How do we determine that there is a need of RFK (OR) CKF???

Hi gurus,
can anyone explain me how do we determine that there is a need of RFK (OR) CKF???
Thanks in advance..
S Ram

Are you asking
- How to determine whether to use RKF or CKF? Ie RKF Vs CKF?
or
- How to determine when there is a situation when you have to create one (CKF or RKF, anything)
Answer to both is, the requirement should make the choice obvious. RKF and CKF are for entirely different reason and can't replace each other. So, you will know based on your requirement whether it can be fulfilled by one, or the other.
The same for the second question - if you do not have a basic KF which fulfils what you want to report, you will try to see if an RKF or CKF can fit in.

Similar Messages

Async tcp client and server. How can I determine that the client or the server is no longer available?

Hello. I would like to write async tcp client and server. I wrote this code but a have a problem, when I call the disconnect method on client or stop method on server. I can't identify that the client or the server is no longer connected.
I thought I will get an exception if the client or the server is not available but this is not happening.
private async void Process()
try
while (true)
var data = await this.Receive();
this.NewMessage.SafeInvoke(Encoding.ASCII.GetString(data));
catch (Exception exception)
How can I determine that the client or the server is no longer available?
Server
public class Server
private readonly Dictionary<IPEndPoint, TcpClient> clients = new Dictionary<IPEndPoint, TcpClient>();
private readonly List<CancellationTokenSource> cancellationTokens = new List<CancellationTokenSource>();
private TcpListener tcpListener;
private bool isStarted;
public event Action<string> NewMessage;
public async Task Start(int port)
this.tcpListener = TcpListener.Create(port);
this.tcpListener.Start();
this.isStarted = true;
while (this.isStarted)
var tcpClient = await this.tcpListener.AcceptTcpClientAsync();
var cts = new CancellationTokenSource();
this.cancellationTokens.Add(cts);
await Task.Factory.StartNew(() => this.Process(cts.Token, tcpClient), cts.Token, TaskCreationOptions.LongRunning, TaskScheduler.Default);
public void Stop()
this.isStarted = false;
foreach (var cancellationTokenSource in this.cancellationTokens)
cancellationTokenSource.Cancel();
foreach (var tcpClient in this.clients.Values)
tcpClient.GetStream().Close();
tcpClient.Close();
this.clients.Clear();
public async Task SendMessage(string message, IPEndPoint endPoint)
try
var tcpClient = this.clients[endPoint];
await this.Send(tcpClient.GetStream(), Encoding.ASCII.GetBytes(message));
catch (Exception exception)
private async Task Process(CancellationToken cancellationToken, TcpClient tcpClient)
try
var stream = tcpClient.GetStream();
this.clients.Add((IPEndPoint)tcpClient.Client.RemoteEndPoint, tcpClient);
while (!cancellationToken.IsCancellationRequested)
var data = await this.Receive(stream);
this.NewMessage.SafeInvoke(Encoding.ASCII.GetString(data));
catch (Exception exception)
private async Task Send(NetworkStream stream, byte[] buf)
await stream.WriteAsync(BitConverter.GetBytes(buf.Length), 0, 4);
await stream.WriteAsync(buf, 0, buf.Length);
private async Task<byte[]> Receive(NetworkStream stream)
var lengthBytes = new byte[4];
await stream.ReadAsync(lengthBytes, 0, 4);
var length = BitConverter.ToInt32(lengthBytes, 0);
var buf = new byte[length];
await stream.ReadAsync(buf, 0, buf.Length);
return buf;
Client
public class Client
private TcpClient tcpClient;
private NetworkStream stream;
public event Action<string> NewMessage;
public async void Connect(string host, int port)
try
this.tcpClient = new TcpClient();
await this.tcpClient.ConnectAsync(host, port);
this.stream = this.tcpClient.GetStream();
this.Process();
catch (Exception exception)
public void Disconnect()
try
this.stream.Close();
this.tcpClient.Close();
catch (Exception exception)
public async void SendMessage(string message)
try
await this.Send(Encoding.ASCII.GetBytes(message));
catch (Exception exception)
private async void Process()
try
while (true)
var data = await this.Receive();
this.NewMessage.SafeInvoke(Encoding.ASCII.GetString(data));
catch (Exception exception)
private async Task Send(byte[] buf)
await this.stream.WriteAsync(BitConverter.GetBytes(buf.Length), 0, 4);
await this.stream.WriteAsync(buf, 0, buf.Length);
private async Task<byte[]> Receive()
var lengthBytes = new byte[4];
await this.stream.ReadAsync(lengthBytes, 0, 4);
var length = BitConverter.ToInt32(lengthBytes, 0);
var buf = new byte[length];
await this.stream.ReadAsync(buf, 0, buf.Length);
return buf;

