How do I resolve this with InDesign CC?"Unable to launch Adobe InDesign as you may not have sufficient permission to access the preferences folders. Try deleting the perferences folders and then restart Adobe Indesign"

This message pops up when I try to launch InDesign CC.
I tried deleting preferences by pressing CTRL-SHIFT-ALT,
and deleted preferences from there but the same problem still occurs.
I tried uninstalling and reinstalling, but problem still here... can anybody help me
Tech support directed me to Configuration error 16 | CC, CS, but I wasn't able to find "Adobe PCD" folder. So I'm stuck. Please help!

It's a permissions problem on two folders in your user Library on Mac, or in your User Profile on PC.
I believe renaming the InDesign folders in the two locations will cause them to be re-written correctly when you relaunch. For the locations, (which are HIDDEN folders) see Replace Your Preferences
You must show hidden files and folders to see them.

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