How do i quit getting emails from the support discussions......

please help. everytime a post comes in i get another email. i need it to stop. it's driving me nuts....

OneAHis,
There is 3 sections to subscriptions.
Subscriptions to topics, subscriptions for categories, and subscriptions to individual users.
You can also set how often you get emails under "My Settings"
Also in Mac OS X 10.5 you can mark an RSS feed to show up in Mail, those aren't actually emailed.
Hope this helps,
Nathan C.

Similar Messages

How to I stop getting email from the Apple Support Communities?

How do I stop getting email from the Apple Support Communities? I am being innundated with hundreds of emails daily. Help~~

If you are getting them from a forum as a whole (as opposed to just individual threads), then towards the top right of that forum page make sure that it says 'receive email notifications' in the Actions box :
If it says 'stop email notifications' then click on it so as to stop them

How do I stop the stream of emails from the support discussions?

First of all - I'm new to the world of the Mac - which is a great world and I thank you for the solution to my question about printing Avery labels! However, my incoming mailbox is now flooded with discussion comments and questions of every sort. This is a very busy season. Unfortunately, I don't have the time to read through tutorials to find a solution to this dilemma! Thanks....

You should also check to see if you are subscribed to any of the communities.
Go to the community that you are receiving the emails from and the same box called "Actions" will appear there just like it does next to the individual question. Make sure that you are not reciveing email notifications for that community. Probably the community where you asked your question. Typically that is what causes people to get 100's of email notifications. It isn't in any of the Your Stuff places, so its easy to miss and I think that this is not included in the tutorial, either
laverne's mom

How do i stop getting emails from support!!!!

How do I stop getting emails from support!!!!

To stop all email notifications or to select those you want to have go to Your Stuff in the top right of this window. Then select Your Preferences. When that page loads you will see a tab for Email Notifications. Select that and go through the choice for how or when you want to be notified by email, or not.

A website I frequently visit will no longer come up. Safaris says that my connection has been lost but it hasn't. I even get emails from the website but I still can't get on it. Why would it all of a sudden do this?

A website I frequently visit will no longer come up. Safaris says that my connection has been lost but it hasn't. I even get emails from the website but I still can't get on it. Why would it all of a sudden do this?

The reason, I included the annotation that I'd upgraded my Itunes, (On my Computer) is B/C in many forums - the very first question, *HELPERS* ask, is. "Do you have the latest version of Itunes downloaded on your computer." I wanted to knock out any obvious replies.
Now- "DO YOU have any idea,"... how your UNHELPFUL remarks, do absolutely nothing but hurt others that might not have the EXPERIENCE you have? How do you expect people to know things without asking questions? Whew! RUDE!!
Message was edited by: Apple I0S Help Team

How can I retrieve deleted emails from the trash?

How do I retrieve deleted emails from the trash? I have not emptied the trash.

Take a look at this post. Several posts should apply: https://discussions.apple.com/message/23461582#23461582

How to delete a Gmail email from the iphone and have it remain on the iMac?

I use Gmail and have the email accounts set up as "imap". I would like to be able to delete emails from my iPhone 5, yet have them remain on the server. I read on the internet that it can only be done by changing the accounts from imap to pop3 accounts. However, since I also have an iMac and an iPad 3, I still want to be able to sync these so the emails can be retrieved on any of the devices.
I supose that the only way to do this is to remain with "imap" accounts. But, there may be another problem. I was under the assumption that once the iPhone reaches a total of 200 messages, it will start to delete any above this amount. In this case, I will start to lose my messages on the server. Even if this is not the case, I don't want the mobile devices to end up with hundreds of emails that I would like saved.
My question is this: How can I save the emails from the Gmail account to a separate set of folders that will archive these forever (if I choose)? Can a folder be set up on the iMac with subfolders for each category that I want? If so, how is the actual move of the email done? Can it be copied to the new folder immediately so that later when it is deleted from the Gmail account, it is permanently saved in the new Mac folder? Thanks

Hello Kailua,
I know that you can mirror you iPhone's display onto a Apple TV, as can you with the Mac, but I do not think you can mirror your iPhone to your iMac.
Sincerely,
Devin

I keep getting emails from Apple support about changing my password.

