How do I use archive and install to restore my CD drive?

I have a 2.66 GHz MacPro with current leopard software. My extended warranty just ran out. Before it ran out I began having problems with my CD drive in that some CD's or DVD's will be recognized while others' will not open. After talking extensively to Apple, they told me to do an archive and install with the original installation discs. I've been putting this off (even allowing the warranty to expire) because I'm paranoid that I'm going to lose precious data even though I have a current Time Machine backup.
So my question is do I just do the archive and install and hope for the best? Will I then have to upgrade back to the current version? I remember doing an archive and install a couple of times before to upgrade OS's and a few things didn't work until they were tweaked - lost code numbers, some Adobe products, etc.
Or is there a CD/DVD drive 'package' on the OSX install CD? Could I just reload this? If so can anyone tell me where to look? I would love to do this because everything else is working perfectly and I don't want to mess things up.
Note: I'm sure it's a software thing and not hardware related after consulting with Apple.
Thanks for the help,
Lou

How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

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Have a old macbook 2006 with newer 500 GB seagate Momentus hard drive. I took mac to apple store and they said logic board is bad. Can I purcase another used macbook and install my old seagate hard drive and have saved my information? Thanks for any imput

Have a old macbook 2006 with newer 500 GB seagate Momentus hard drive. I did not backup any docs or pictures. The macbook crashed my fault. I took mac to apple store and they said logic board is bad. Can I purcase another used macbook and install my old seagate hard drive and have saved all my information? Thanks for any imput.

mgott55 wrote:
Can I install my used existing hard drive in a compatible macbook to save everything?
If you need to extract the drive's content you can remove it and install it in a $10 USB enclosure. It will be readable by any recent Mac.

Restoring after archive and install

after using 'archive and install', what is the proper procedure for restoring applications, plugins, etc?
1. manually copy?
2. migration assistant?
3. reinstall using disks/installers?

If they are only in the former system you forgot to to preserve your user settings.
How to Archive & Install:
http://docs.info.apple.com/article.html?artnum=107120

Archive and Install issue(s)

Good Evening,
I have owned my Macbook now for a little over a year and used it primarily for personal use, which would equal maybe an hour or two per day on this Mac. Just last week my Mac shut down for no reason so I turned it back on and thats when the trouble began. When I turned it on the gray screen came up with the apple logo as normal... then the little circle ticker starts going as it "loads" and "thinks" at start up, well it continues to think and then after about 5 minutes or so the computer shuts down and starts again with out me doing anything.
Out of sheer frustration and uncertainity of what to do I took it to Apple. The tech at the Genius bar was very helpful, ran diagnostics, etc. The good news was he could see everything thats on my hard drive so he said my hard drive wasn't completely shot... so he sent me home with instructions on how to do an "Archive and Install" which would grab all of my documents from my hard drive, put them to the side in a folder and then wipe my computer clean and reinstall my OS. I started this procedure and per the tech's notes he said it oculd take 2-3 hours for it to complete which it did. Then as the Archive and Install is down to its last 2 minutes of work I noticed it was "stuck" at the 2 minute mark and I could hear it keep trying to read the cd software. After it being stuck at 2 minutes for about an hour it finally stopped and gave me an error reading as follows:
"Install Failed" "Installer could not install some files in "/Volumes/MacIntosh HD"
"Contact Software Manufacturer for assistance"
It then gave me the option to restart and try again but I didn't b/c I am afraid I have already wiped my computer of all of my pictures and documents.
Can someone PLEASE help me with this? I take such great care of my laptop and for it to only be a year old with an issue like this leaves me very unhappy. The tech at the Genius bar said hard drives can die within 2-3 years which to me is a crock of sh** as I have had my Toshiba for 8 years and never ONCE had an issue like this and its the same hard drive that came with it. The price I paid for my fully loaded 13 inch Unibody MacBook to have this happen a year later is just unacceptable.

Hi beccal18,
I've seen three situations that cause this issue:
1.) The disc is bad and will need to be replaced
2.) The HD is failing the pre-install disk verification
3.) The RAM is failing the pre-installation verification
Regarding the HD comment, regrettably it's one of those unknown variables. I have Dell that is celebrating it's 10th birthday in a few weeks and it's all original (under the hood), even the power supply and it's used everyday. I've had some machines that have had their HDs fail within the first few weeks and I've even had some that are DOA right out of the box. So the Genius and his comment was pretty much spot on.
Also, did you purchase AppleCare to properly protect your investment that you paid a fair amount for? If so, whatever component(s) need to be replaced to ensure properly functionality, Apple will take care of it all.

"archive and install" button can't be clicked, already have Mac OS 10.4

i cannot start up my laptop and i see the apple logo and it doesn't go to my desktop and i would like to do a "archive and install" but the button isn't an option for me even though i have Mac OS 10.4 already installed when i bought it.
should i go through all of the disk utility and repair/verify everything and see if then i can archive and install?
and does anyone know if the archive and install saves iTunes/iPhoto files?
if anyone can help please do!!