Hi,
Have you debug these two applications? Does it go into the catch exception block when you close the client or the server?
According to my test, it will throw an exception when the client or the server is closed, just log the exception message in the catch block and then you'll get it:
private async void Process()
try
while (true)
var data = await this.Receive();
this.NewMessage.Invoke(Encoding.ASCII.GetString(data));
catch (Exception exception)
Console.WriteLine(exception.Message);
Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
By the way, I don't know what the SafeInvoke method is, it may be an extension method, right? I used Invoke instead to test it.
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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How could it happen that there was a wrong FIRMWARE on the HP side?

Hey,
I've bought a HP LaserJet Pro 200 color MFP M276nw.
I checked for a new firmware
1.
downloaded the latest one: M270_colorMFP_Series_FW_Update-20140718.exe
2.
I started the exe file while working in a WiFi NETWORK
2.1 - chose the printer
2.2 - got a SMILE
2.3 - checked the system info: FAILED: old FIRMWARE 20121026
Printer firmware update failed, nothing happened.
3.
I started the exe file while working in a WiFi NETWORK
3.1 - chose the printer
and after a quarter of the installation I saw an "error 65" displayed on the printer screen
3.2 - but still got a SMILE at the end
3.3 - checked the system info: OLD FIRMWARE 20121026
Printer firmware update FAILED, nothing happened.
4.
I started the next try with USB connection
4.1 - chose the printer
and after a quarter of the installation I saw "BLACK printer screen"
4.2 - but at the end I still got a SMILE from the laptop Software
4.3 - checked the system info: OLD FIRMWARE 20121026
Printer firmware update FAILED, nothing happened.
5.
Meanwhile I had searched the web for "error 65" and found a disussion 2 few weeks ago, where there was metioned that error 65 displayed on the printer screen.
There was mentioned that the downloaded firmware was wrong and that there should have been only one firmware on the website and that the latest was wrong, "20140521" should be the only one.
I started the next try with USB connection and that bigger "20140521" exe file
5.1 - chose the printer
5.2 - then I saw something like "programming" what sounded somehow better
5.3 - the display went again black while the app on the laptop was still running
5.4 - again there was a "programming" screen displayed
5.5 - the display went again black
5.6 - but then the printer rebooted while the app was still running .
5.7 - a few moments later the laptop firmware app was done and the SMILE came back
5.8 - checked the system info: NEW FIRMWARE
AFTER ALL IT TOOK ME MORE THAN 4 HOURS just to update that FIRMWARE.
I still don't know if that firmware is fixing my problem of backing up and restoring Printer Configurations.
I don't like the fact that it seems that I am not able to save the complete configuration or at least each configuration segment like it should be possible for the "eMail Adressbook"
There is much more work to be done inside each network configuration (Networkname, Fileprefix, Format, resolution, ...),. Therefore it would be very useful to have a backup especially if you have to exchange units .
Why isn't this backup feature available for FAX Adresses & Network Buttons?
HOW COULD IT HAPPEN THAT THERE WAS A WRONG FIRMWARE ON THE OFFICIAL HP SIDE?
HOW CAN IT BE THAT EVEN THE SUCCESSFULL FIRMWARE UPDATE PROCESS WAS THE TOTAL OPPOSITE OF something you would call smooth?
There was no message on the PC telling something about what was going on on the HP 200 printer, the programming, black displays, reboot and nothing was synchronized between the firmware app and the printer display.
The TCO of this unit have exploded for this tiny firmware update I had done before on other equipment over 15 years.
I can't believe that the app is state of the art and that the quality assurance is on the right track if there is a wrong firmware on HP's website.
I am really unsatisfied and still hope, that the firmware update will deliver a better success than I had the whole eveing.
WOLF