I keep getting emails from apple saying someone is trying to reset my password when I have not done such a thing. A couple days ago after the 4th email I decided to reset it myself just incase. Now im still getting a email from apple stating that someone is trying to reset it.

Apple do send out an email if you change your password that is genuine
You could change the password to see if the emails are genuine or phishing by getting a genuine email from Apple
No way otherwise if you cannot tell if they are genuine or otherwise

How do I read a Email from the MS exchange server

could any one tell me as to how i could read the mail from the exchange server and store it in a seperate folder.

I have an application which reads the mail from our mail server and then writes the body of the message into a file and then deletes the email anf those values are then read from that file and stored into the database .
Here is the code which pops the mail from the exchange server and then stores it into a file .
import javax.mail.*;
import com.sun.mail.pop3.*;
import javax.mail.internet.*;
import javax.activation.*;
import java.util.*;
* Title:
* Description:
* Copyright: Copyright (c) 2001
* Company:
* @author
* @version 1.0
public class SunMailConnection implements Runnable{
     boolean suspendFlag;
     ErrorLogWriter log = new ErrorLogWriter("SunMail.log");
     public SunMailConnection() {
          this.start() ;
     public void run(){
          try {
               int start = 1;int end = -1;
               String host = "cyde-cehh-exh1";//the local exchange server name AND DOESNT WORK IF U CONNECT TO EXT MAIL SERVER DIRECTLY
               //DUE TO SECURED AUTHORISATION
               //String host ="http://www.conergy-electronics.de";
               String username ="SunReader\\Sun\\saa";
               String password = "xxxxx";
               // Create empty properties
               Properties props = new Properties();
               props.put("mail.protocol.store","pop3");
               // Get session
               Session session = Session.getDefaultInstance(props, null);
               Provider[] p = session.getProviders();
               //for (int i=0;i<p.length;i++) System.out.println(p.getProtocol());
               // Get the store
               Store store = session.getStore("pop3");
               store.connect(host, username, password);
               // Get folder
               Folder folder = store.getFolder("INBOX");
               if (folder == null || !folder.exists()) {
                    //System.out.println("Invalid folder: " + folder.getName());
                    log.write("Invalid folder: " + folder.getName()) ;
                    System.exit(1);
               folder.open(Folder.READ_WRITE);
               //Get the number of Unread Messages
               int count = folder.getUnreadMessageCount();
               if (count == 0) { // No messages in the source folder
                    //System.out.println(folder.getName() + " is empty");
                    // Close folder, store and return
                    folder.close(false);
                    store.close();
                    return;
               if (end == -1)
                    end = count;
               // Get the message objects to copy
               log.write("Test");
               Message[] msgs = folder.getMessages(start, end);
               //System.out.println("Moving " + msgs.length + " messages");
               //log.write("Moving " + msgs.length + " messages") ;
               if (msgs.length != 0) {
                    //If there is any mail
                    //System.out.println(msgs.length );
                    //read mail from server into files
                    MoveMessageTo saveFile = new MoveMessageTo(msgs);
                    if(saveFile.createdFile=true){
                         folder.setFlags(msgs,new Flags(Flags.Flag.SEEN),true);
                         //delete flag set here to remove the email from INBOX
                         folder.setFlags(msgs, new Flags(Flags.Flag.DELETED), true);
                    //folder.expunge(); //removes messages marked as deleted
                    //check for deleting messages
                    for (int i = 0; i < msgs.length; i++) {
                         if (!msgs[i].isSet(Flags.Flag.DELETED))
                              log.write("Message # "+msgs[i]+" not deleted.");
                         //else System.out.println("Message "+i+"-is deleted") ;
               // Close connection
               folder.close(true);
               // dfolder.close(false);
               store.close();
               //this.start() ;
          }catch (Exception ex) {
               ex.printStackTrace() ;
          //this.t.start();
     public void start(){
          try {
               while(this!= null){
                    this.run() ;
                    Thread.sleep(15000);//every 15 seconds
          }catch (Exception ex) {
               ex.printStackTrace();
     public void exit(){
          this.exit();
