How to cancel a running search

Hi
Is it possible to cancel a running search? Sometimes a search may take a long time to complete and may be the user would like to cancel the search. When the user uses the quick search I display a popup to prohibit user input based on the documentation here:
[DF Code Corner: How-to show a glasspane and splash screen for long running queries|http://www.google.com/url?sa=t&rct=j&q=displaying+popup+for+long+running+queries&source=web&cd=1&ved=0CFUQFjAA&url=http%3A%2F%2Fwww.oracle.com%2Ftechnetwork%2Fdeveloper-tools%2Fadf%2Flearnmore%2F27-long-running-queries-169166.pdf&ei=48LWT8SAOcmg4gTfj6DGAw&usg=AFQjCNH5T8wNP7MJtaCHf5chVHqy82aq1w]
Now, I am considering to put a cancel button in the popup and cancel the search when the button is clicked. How could I do that if it is possible.
I am using JDev 11.1.1.4 and JHs 11.1.1.3.35
Regards,
Ferez

Ferez,
this is really an ADF issue, not JHeadstart. I think there's not much you can do beyond setting timeout parameters on your view objects ( http://docs.oracle.com/cd/E28389_01/apirefs.1111/e10653/oracle/jbo/ViewObject.html#setQueryTimeOut%28int%29 ), but you might get better answers on the ADF forum.

Similar Messages

How to cancel an running load

Hi Gurus,
I wanted to know how to cancel an running load..is it to change the status into red n deleted it from the cube..??
once i did it like this in my system but after sometime the laod again automatically converted into green n continue its loading..
can anyone tell me on how to cancel an running load...
waiting for reply
Ravi

Hi,
First and foremost let me advice you to be very careful while doing this.
You can start from SM37, find the process WID/PID then go to SM50 or SM51 and kill it. Once its done come back to RSMO and check the request, it should be red but again manually force to red and save by clicking on the total status button in the status tab. This shuld ensure that the process is killed properly.
The next step will be to go to targets that you were loading and remove the red requests from those targets.
Note: For source system loads you may have to check if the request is running in the source system and kill if needed and pull it again.
But for BW datamart delta loads u may have reset the datamarts in case u are going to pull the delta again.
Thanks,
JituK

How to cancel payment run?

Hi,
Is there a way to cancel a complete payment run? I know how to cancel individual payments (and clearing) but how to do it for a run which includes e.g. +1000 payments?
Thanks!
Regards, Aki

HI,
Hi
If you haven't yet run the payment proposal, go to Edit/Parameters/Delete.
If you have run the payment proposal go to Edit/Proposal/Delete.
REGARDS,
SANTHOSH

In forms how to cancel long running process or query in 10g

We have application which is hosted on 10g AS. Some forms has lot of processing to be done and sometimes user wants to cancel the processing in between maybe because he wants to change some value and refire processing.
Based on the search on net 'Esc' key was used in earlier version of forms to function as User requested Cancel operation. How can same be done in 10g. Do we have to do anything in fmrweb.res for this. Is there some setting to be done in forms or in AS for this functionality.
Does this matter on whether JInitiator is used or JPI is used for running the application?
Edited by: suresh_mathew on May 21, 2013 1:36 AM

Hi,
Exit can be used to cancel query mode i.e. in case you go into query mode by Exit you can cancel query mode. Suppose you went into query mode and you have fired query which will take some time to fetch how can I abort it.
In earlier version of form there was 'Cancel' facility wherein if triggered it used to fire an error message 'Ora--01013 user requested cancel of current operation"
With this facility you can abort any query which is executing or any long running process which forms is currently performing.
fmrweb.res would have entry like
27 : 0 : "Esc" : 1001 : "Cancel"
The above entry I picked from OPN
Java Function Numbers And Key Mappings For Forms Deployed Over Web [ID 66534.1]
Unfortunately this is not working for us even if I put this in frmweb.res of 10g AS
Basically I want ability to Abort/Cancel a long running process be it query execution or standard process triggered in the form.
Any advise or help is highly appreciated.
Suresh

