How to automatic complete workflow after 3 weeks ago ?

Hi all,
I have one problem about workflow in SAP.
I have the workflow that have one agent to assigned.
How can I setup workflow to automatic complete if agent don't process task within 3 weeks ?

Hi,
Check whether the background job SWWDHEX is configured and its running for each 3 minutes.
Also if you set the deadline as 3 minutes's, then you have to wait for some more 3 mins. Once the deadline reached the background job will execute the step with in three minutes. Check transaction SWWA. Here you can set the time interval for deadline job SWWDHEX.
Then in the Activity step once the deadline is set, then select the modeled deadline in the action field. So that it will create a new
branch in the wok flow template.
For testing purpose, Just create a send mail step in the new branch and wait for ten minutes. Deadline will be reached and the mail will send to the inbox.
Thanks.

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Please mark as answered, if your problem resolved.

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How to automatic complete workflow after 3 weeks ago ?

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