          System.out.println("Exit");
     public static void main(String[] args) {
          SunMailConnection sunMail = new SunMailConnection();
This is to show the messages
import java.util.*;
import java.io.*;
import javax.mail.*;
import javax.mail.internet.*;
import javax.activation.*;
public class msgshow {
static String protocol;
static String host = null;
static String user = null;
static String password = null;
static String mbox = "INBOX";
static String url = null;
static int port = -1;
static boolean verbose = false;
static boolean debug = false;
static boolean showStructure = false;
static boolean showMessage = false;
public static void main(String argv[]) {
     int msgnum = -1;
     int optind;
     protocol = "pop3";
     host="cyde-cehh-exh1";
     user="SunReader\\Sun\\saa";
     password="xxxxxx";
     mbox="INBOX";
     /*for (optind = 0; optind < argv.length; optind++) {
     if (argv[optind].equals("-T")) {
          protocol = argv[++optind];
     } else if (argv[optind].equals("-H")) {
          host = argv[++optind];
     } else if (argv[optind].equals("-U")) {
          user = argv[++optind];
     } else if (argv[optind].equals("-P")) {
          password = argv[++optind];
     } else if (argv[optind].equals("-v")) {
          verbose = true;
     } else if (argv[optind].equals("-D")) {
          debug = true;
     } else if (argv[optind].equals("-f")) {
          mbox = argv[++optind];
     } else if (argv[optind].equals("-L")) {
          url = argv[++optind];
     } else if (argv[optind].equals("-p")) {
          port = Integer.parseInt(argv[++optind]);
     } else if (argv[optind].equals("-s")) {
          showStructure = true;
     } else if (argv[optind].equals("-m")) {
          showMessage = true;
     } else if (argv[optind].equals("--")) {
          optind++;
          break;
     } else if (argv[optind].startsWith("-")) {
          System.out.println(
"Usage: msgshow [-L url] [-T protocol] [-H host] [-p port] [-U user]");
          System.out.println(
"\t[-P password] [-f mailbox] [msgnum] [-v] [-D] [-s]");
          System.out.println(
"or msgshow -m [-v] [-D] [-s] < msg");
          System.exit(1);
     } else {
          break;
     try {
     // if (optind < argv.length)
     // msgnum = Integer.parseInt(argv[optind]);
          //msgnum = 5;
     // Get a Properties object
     Properties props = System.getProperties();
     // Get a Session object
     Session session = Session.getDefaultInstance(props, null);
     session.setDebug(debug);
     if (showMessage) {
          MimeMessage msg = new MimeMessage(session, System.in);
          dumpPart(msg);
          System.exit(0);
     // Get a Store object
     Store store = null;
     if (url != null) {
          URLName urln = new URLName(url);
          store = session.getStore(urln);
          store.connect();
     } else {
          if (protocol != null)
          store = session.getStore(protocol);
          else
          store = session.getStore();
          // Connect
          if (host != null || user != null || password != null)
          store.connect(host, port, user, password);
          else
          store.connect();
     // Open the Folder
     Folder folder = store.getDefaultFolder();
     if (folder == null) {
          System.out.println("No default folder");
          System.exit(1);
     folder = folder.getFolder(mbox);
     if (folder == null) {
          System.out.println("Invalid folder");
          System.exit(1);
     // try to open read/write and if that fails try read-only
     try {
          folder.open(Folder.READ_WRITE);
     } catch (MessagingException ex) {
          folder.open(Folder.READ_ONLY);
     int totalMessages = folder.getMessageCount();
     if (totalMessages == 0) {
          System.out.println("Empty folder");
          folder.close(false);
          store.close();
          System.exit(1);
     if (verbose) {
          int newMessages = folder.getNewMessageCount();
          System.out.println("Total messages = " + totalMessages);
          System.out.println("New messages = " + newMessages);
          System.out.println("-------------------------------");
     if (msgnum == -1) {
          // Attributes & Flags for all messages ..
          Message[] msgs = folder.getMessages();
          // Use a suitable FetchProfile
          FetchProfile fp = new FetchProfile();
          fp.add(FetchProfile.Item.ENVELOPE);
          fp.add(FetchProfile.Item.FLAGS);
          fp.add("X-Mailer");
          folder.fetch(msgs, fp);
          for (int i = 0; i < msgs.length; i++) {
          System.out.println("--------------------------");
          System.out.println("MESSAGE #" + (i + 1) + ":");
          dumpEnvelope(msgs[i]);
          // dumpPart(msgs[i]);
     } else {
          System.out.println("Getting message number: " + msgnum);
          Message m = null;
          try {
          m = folder.getMessage(msgnum);
          dumpPart(m);
          } catch (IndexOutOfBoundsException iex) {
          System.out.println("Message number out of range");
