and keep getting disconnected. I just want my money back.

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