Hey,
so after 3 month nothing has been cleared.
I got several phone calls from a terribly bad german speaking support center (may be polish orign) agent , therefore I could not understand her easily and she had no technical expertise or skills. I answered all her questions.
Later I got a support eMail in german where she was speaking about an "ELIVIERUNGSTEAM"
That is an in german unknown word probably she meant "EVALUIERUNGSTEAM" which means EVALUATION TEAM.
So I got that answer from that TEAM in late December 2014 and replied after christmas.
I received an eMail that HP received my answer but nothing happened until today.
We have several devices with the same issues and I do not want to hear or read that HP tries to tell me that it is my problem. It is an problem which occured under each browser they asked me to perform the steps - chrome, firefox, ie ...
And it occures on all printers of that series and on all laptops.
HERE IS THE LAST MESSAGE WHICH ANNOUNCED A REPLACEMENT BUT I AM STILL WAITING
HERE IS THAT MESSAGE:
Antwort unserer Elevierung [ ref:_00DG0h8qk._500G0bDLRI:ref ]
Sehr geehrter Herr Bxxxxxxxxxxxxxx,
anbei die Originalantwort unseres Elevierungsteams. Sollten Sie eine deutsche Übersetzung benötigen, so bitten wir um Rückmeldung:
Thank you for the escalation. We are able to save the email as well as fax phone book and restore it. The files saved are in .csv format. As for the firmware on the website, we are looking into it on a priority basis, as a number of product firmware listed are incorrect. We expect the error to be rectified soon, I shall keep you updated. If the customer has tried updating the printer firmware and as a result of it he is having the issue, then please replace the printer for the customer and check for the issue.
With Regards
Ich hoffe Ihnen mit diesen Auskünften weitergeholfen zu haben.
Mit freundlichen Grüßen,
Ihr HP-Laserjet-Support
WHO IS RESPONSIBLE FOR THIS SUPPORT UNIT AND THAT WHOLE TASK ?
I NEED SOLUTIONS CAUSE HERE ARE SEVERAL MACHINES WITH ALL THESE PROBLEMS BECAUSE WE MADE THESE UPDATES OF THE HP FIRMWARE

I am trying to save one picture in different versions- How do I do that- there is nothing that allows me to save as

I am trying to save one picture in different versions- How do I do that- there is nothing that allows me to save as- How do I do that??

http://www.apple.com/aperture/
Regards
TD

How do I determine that my audio sample rate matches my tape?

How do I determine that my audio sample rate of my capture preset matches the sample rate of my tape?

You've really got two issues.
DV records audio and video differently and if the camera is substandard, you will have drift over long captures. Solutions: new, better camera or capture in small (max 10 minutes) chunks.
The other issue is the 32k sample rate, which will exacerbate issue 1. You can duplicate the 48k preset and modify the copy for 32k and work in that until you are ready to deliver. Then copy it into a 48k sequence, render and output.
It's funny, sometimes I get that pop up but everything is fine.

How can I detect that there is an internet connection?