     folder.close(false);
     store.close();
     } catch (Exception ex) {
     System.out.println("Oops, got exception! " + ex.getMessage());
     ex.printStackTrace();
     System.exit(1);
     System.exit(0);
public static void dumpPart(Part p) throws Exception {
     if (p instanceof Message)
     dumpEnvelope((Message)p);
     /** Dump input stream ..
     InputStream is = p.getInputStream();
     // If "is" is not already buffered, wrap a BufferedInputStream
     // around it.
     if (!(is instanceof BufferedInputStream))
     is = new BufferedInputStream(is);
     int c;
     while ((c = is.read()) != -1)
     System.out.write(c);
     pr("CONTENT-TYPE: " + p.getContentType());
     String filename = p.getFileName();
     if (filename != null)
     pr("FILENAME: " + filename);
     * Using isMimeType to determine the content type avoids
     * fetching the actual content data until we need it.
     if (p.isMimeType("text/plain")) {
     pr("This is plain text");
     pr("---------------------------");
     if (!showStructure)
          System.out.println((String)p.getContent());
     } else if (p.isMimeType("multipart/*")) {
     pr("This is a Multipart");
     pr("---------------------------");
     Multipart mp = (Multipart)p.getContent();
     level++;
     int count = mp.getCount();
     for (int i = 0; i < count; i++)
          dumpPart(mp.getBodyPart(i));
     level--;
     } else if (p.isMimeType("message/rfc822")) {
     pr("This is a Nested Message");
     pr("---------------------------");
     level++;
     dumpPart((Part)p.getContent());
     level--;
     } else if (!showStructure) {
     * If we actually want to see the data, and it's not a
     * MIME type we know, fetch it and check its Java type.
     Object o = p.getContent();
     if (o instanceof String) {
          pr("This is a string");
          pr("---------------------------");
          System.out.println((String)o);
     } else if (o instanceof InputStream) {
          pr("This is just an input stream");
          pr("---------------------------");
          InputStream is = (InputStream)o;
          int c;
          while ((c = is.read()) != -1)
          System.out.write(c);
     } else {
          pr("This is an unknown type");
          pr("---------------------------");
          pr(o.toString());
     } else {
     pr("This is an unknown type");
     pr("---------------------------");
public static void dumpEnvelope(Message m) throws Exception {
     pr("This is the message envelope");
     pr("---------------------------");
     Address[] a;
     // FROM
     if ((a = m.getFrom()) != null) {
     for (int j = 0; j < a.length; j++)
          pr("FROM: " + a[j].toString());
     // TO
     if ((a = m.getRecipients(Message.RecipientType.TO)) != null) {
     for (int j = 0; j < a.length; j++)
          pr("TO: " + a[j].toString());
     // SUBJECT
     pr("SUBJECT: " + m.getSubject());
     // DATE
     Date d = m.getSentDate();
     pr("SendDate: " +
     (d != null ? d.toString() : "UNKNOWN"));
     // FLAGS
     Flags flags = m.getFlags();
     StringBuffer sb = new StringBuffer();
     Flags.Flag[] sf = flags.getSystemFlags(); // get the system flags
     boolean first = true;
     for (int i = 0; i < sf.length; i++) {
     String s;
     Flags.Flag f = sf[i];
     if (f == Flags.Flag.ANSWERED)
          s = "\\Answered";
     else if (f == Flags.Flag.DELETED)
          s = "\\Deleted";
     else if (f == Flags.Flag.DRAFT)
          s = "\\Draft";
     else if (f == Flags.Flag.FLAGGED)
          s = "\\Flagged";
     else if (f == Flags.Flag.RECENT)
          s = "\\Recent";
     else if (f == Flags.Flag.SEEN)
          s = "\\Seen";
     else
          continue;     // skip it
     if (first)
          first = false;
     else
          sb.append(' ');
     sb.append(s);
     String[] uf = flags.getUserFlags(); // get the user flag strings
     for (int i = 0; i < uf.length; i++) {
     if (first)
          first = false;
     else
          sb.append(' ');
     sb.append(uf[i]);
     pr("FLAGS: " + sb.toString());
     // X-MAILER
     String[] hdrs = m.getHeader("X-Mailer");
     if (hdrs != null)
     pr("X-Mailer: " + hdrs[0]);
     else
     pr("X-Mailer NOT available");
static String indentStr = " ";
static int level = 0;
* Print a, possibly indented, string.
public static void pr(String s) {
     if (showStructure)
     System.out.print(indentStr.substring(0, level * 2));
     System.out.println(s);
This code is to move the message into a file
import javax.mail.*;
import com.sun.mail.pop3.*;
import javax.mail.internet.*;
import javax.activation.*;
import java.util.*;
import java.io.*;
//This class copies the content of the received e-mail into files. The file names are given by
//the urgent flag value and the subject
public class MoveMessageTo {
     boolean createdFile = true;
     static final byte urgentFlagPos=13;
     public MoveMessageTo() {
     public MoveMessageTo(Message[] msgs) {
          if(msgs.length != 0)
          try {
