How do I revert back to the old operating system?  The new upgrade that came out totally disabled my WiFi and the default backgrounds changed to white instead of bla k.

An upgrade was sent to my Samsung Galaxy S5 phone on 3/27/15 and it ruined my phone.  I no longer have the ability to Wi-Fi.  When I swipe the phone on there is a clicking sound and the scree goes directly to my keypad.  I want the phone to go to my home screen like it did before.  My apps that had a black background now have a white background which is impossible to see outdoors.  I want the black background back for settings, clock, and calculator.  Samsung tech support says this stuff is default with the new upgrade.  How do I revert back to the version I had before without having to put the phone back to factory settings and lose all my pictures, memos and other files I have accumulated over the last year that I have had the phone.  I am desparate.  Please help me.  Send an e-mail to (removed)
>> Edited to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator

You cannot revert back without voiding warranty and we cannot discuss the methods to do so.

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    atoo2 wrote:
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