How can I detect that there is an internet connection?
Peter Goossens

How can I detect that there is an internet connection?
Peter Goossens
Peter,
You might want to experiment with this. It's not perfect, but...
Class
Imports System.IO
Imports System.Net
Namespace InternetConnection
Public Class SiteInfo
Private _displayName As String
Private _connectionString As String
Private Sub New(ByVal name As String, _
ByVal connectionString As String)
_displayName = name.Trim
_connectionString = connectionString.Trim
End Sub
''' <summary>
''' Gets the connection string of this instance.
''' </summary>
''' <value></value>
''' <returns></returns>
''' <remarks></remarks>
Public ReadOnly Property ConnectionString() As String
Get
Return _connectionString
End Get
End Property
''' <summary>
''' Gets the display name of this instance.
''' </summary>
''' <value></value>
''' <returns></returns>
''' <remarks></remarks>
Public ReadOnly Property DisplayName() As String
Get
Return _displayName
End Get
End Property
''' <summary>
''' A method which will add a new site to your collection of SiteInfo.
''' </summary>
''' <param name="siList">Your generic List(Of SiteInfo).</param>
''' <param name="displayName">The display name for this new instance
''' of SiteInfo.</param>
''' <param name="connectionString">The connection string for this
''' new instance of SiteInfo.</param>
''' <remarks></remarks>
Public Shared Sub AddNew(ByRef siList As List(Of SiteInfo), _
ByVal displayName As String, _
ByVal connectionString As String)
Try
If siList Is Nothing Then
Throw New NullReferenceException("The collection of SiteInfo cannot be null.")
ElseIf String.IsNullOrEmpty(displayName) OrElse displayName.Trim = "" Then
Throw New ArgumentException("The display name cannot be null or empty.")
ElseIf String.IsNullOrEmpty(connectionString) OrElse connectionString.Trim = "" Then
Throw New ArgumentException("The connection string cannot be null or empty.")
Else
If siList.Count > 0 Then
Dim findDuplicate As IEnumerable(Of SiteInfo) = _
From si As SiteInfo In siList _
Where si.DisplayName.ToLower.Replace(" "c, "") = _
displayName.ToLower.Replace(" "c, "") AndAlso _
si.ConnectionString.ToLower.Replace(" "c, "") = _
connectionString.ToLower.Replace(" "c, "")
If findDuplicate.Count <> 0 Then
Throw New ArgumentException("This is a duplicate entry.")
Else
siList.Add(New SiteInfo(displayName, connectionString))
End If
Else
siList.Add(New SiteInfo(displayName, connectionString))
End If
End If
Catch ex As Exception
Throw
End Try
End Sub
''' <summary>
''' A method which will return a boolean value to indicate internet
''' connection status.
''' </summary>
''' <param name="siList">Your generic List(Of SiteInfo).</param>
''' <param name="displayName">The display name for the instance
''' of SiteInfo to use.</param>
''' <returns></returns>
''' <remarks></remarks>
Public Shared Function InternetIsConnected(ByVal siList As List(Of SiteInfo), _
ByVal displayName As String) As Boolean
Dim retVal As Boolean = False
Try
If siList Is Nothing Then
Throw New NullReferenceException("The collection of SiteInfo cannot be null.")
ElseIf siList.Count = 0 Then
Throw New ArgumentOutOfRangeException("Count", "The collection of SiteInfo cannot be empty.")
ElseIf String.IsNullOrEmpty(displayName) OrElse displayName.Trim = "" Then
Throw New ArgumentException("The display name cannot be null or empty.")
Else
Dim findInstance As IEnumerable(Of SiteInfo) = _
From si As SiteInfo In siList _
Where si.DisplayName.ToLower.Replace(" "c, "") = _
displayName.ToLower.Replace(" "c, "")
If findInstance.Count <> 1 Then
Throw New ArgumentException("This instance is not in the collection of SiteInfo.")
Else
retVal = TestConnection(findInstance.First.ConnectionString)
End If
End If
Catch ex As Exception
Throw
End Try
Return retVal
End Function
Private Shared Function TestConnection(ByVal url As String) As Boolean
Dim retVal As Boolean = False
Try
Dim request As WebRequest = WebRequest.Create(url)
Using response As HttpWebResponse = DirectCast(request.GetResponse, HttpWebResponse)
Using dataStream As Stream = response.GetResponseStream
Using reader As New StreamReader(dataStream)
Dim responseFromServer As String = reader.ReadToEnd()
retVal = True
End Using
End Using
End Using
Catch ex As WebException
retVal = True
Catch ex As Exception
retVal = False
End Try
Return retVal
End Function
End Class
End Namespace
Example Usage
Public Class Form1
Private Sub Form1_Load(ByVal sender As System.Object, _
ByVal e As System.EventArgs) _
Handles MyBase.Load
Dim siList As New List(Of InternetConnection.SiteInfo)
InternetConnection.SiteInfo.AddNew(siList, _
"Test1", _
"http://dev.virtualearth.net/REST/v1/Locations/37221?o=xml")
InternetConnection.SiteInfo.AddNew(siList, _
"Test2", _
"nothing here")
InternetConnection.SiteInfo.AddNew(siList, "Test3", _
"www.google.com")
InternetConnection.SiteInfo.AddNew(siList, "Test4", _
"http://fls-online.com")
' This will return true:
Dim bool1 As Boolean = _
InternetConnection.SiteInfo.InternetIsConnected(siList, _
"Test1")
' This will return false:
Dim bool2 As Boolean = _
InternetConnection.SiteInfo.InternetIsConnected(siList, _
"Test2")
' This will return false:
Dim bool3 As Boolean = _
InternetConnection.SiteInfo.InternetIsConnected(siList, _
"Test3")
' This will return true:
Dim bool4 As Boolean = _
InternetConnection.SiteInfo.InternetIsConnected(siList, _
"Test4")
Stop
End Sub
End Class
Let me know your results please?
Still lost in code, just at a little higher level.