               for(int i = 0;i<msgs.length ;i++){
                    //Reads the content of the mail into an Object
                    Object currMultipart = msgs[i].getContent();
                    //converts this object into a String and then to a byte array, so we can read the urgnet flag
                    String content=(String)currMultipart;
                    byte[] testBytes=content.getBytes();
                    //The urgent flag is the first digit in the filename
                    StringBuffer fileName=new StringBuffer();
                    if (testBytes.length>urgentFlagPos)
                         fileName.append(new Byte(testBytes[urgentFlagPos]).toString());
                    //Then comes the subject of the e-mail
                    String mailSubject=msgs[i].getSubject();
                    if (mailSubject.length()>0)
                         fileName.append(mailSubject);
                    else fileName.append("noSubject");
                    fileName.append(".dat");
                    //create a directory to save the files
                    File baseDir = new File("c:/EMails/New");
                    baseDir.mkdirs();
                    //create file for with the subject as name
                    File eFile = new File(baseDir+"/"+fileName.toString());// creates a file by name of email subject
                    //Opening an stream for writting to the files
                    BufferedOutputStream bos = new BufferedOutputStream(new FileOutputStream(eFile));
                    ObjectOutputStream oos = new ObjectOutputStream(bos);
                    //Writing the message body to the file
                    oos.writeObject(currMultipart) ;
                    //Closing the stream
                    oos.flush() ;
                    oos.close() ;
                    createdFile = true;
          }catch (Exception ex) {
               createdFile = false;
               System.out.println("eFile is not created ");
               ex.printStackTrace() ;
     public static void main(String[] args) {
          MoveMessageTo moveMessageTo1 = new MoveMessageTo();
This code is if there is an error in reading a file it will write those error into the file
import java.io.*;
import javax.swing.*;
import java.awt.Color;
import javax.swing.border.*;
//This class appends an error message to the log file
public class ErrorLogWriter {
     //JPanel jPanel2 = new JPanel();
     //Border border1;
     String logDirectory="c:/EMails/log/";
     File errFile; //= new File(errDir+"/"+"errorLog.dat");
     //The constructor initializes the errFile given the filename
     public ErrorLogWriter(String fileName) {
          errFile=new File(logDirectory+fileName);
          /*try {
               jbInit();
          }catch(Exception e) {
               e.printStackTrace();
     public void write(String writeStr){
          try {
               //Creates directory if doesn't exist
               File errDir = new File(logDirectory);
               errDir.mkdirs() ;
               //If the directory exists...
               if(errDir.isDirectory()){
                    //File errFile = new File(errDir+"/"+"errorLog.dat");
                    byte[] lastContent=new byte[0];
                    //If there is already a file with this name: Read its content so it can be preserved
                    if (errFile.exists()){
                         FileInputStream fis=new FileInputStream(errFile);
                         //Read everything into the byte array
                         lastContent=new byte[fis.available()];
                         fis.read(lastContent);
                    BufferedOutputStream bos = new BufferedOutputStream(new FileOutputStream(errFile));
                    PrintWriter oos = new PrintWriter(bos);
                    String newWriteString=new String(lastContent);
                    writeStr.trim() ;
                    //Appends the new string to the old content
                    newWriteString+=writeStr;
                    newWriteString+="\n";
                    //writes everthing back to the file
                    oos.write(newWriteString) ;
                    oos.flush();
                    oos.close();
          }catch (Exception ex) {
               ex.printStackTrace() ;
     public static void main(String[] args) {
          ErrorLogWriter log = new ErrorLogWriter("logerror.log");
          log.write("Hello Log!") ;
All these file are in one package called SunMail and i run this in jbuilder in 4.0 ,I get the following error
eFile is not created
java.lang.ClassCastException: javax.mail.internet.MimeMultipart
     at MoveMessageTo.<init>(MoveMessageTo.java:26)
     at SunMailConnection.run(SunMailConnection.java:86)
     at SunMailConnection.start(SunMailConnection.java:118)
     at SunMailConnection.<init>(SunMailConnection.java:21)
     at SunMailConnection.main(SunMailConnection.java:133)
I know the it would be difficult if anyone could help me out it would be a great favour !!!
pls help me out of this !!!!