How to Perform an Archive and Install
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

Archive and Install from external DVDROM?

My Dvd-rom is broken so I bought an external optical drive. Lately, my software (such as Word and Powerpoint), have not been opening correctly. Apple Support suggested that I do an Archive and Install.
Will I be able to do this from an external optical drive?
Thanks,
Danielle

Yes, as long as the external drive is bootable. Insert the installer DVD into the external drive then restart the computer. After the chime press and hold down the OPTION key until the boot manager screen appears. Select the icon for the external DVD then click on the downward pointing arrow button. The computer should boot from the DVD. Follow these instructions for the Archive and Install:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

I had to do an archive and install...

and I realize that I have to get rid of the previous systems folder but I was just wondering what I should keep from that folder before getting rid of it. Like, if I delete it will all of my music and documents and all that stuff go with it or...
Sorry if this is too vague, let me know if I need to be more specific.

How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

Archive and install - permissions problem?

I've just installed Leopard using archive and install (I previously had 10.4.11) - I did this as I wanted to keep all my old info - bookmarks, itunes library etc.
however - after restarting - I followed the on screen instructions etc and am now on my desktop with Leopard working ok - but none of my stuff is there - no itunes library, no documents, no bookmarks etc - they do exist in the "previous systems" folder - but I thought they would be added automatically - am I missing something - is it to do with the "repair permissions" on disk utility - do I have to run this to get my files etc put onto Leopard - or has something gone wrong and I'm going to have to copy them all over one by one?
thanks for any help and apologies if the question is stupid - its the first time I've updated a system on a mac!

In order for the transfer to occur you must have selected the option to preserve users and network settings. Apparently you did not check that option and will need to move your files manually from the Previous System Folder. This article will help: How to get files from a previous home directory after Archive and Install.

Archive And Install: any way to preserve settings??

Hey there, so as I've been posting on these forums, been having some problems with my computer freezing after I upgraded it to Tiger. Although it certainly wasn't crash-proof beforehand--although I used the program Rember and that suggested that the RAM was okay, that wouldn't necessarily tell me if the RAM was compatible--and I Verified and Repaired permissions for everything beforehand, the incidences have been increasing. It even froze when Software Upgrade was installing the 10.4.11 package! So, someone here suggested that I try again, using Archive And Install.
If you have any suggestions on whether this is a good plan, let me know. I'm certainly ready to try it, but one of the things I liked about the basic upgrade is that it kept all my user settings from the previous OS--my other 3rd party applications, my personal files, my bookmarks, etc. Although I DID clone the previous boot partition to my external drive (using Carbon Copy Cloner), I haven't necessarily even looked at the clone since I reinstalled.
Granted, if I can simply copy and paste all of those files, applications, and import those bookmarks from the old drive, then I'm not as worried. It's not like I upgrade my OS system very often, and just don't know that much about how Archive and Install differs.
So, I want to know EXACTLY what's at risk, what I'd need to back up & reinstall (and if doing so could potentially eliminate any problems that could've incurred from the computer freezing during that Tiger Package upgrade).
Thank you!

How to Perform an Archive and Install
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.
The option to preserve users and network preferences will move your user folder from the previous system to the newly installed system. It will move your network preferences only from the /Library/SystemConfiguration/ folder. It will move your third-party applications. It will NOT move any application support folders located in /Library/Applications Support/ nor any third-party preferences located in the /Library/Preferences/ folder nor any third-party software folders installed in the /Library/ folder.
I would clone your existing system before doing the Archive and Install as a precaution. Repair the hard drive and permissions beforehand and test the clone afterwards to be sure it boots the computer.

Archive and install help snow leopard 1.6.5

I've a macbook pro 2009 mid year model.
and i accidentally deleted this adobe air and after reinstalled..it was corrupted and my friend borrowed my mac...and he installed those cracked photoshops. and i now i want to get them off my computer.
I'm thinking about reinstalling the Mac OS? with a clean fresh one. but i don't want to lose all my iphotos, imovie, calendars, itune, music, movies and the photos in photo booth. is there anyways to keep them? I'm going on a trip really need to get it done in 9 more days.
I've read some forums about Archive and install ? but I've tried youtube for some tutor how to make a Archive and install ? but i couldn't find anything. or websites. please help me up.
my questions is pretty much. how do i make an Archive and install on my macbook, snow leopard 1.6.5 or keep every files, so i can reformat my macbook pro. (planning to update to the 1.6.6 after everything is done like reinstalled mac osx.)
cheers

Snow Leopard no longer has Archive and Install. To keep your user data, clone backup your machine at least twice, and restore only the data you need after an erase and install.
Report your "friend" to http://www.apple.com/legal if you suspect them of having put illegal software on your machine. You don't know what else they might have messed up..

ALWAYS ERRORS WHEN DO ARCHIVE AND INSTALL

This morning after i can't login no more because the software update error , someone tell me to re-install by cd software
I use archive and install
But always error in finish-up
There were errors when installing the software
Please try again
I don't know why and don't know what to do
Can someone help me ?