How to cancel Payment Run with cheque generated

Hi All,
We have printed wrong Invoices.Payment run is being done and cheques are generated .We would like to do Payment run again by correcting our Invoices.Please advise the steps to resolve it
Thanks in Advance
Regards,
Payal Saxena

Hello,
Please follow the following process:
1. Go to TC: FCH8, cancel the payment (here you have to cancel the payment cheque by cheque)
2. Go to F110>click edit>select Payment>delete output. Again click on edit>select proposal-->delete.
3. Go to TC: FBRA, here you have to reset the data means after reset the clearing docs cleared items will come into open items.
Now, you can check the Vendor open items and run F110 with correct data
Thanks
Para

How to Cancel Long Running Report

Hello
I'm looking for a way to cancel the printing of a long running report programatically? I'm using the CrystalDecisions.CrystalReports.Engine.ReportDocument() class.
Thanks for your help

Hi Syed,
The old viewer was COM based and the new viewer is .NET. CR has the ability if the DB server supports Async communication. Most DB's don't so it wasn't of much use. For those that did the functionality was through custom coding within the Designer only. Async would allow CR to send a stop processing command to the DB server. If the server did not have the ability then CR can only wait for the data to start coming back before stopping the viewer from updating.
In any event I don't believe the Windows Viewer in .NET has the ability but I will suggest it to the Product group to add the ability in some future version.
Thank you
Don

How to cancel long running query by client

Hi,
I have the following problem:
The user calls a service function (business logic) by an application client. Inside the function call an SQL-Query is generated and started on the database (JDBC). Depending on comlexity of the query or search parameter (e.g. search for chemical structures with SYMYX or Accord) the statement is running very long. In this case the user would like to cancle the search by pressing a button in the client application.
Using preparedStatements there is a cancle method. Because the preparedStatement is inside the called business logic function the preparedStatement is not accessible fom the client or other service methods the normal way. If I understand this correct, I have to make all started preparedStatements public inside my service and then try to access the correct statement by an additional service call (other thread). This sounds a bit like a hack.
Has anyone this constellation running or is there an other way?
I would be happy about any hints or suggestions.
Thanks, Antje.

Best to post this in the Java > SQL/JDBC Forum

Cancel a running job

Hi,
How to cancel a running job programatically. Any function modules available for this. I don't want to delete the job, but have to cancel it.
Thanks in advance,
Vishnu Priya

Hi,
You can use SM37 and SM50 for this purpose
SM50 - Select corresponding your PID - Process Menu -Cancel without core
Regards,
Satyendra

HT201285 How do I start / run spotlight search to search for something???? :D

that's the question: How do I start / run spotlight search to search for something????
Thanks!

I think I figured it out: screen doesn't say "Spotlight", it's just the keyboard when you swipe left to right on home screen . . . . .
oh well, I have other talents: tap dancing.
If you have more info or cool suggestions, please reply and thankyou. What I'm trying to find is a deleted message and its attached photo . . . . . quasi urgent.
ThanksThanksThanks!

How to cancel a print job on the hp officejet 8600 pro running xp

How do cancel a print or copy job on the Officejet 8600 Pro Premium? There is no "cancel" button on the control panel. Do I have to go through the software? Time consuming -
Thanks!
This question was solved.
View Solution.

scarlattid3,
The cancel button should be located in the bottom right corner of the screen. The only thing is it's not going to show up until you start the print job or copy and then it should appear for you.
Let us know if you are able to find this.
If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