How do you move POP3 email from the iPhone back to the server or computer?

Is there any way to get email that was downloaded to the iPhone using POP3 back on the server or computer? (other than resending all the mail)

You're welcome.
Although it is possible to access a POP account with more than one email client, a POP account is really designed to be accessed with a single email client only.
I access a MobileMe account and a business POP account with the iPhone's mail client. Since an IMAP account is designed to be accessed with more than one email client keeping all server stored mailboxes synchronized with the server automatically with each email client used to access the account, accessing an IMAP account with the iPhone's mail client is much more preferable to me. All sent messages are available with each email email client used to access the account. Read a received message with the iPhone's mail client and the message will be marked as read automatically when checking the account with the email client on my computer and vice-versa. I create additional server stored mailboxes to store received and sent messages by category and I can transfer messages from the account's Inbox or Sent mailbox to the designated server stored mailbox with the iPhone's mail client, with all server stored mailboxes kept synchronized with the server automatically with each email client used to access the account.
If messages were removed from the server with the email client used on your computer to access the account - transferred to a mailbox stored locally on your hard drive, you can transfer the messages back to the designated server stored mailbox.
Need to delete and recreate the account with your iPhone's mail client, or need to restore your iPhone with iTunes, all messages that don't remain on the server will be lost with a POP account including all messages sent with the account from the iPhone - which can be stored locally on the iPhone only unless you always Bcc yourself with every sent message.
Delete and recreate an IMAP account with the iPhone's mail client and all server stored mailboxes and the messages within will be available again automatically.
IMAP account access is the way to go with the iPhone IMO.