Boot from the install disc (insert it and hold down C while starting up)
When you get past the language screen, open Disk Utility from the Utilities menu. Click Repair Disk. See if you can do the install after that.
If not, do an Erase and Install and restore your data from your backups.

Archive and install: pb to find my old files

Hi,
I had a bad bug in my os x tiger, so I had to "archive and install" to fix the bug.
When I open my "user" file, I find a file name : "Paul.sparseimage" image file 16Go(Paul was the name of the user I want to find the files), where there is all my files in. The problem is that I can't open it...
Please help me...
Paul

Sounds like before you used Archive and Install
you had File Vault enabled on your user account.
If you remember your former password double click the image file
and it should ask you for a password, when the correct password
is entered it should open up like a disk image.
Roam through it and copy your personal documents to a shared folder or
a new users/current users Documents folder.
I do not know if it is possible to restore everything from the file vault image
and replace what is there right now.
As far a preferences are concerned you may have to re-set the preferences for your personal applications all over again.
If anybody else has other opinions, theory's, idea's, and/or suggestions feel free to post them.

How do I do back to previous system folder after archive and install?

Did an archive and install (retaining my existing user account), only to discover it was unnecessary. (Turns out the problem was hardware-related.)
How do I go back to using my previous system folder?

FloydianSlip wrote:
Huh. Hardly seems to be worth "archiving" if you can't go back to the archive.
The purpose of an *Archive & Install* is to install a fresh, known-good copy of the OS, while preserving in the archive all the files from the previous copy of the installed OS that you might potentially need for some reason. (This is why it is called an Archive & Install.)
However, since any of these archived files might have been damaged in some way since they were installed or created, or in some way conflict with a freshly installed OS, they cannot be considered "known-good" without further testing & should not be reintroduced haphazardly into the "live" system.
The value of this install method should be obvious if you consider that if the OS is sufficiently damaged it will not run the computer, either at all or well enough to recover from whatever damage is done. Without this option, you would have to erase the existing startup disk completely (with the *Erase & Install* method), losing everything created or installed besides what is contained in the OS installer.
The closest equivalents to the kind of archive that you can "go back to" are cloning the entire drive or using the 'restore from Time Machine' option from the installer DVD's Utilities menu, assuming you use Time Machine.

Aftewr Archive and Install of Leopard - how to recover files?

After a long and frustrating day installing Leopard on my MacBook Pro (five months old), I finally have it up and running but don't know how I should recover settings and documents from my archived files. As per Apple's advice, I did the archive and install without preserving settings.
Actually, documents are fairly straightforeward, but what about Entourage data (emails, addresses, etc.)?
Also, will applications like Photoshop, Lightroom, etc. need to be reinstalled?
Please advise.
Thanks very much.
Regards,
Tom

Having left my French in high school, I googled, and then read your description. That is the "Keychains" folder. Keychain Access is the program that manages the keychains, which store all of your passwords.
There are a few places on the Mac you can look for translations. Each app will have embedded in it folders for each localization it supports. The .strings files usually hold the translations. To see inside an app, ctrl-click on the app and choose "Show Package Contents." You'll get a folder Called "Contents." Dig down into that folder and there will be a "Resources" folder. In there, will be the translation folders named with the language.lproj. You can poke around in these folders, but don't change anything or you might break stuff. I used QuickLook (select file and hit spacebar) to view the files, but any text editor will work--just ctrl-click on it and choose "Open with..."
The Finder and the Core Services of the OS are in the /System/Library/ folder. The CoreServices folder has just that, including the Finder and Dock, which are the apps that drive most of what you see. Both of those are just apps, so you can view their contents and see what localizations they have. I searched through them for "Trousseau de clefs" but could not find it. In the /System/Library folder are two other promising folders, "Resources" and "SystemFolderLocalizations." Both have .lproj folders with some translations.
Besides just googling for French localizations on Mac OS X, try reading about Localizations at the Apple Developer Connection.
As where I've learned all of this: Mostly here on these discussions and MacOSXHints and MacFixIt and The X Lab. I've also found info on personal blogs by googling for an issue along with "Mac OS X" or "Tiger" or "Leopard."

How can I add users after archive and install

Hi Gang,
I had a crash on Sunday and had to do an archive and install to get this computer back up and running.
It's a PowerBook G4 and I am running 10.4.
I reinstalled from my OS X 10.4 disc. After the install, the Login screen had none of my families user names. I had to go back to the disc and create a new password for a System Administrator.
I did a software update to OS X 10.11.
I am in now and can see the "Users" folder with everyone in it, but I can't figure out how to move it back into the system.
Please help.
Thanks,
Tom

Hi Gang,
If you go to "Users" in System Preferences, and add the user with the same name, it found the user and asked me if I wanted to import the data.
It worked beautifully.
Thanks,
Tom

How do I use archive and install to restore my CD drive?

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