I have an itunes account. However, I need to copy music onto a different iPod than my own. How do I do that? Do I need to create a separate iTunes account for that iPod?

I have an itunes account. However, I need to copy music onto a different iPod than my own. How do I do that? Do I need to create a separate iTunes account for that iPod?

An account means an iTunes Store account which is an online service. Do you mean that, or do you mean a library on a computer?
iOS devices can only be synced to one iTunes library at a time. You can sync that iPod to your account but it will wipe everything currently on it.
iTunes: Syncing media content to iOS devices and iPod - http://support.apple.com/en-us/HT201253 - detailed example: https://discussions.apple.com/message/18860187#18860187
If you use manual syncing, you can sync items from more than one iTunes library to your iPod. (You can sync iPod touch, iPhone, and iPad with only one iTunes library.) When manually managing content, you can add content from multiple libraries to your iPod or iPad. Even when manually managing music, some content may be available from only one library at time. This includes all content on iPhone and video content on iPod and iPad. http://support.apple.com/kb/PH12113 and http://support.apple.com/kb/HT1202
I could post another 2 pages of stuff trying to cover every possible scenario. It would help if you let us know exactly what you want to do. Are you trying to sync just a few songs (like giving them to a friend which is something iTunes is deliberately set up not to do)?

How can I ensure that there is no personal data on my HP Officejet Pro 8500 when I donate it?

I have a HP OfficeJet Pro 8500 series printer (A909) that I want to donate to a local charity. However, I am concerned that there could be personal information stored on it (taxes, financial records, etc). How can I make sure that there is no personal info left before I donate it?

Hope you are doing well and welcome to the hp forums,
If you still need assistance I will do my best to help you
Go to this article and follow this instrucition it should erase all user data from it.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01631212&cc=us&dlc=en&lc=en&product=3752456
If you are not experiencing this issue any longer please let me know it will deeply appreciated.
Hope this helps!
RobertoR
remember↓↓↓
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

How do I know that there are double-byte characters in s String?

Hi!
If I have a String that contain English and Chinese words,
How do I know that the String contain double-byte characters(Chinese words)?
Following is my method and the problem I suffered...
String A = "test(double-byte chinese)test";
byte B[] = A.getBytes();
if(A.length() != B.length)
System.out.print("String contains double-byte words");
else
System.out.print("String does not contain double-byte words");
If the String contains Chinese words,then A.length() will be smaller than B.length...
I run the program on Window NT workstation(Tradtional Chinese version) and it works...
Then I run the same program on Redhat 6.0(English version),
but the result was not the same as running on NT...
because A.length() always equal to B.length...
I guess that's because of Charset of OS...
But I don't know how to set the Charset of Linux...
Does anybody have other solution to my problem?
Any suggestion will be very appreciate!

