How is it possible for Adobe Support to be so bad ?

I mean really ! For a multi billion dollar company, support is worse than Microsoft ! And that speaks heaps !
I had the worst customer experience throughout the day with people that have no grasp over the english language and moreso, no technical skills whatsoever ! None managed to understand my problem or fix my issue. I am aware they are pade minimum indian wage, but since a regular CC subscriber pays a hefty 50 bucks a month, the support is supposed to at least be faking like its helping ! I know how bad support is because I've worked for a software company myself and the people that ended up in support usually went there because they couldn't find anything better at that time. And they generally had really bad technical skills too.
Getting to the point of it all: By means of this ordeal that is Creative Cloud, I've come across a very frustrating bug. A bug that makes Creative Cloud Desktop app think its another PC. basically if I sign into the desktop app and the open Photoshop, PS tells me that it needs to be activated and while doing so, hits me with this beauty
so I go ahead and sign out of Creative Cloud and close Photoshop. Then go ahead and start Photoshop again without signing into the CC desktop app. Lo and behold ! Activation Sucessfull ! Sign back into the desktop app, close Photoshop. Open Photoshop back again. BAM, same screen you just saw up here. I have to mention that my CC is being used in 2 places. At home and at work. At work while i'm writing this the laptop's closed. So the only logical conclusion would be that CC desktop = 1 new pc. Either that or Photoshop is seen as such.
Given the great amount of NO HELP that i got from support I concluded that I will be dropping the sub first chance I get, after getting CS6. I am one of the biggest Adobe fans, and used Photoshop starting with version 6 all the way to CC, and even dreamed about working for Adobe, but I am getting tired of how badly the software is starting to be. And seriously Adobe, hire more competent support personell, that is preferably not indian. I don't have anything against them as a people, but those that work at support are just as bad as the jokes say they are. Disappointed all the way. Wonder if anyone else feels the same or experienced the same bug as I did...

This is a worry!
I'm using the demo of Photoshop while I decide whether to get the whole shebang or Just Photoshop. I have several problems with Photoshop, the worst being a total failure of the Liquify command (I can make my adjustments, but when I go to save/exit I get an error message and lose whatever changes I've made).
I've also had dialogs and dropdowns all going blank, several short freezes, and a couple of other glitches. My one brush with the support call centre happened to be an absolute breeze (Photoshop wouldn’t save any prefs/settings/modifications, so I had to spend half an hour setting the whole thing up from scratch each time I started Photoshop). The Indian guy I got on chat happened to have very good English and solved the settings problem in two minutes (I had to move two files from my Library to the desktop - Done! Prob solved).
Now it appears this was the exception rather than the rule, which is a big worry. I cant afford to lose an hour each day dealing with glitches and certainly don't want no access to the liquify tool I use a lot. If Adobe had any real competiton I'd be on their website now buying their product, but despite attempts there's only one Photoshop. On the other hand my work is illustration so I may take another long look at Corel Painter (for a fraction of the price).
I will never understand people who create faulty products, know they're faulty, and sell them at ridiculous prices regardless simply because there is no alternative. Even less do I understand those who enable this behaviour by buying the product.
Are there not anti-trust laws designed to prevent this very thing? Do I sign up and pay to buy a product I know to be deeply flawed?
I wonder how good the new Painter X3 is?

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