How do you select multiple emails from the contacts book.

Using 10.8.4. I would like to use mail and select multiple email address' from the contacts book to send the same message to multiple persons. I thought I used to be able to select more than one at a time from my contacts book. Am I crazy or did they change the way it works from the previous version of software.
Or, could you go to the contacts book and email from there. Either way it seems like it was easy to do and now I have to select one at a time and keep going back to the contacts/address book for another name.

Hi shelereric,
Once you open a new message, you should be able to just start typing the first letters of the contact's name, and Mail should give you a dropdown to select from:
So, you should not have to go back and forth between your contacts and mail....anyone in your address book should show up on the dropdown as well as anyone you have received emails from or sent emails to even if they are not in your contacts....
Is that not what is happening for you? Are you using the Mail app on the Mac?
Cheers,
GB

How to Send Foreign Language Email from the iPhone

See this site for online keyboards for some other languages which can be used to generate a mail message from the iPhone.
http://pointatme.com/keyboards/keyboard.html

The keyboard included in the current version of the iPhone is limited to English. But at this site you will find online keyboards for some European languages which can be used to generate a mail message from the iPhone.
http://pointatme.com/keyboards/
And if you point the iPhone browser to this page you can send email in Japanese:
http://n.h7a.org/iphone/mail/

Bought printer on ebay now getting emails from HP Support asking me to return

Hi - I am not sure if anyone can help or has had a simillar situation but I bought a printer from Ebay in good faith and paid by PayPal. It came without a cable or cartridges but this was OK as it was to replace an old HP printer of mine that had both. It arrived in good condition and I was happy with it. Now I am receiving threatening emails supposedly from HP Support claiming that the printer was sent as a replacement for a defective device that I must return or I will be invoiced. Clearly this is some sort of scam but the Ebay seller is still selling a lot of these and has a high rating and is not responding to my emails. I have contacted Ebay about this as well. Any other advice would be appreciated
This question was solved.
View Solution.

Steph56
Welcome to the HP Community Forum.
I am sorry this happened to you.
I sounds like the communication you are receiving claims you are in the possession of property that belongs to someone else -- or did belong to someone other than the person from whom you purchased the item.
You cannot take care of that sort of problem here, on a Community Forum.
You have to contact HP Technical Support.
You appear be the victim of Fraud: You might be either the direct victim of having been duped by purchasing the property in the first place OR you may be the victim of cybercrime -- someone is claiming that you owe them money that you do NOT owe.
You should contact HP to see what HP says about the problem and then decide what to do based on that conversation.
Contact HP – USA - Phone Assistance
HP tech support/ Customer Service Phone Numbers – Some English Speaking Countries
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Internet / Cybercrime Reporting Agencies
USA - Filing a Cybercrime Complaint with the IC3:
USA – Cybercrime Report Center
Europe – Report Cybercrime Online:
Europol Cybercrime Reporting Centre:
NOTE: If your country is not listed at Europol,
Visit INHOPE – the International Organisation of Internet Hotlines.
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Click the Kudos Thumbs-Up to show you appreciate the help.
Although I strive to reflect HP's best practices, I do not work for HP.
Click Accept as Solution when the Answer provides a Fix or Workaround!
Kind Regards,
Dragon-Fur

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