A String is always in Unicode. You cannot see what kind of character is in the string unless you compare with the Unicode range of charcters. E.g. 3400-4DB5 is CJKUnified Ideographs extension A. Then you at least know that is is not Latin-1 or other.
Klint

My iTunes needs to be updated, but beofre I do that I want to backup my phone numbers, how do I do that?, My iTunes needs to be updated, but beofre I do that I want to backup my phone numbers, how do I do that?

Hi i needto update my itunes, but I dont want to do that before i back up my phone numbers, how do I do that?

The iphone is designed to be synced to your computer regularly. You should have been syncing your contacts to your cpputer regulalrly. Have you failed to do this?
iPhone User Guide (For iOS 4.2 and 4.3 Software)

How do I determine which app. I need to open an attacment

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Based on the type of file you are trying to open.
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How to inform user that there is an attached popup menu....

Hi ,
I have some popup menus on some text items......
Until now , i have inserted a hint which is displayed automatically when the user activates these text items ..... but the hint is dispayed at the bottom... and the user may not see it....
How can i make it more 'visible'....?????
I use Dev10g
Many thanks,
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Use the WHEN-NEW-ITEM-INSTANCE and if the item has a
popup menu change the colorBut then you'll have to change it back again when the user leaves the field, which I don't believe is possible when you have list items (especially in multi-record blocks) because of when the when-new-item-instance trigger fires for these items. Even at the pjc level poplists behave strangely with regards to their focusGained (or whatever it's called) event.

How Do I determine which model ipad I need?

I initially thought buying a baic 16GB Ipad with the 9.7" screen would be simple and inexpensive. But, the more I have looked, the more confused I am. I am so technically challenged that I do not understand the "specs", let alone how to use them. I have a basic nebook that I only use for emails, chatting, shopping and research. And that is because I do not know how to use all the features available. And I love my Kindle 3G Wi-Fi e-reader but it is not color and has the external typing key pad, which has been ideal for me . I do not even know how to text on my cellphone so I had the service removed since I did not use it. And I only use the Kindle for reading but was glad got the 3G Model but their is no additional monthly usage fee.
But, now that I have been looking at the Apple ipads, I do not know if their 3/4G capabiliy service is worth the extra cost, as well as the high monthly serive fees? I am hoping someone can better explain why it cost so much more and just what the benefits will mean to me? Also, there any many benefits and added features but I do not believe I will ever learn t use many of them. And could someone please explain the advantage of "Bluetooth" and just what it means? And what other items or features will cost extra per month to use? Also, are none of the printer compatable? Is there no accessory to allow you to use a wireless printers? This was one of the most disappointing thing I have learned about the tablets. Aso, how is the quality of sound system? Mine on the netbook is very poor and even with the volume on high, it is difficult to get good clear speach. So, I never watch moveis on my computer. And I am afraid it may be the same problem with the iPads? But, maybe with an external speaker or earbuds, it could enhance the sound? If so, at least I could listen to music.
In the beginning I was not concenred which model but now after reading more about the latest Apple, I feel the new easy to read screen is something I need. So, I hope someone can help me select the right model without my buying much more than I will ever need or use. I look foward any assistance you great tech savvy users can provide. I believe it always helps to be an informed buyer. So, trying to do my homework to prevent buyers remorse.
If it is permissable, you may email me with your information and suggestions on just what features I need to look for.

Varjak paw:
I don't think you can purchase the 3/4+ wireless service unless you pay the extra for one that has the capabilities. So, if we are not certain we will need it, it is a tough decision. It it has the capablities, you are not required to purchase a monthly contract. You can just use as needed.
I do not know why this has become such a major decision for me but the more I hear, the more confused I am. The problem is it would be nice to have the special wireles service available if needed but I think it may be more beneficial to me to pay the extra 100.00 and get the 32 GB instead of the 16? But, my granddaughter says I will not need that much.
My initial plan was simply to purchse the 16GB wif-fi and keep it simple. But, after learning the advantages of the Newst model and the improved screen, I thought I should get it since I have vision problems. Another problem is these things are outdated before we can decide which one to get. And some have suggested it will be more diffucult to get parts and have them repaired with an older model. Howeverm from what I have seen with these new electronic items, they are dispoable. Usually, if something does go wrong, it cost more to repair than to replace them.
I am just experienceing this with my Kindle 3G/Wi-Fi. It is only a couple of months out of warranty but it is now freezing up. Also, it is loosing my place, and skipping pages and even paragraphs. It was working perfectly until about a week ago and of course, no one can help. You have to return it for them to check it and let you know what the problem could be and If it can be repaired. This is very disapointing to me since I was just planning to buy the Ipad. And now, I may have to replace the Kindle, which I wanted to keep for just reading. I have so many books on it and they are all in order and organized. So, this has put damper on what to do about the Ipad. If I were sure I would like to read on it as well as I do the Kindle, I would just the the Ipad and not get another Kindle. But, I will need to see what the problem is first. I really enjoy the Kindle and wanted to keep it just for my books. It is so fast and convenient to use. At least for me since I like the typing pad on the outside rather then the touch pad. But, I suppose I will learn how to use the new one? I am just so illierate when it comes to using any electronics. I cannot use a remote control,.:) I only use my computer for email, chatting and surfing since I do not know how to use many of the functions and applications that are available on it. I do not even have text on my cell phone. I have kept my electronic to a minumim. But, I thought I might enjoy the Appple Ipad and could learn to use it online so I would not have to have the computer on all the time? But, I cannot beleive how expensive it is compared to a netbook or laptop when they will do much more than the Tablet. I suppose the Ipad is a luxury for those who can afford all the lasted new technical items available.
I did try a Pandigital Tablet before I bought the Kindle and did not like it at all. So, I returned it and got the Kindle and was so pleased that I could use it so easily. And I did not need the color screen, I just hope the Apple Tablet will be easier to use than the Pandigital or I am afraid, I will be to hard for me to learn to use it and be able to take full advantage of of getting around on the internet, I had a problem with the ohter touch screen scrolling back up before I had finished typing in all the information I needed. And I had to download from Barnes and Nobels and there selection was not nearly as good as the Kindle and they were much higher.
So if anyone is patent enough to read all this and can understand what I need and could provide your expert advice, suggestion and opinions, I would love to hear from you and any or all the issue in which I need help.
Thanks - Sunny in SC

Desperately need to contact a sales person at ADOBE. How do I do that via phone.   Need to uninstall and reinstall Lightroom, even if that means purchasing another program.   Program I have has become corrupt since applying update from Adobe 3.1 to 3.5

BTW - I live in Canada and the 800 # doesn't seem to work.

Keith - Corruption - Happened about 1 year ago. I thought it was fixed. At first didn't know what the problem was. I have updated to 3.6
Problem - opening program really slow, Then it would crash,   Then I had problems opening the Pictures folder in Explorer.
Found a program that let me look at the photo files im Explorer. There were several extremely large files that even explorer would let me open.
In desperation,, I deleted all those photo files.
Problem fixed....so it seemed, even though I didn't know what was causing the corrupt photo files.
After 4 months of no use, I opened LR to create sticks for family memebers that are to be part of a will, legacy and I don't have a lot of time.   Last time it took me 2 weeks to get things right,,,,,and I don't have that much time. And my brain is't what it used to be.
The things I have that can help me are:
The original Download of LR 3.3
A lap top where I can place and reinstall my LR program.
All my photo files are on 2 external drives.
Thank you
Jeri

How can I determine if my iMac is infected with Malware. Internet is very slow at times.

Some time ago I opened a link in an email from a friend and later found out that his email address had been hijacked. The site the link took me to seemed innocuous, but ever since it seems that from time to time that my internet connection is very slow, as if there is not enough band width. Is it possible that my computer is infected with some sort of malware? How can I determine that? If it is infected how can the malware be removed?

Here is the report.
Problem description:
I clicked on a link in a email from a hacked email account and since then my internet connection runs very slow at times. I am concerned that my iMac may be infected with some sort of Malware
EtreCheck version: 2.1.6 (109)
Report generated January 21, 2015 at 12:26:10 PM MST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Technical Specifications)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
12 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 1:8:36
Disk Information: ℹ️
WDC WD5000AAKS-40V2B0 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (398.65 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
PIONEER DVD-RW DVRTS09
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.symantec.kext.SymAPComm (12.7.1f4 - SDK 10.8) [Support]
[loaded] com.symantec.kext.filesecurity (12.7f4 - SDK 10.8) [Support]
[loaded] com.symantec.kext.fw (5.3.1f4 - SDK 10.8) [Support]
[loaded] com.symantec.kext.internetSecurity (5.4f4 - SDK 10.8) [Support]
[loaded] com.symantec.kext.ips (3.9.2f1 - SDK 10.8) [Support]
[loaded] com.symantec.kext.pf (5.7.1f4 - SDK 10.8) [Support]
/System/Library/Extensions
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) [Support]
Launch Agents: ℹ️
[running] com.brother.LOGINserver.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.symantec.errorreporter-periodicagent.plist [Support]
[loaded] com.symantec.nis.application.plist [Support]
[running] com.symantec.uiagent.application.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.fitbit.galileod.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[running] com.sec.faxdb.plist [Support]
[running] com.symantec.deepsight-extractor.plist [Support]
[loaded] com.symantec.errorreporter-periodic.plist [Support]
[loaded] com.symantec.liveupdate.daemon.ondemand.plist [Support]
[loaded] com.symantec.liveupdate.daemon.plist [Support]
[invalid?] com.symantec.MissedTasks.plist [Support]
[not loaded] com.symantec.nav.migrateqtf.plist [Support]
[invalid?] com.symantec.Sched501-1.plist [Support]
[running] com.symantec.sharedsettings.plist [Support]
[running] com.symantec.symdaemon.plist [Support]
[invalid?] com.symantec.symSchedDaemon.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.google.GoogleContactSyncAgent.plist [Support]
User Login Items: ℹ️
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.3.8.1 [Support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.257 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
CouponPrinter-FireFox_v2: Version: Version 1.1.6 [Support]
GarminGpsControl: Version: 2.9.3.0 Release [Support]
NortonInternetSecurityBF: Version: 1.11.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Support]
Safari Extensions: ℹ️
Norton Internet Security [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Norton\nQuickMenu [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 100.60 GB
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 1.00 TB
Total number of backups: 15
Oldest backup: 2013-08-01 22:49:49 +0000
Last backup: 2014-11-06 19:34:10 +0000
Size of backup disk: Adequate
Backup size 1.00 TB > (Disk used 100.60 GB X 3)
Top Processes by CPU: ℹ️
      5% WindowServer
      1% Fitbit Connect Menubar Helper
      0% fontd
      0% AppleSpell
      0% launchservicesd
Top Processes by Memory: ℹ️
580 MB com.apple.dock.extra
322 MB SymDaemon
206 MB Google Chrome
168 MB spindump
155 MB mds_stores
Virtual Memory Information: ℹ️
7.46 GB Free RAM
2.59 GB Active RAM
1.51 GB Inactive RAM
1.05 GB Wired RAM
2.56 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Jan 21, 2015, 11:23:52 AM /Library/Logs/DiagnosticReports/rpcsvchost_2015-01-21-112352_[redacted].cpu_res ource.diag [Details]
Jan 21, 2015, 11:18:14 AM Self test - passed

How do we determine that there is a need of RFK (OR) CKF???

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