How can I implentate a search bar in TableViewController iOS

How can I implentate a search bar in my TableViewController? Code:
// ViewController.m
// Movie List
// Created by Damian on 20/02/15.
// Copyright (c) 2015 Tika Software. All rights reserved.
#import "ViewController.h"
@interface ViewController ()
These outlets to the buttons use a `strong` reference instead of `weak` because we want
to keep the buttons around even if they're not inside a view.
@property (nonatomic, strong) IBOutlet UIBarButtonItem *editButton;
@property (nonatomic, strong) IBOutlet UIBarButtonItem *cancelButton;
@property (nonatomic, strong) IBOutlet UIBarButtonItem *deleteButton;
@property (nonatomic, strong) IBOutlet UIBarButtonItem *addButton;
// A simple array of strings for the data model.
@property (nonatomic, strong) NSMutableArray *dataArray;
@end
#pragma mark -
@implementation ViewController
- (void)viewDidLoad
    [super viewDidLoad];
     This option is also selected in the storyboard. Usually it is better to configure a table view in a xib/storyboard, but we're redundantly configuring this in code to demonstrate how to do that.
    self.tableView.allowsMultipleSelectionDuringEditing = YES;
    // populate the data array with some example objects
    self.dataArray = [NSMutableArray new];
    NSString *itemFormatString = NSLocalizedString(@"Movie %d", @"Format string for item");
    for (unsigned int itemNumber = 1; itemNumber <= 0; itemNumber++)
        NSString *itemName = [NSString stringWithFormat:itemFormatString, itemNumber];
        [self.dataArray addObject:itemName];
    // make our view consistent
    [self updateButtonsToMatchTableState];
#pragma mark - UITableViewDelegate
- (NSInteger)tableView:(UITableView *)tableView numberOfRowsInSection:(NSInteger)section
    return self.dataArray.count;
- (void)tableView:(UITableView *)tableView didDeselectRowAtIndexPath:(NSIndexPath *)indexPath
    // Update the delete button's title based on how many items are selected.
    [self updateDeleteButtonTitle];
- (void)tableView:(UITableView *)tableView didSelectRowAtIndexPath:(NSIndexPath *)indexPath
    // Update the delete button's title based on how many items are selected.
    [self updateButtonsToMatchTableState];
- (UITableViewCell *)tableView:(UITableView *)tableView cellForRowAtIndexPath:(NSIndexPath *)indexPath
    // Configure a cell to show the corresponding string from the array.
    static NSString *kCellID = @"cellID";
    UITableViewCell *cell = [tableView dequeueReusableCellWithIdentifier:kCellID];
    cell.textLabel.text = [self.dataArray objectAtIndex:indexPath.row];
    return cell;
#pragma mark - Action methods
- (IBAction)editAction:(id)sender
    [self.tableView setEditing:YES animated:YES];
    [self updateButtonsToMatchTableState];
- (IBAction)cancelAction:(id)sender
    [self.tableView setEditing:NO animated:YES];
    [self updateButtonsToMatchTableState];
- (void)actionSheet:(UIActionSheet *)actionSheet clickedButtonAtIndex:(NSInteger)buttonIndex
    // The user tapped one of the OK/Cancel buttons.
    if (buttonIndex == 0)
        // Delete what the user selected.
        NSArray *selectedRows = [self.tableView indexPathsForSelectedRows];
        BOOL deleteSpecificRows = selectedRows.count > 0;
        if (deleteSpecificRows)
            // Build an NSIndexSet of all the objects to delete, so they can all be removed at once.
            NSMutableIndexSet *indicesOfItemsToDelete = [NSMutableIndexSet new];
            for (NSIndexPath *selectionIndex in selectedRows)
                [indicesOfItemsToDelete addIndex:selectionIndex.row];
            // Delete the objects from our data model.
            [self.dataArray removeObjectsAtIndexes:indicesOfItemsToDelete];
            // Tell the tableView that we deleted the objects
            [self.tableView deleteRowsAtIndexPaths:selectedRows withRowAnimation:UITableViewRowAnimationAutomatic];
        else
            // Delete everything, delete the objects from our data model.
            [self.dataArray removeAllObjects];
            // Tell the tableView that we deleted the objects.
            // Because we are deleting all the rows, just reload the current table section
            [self.tableView reloadSections:[NSIndexSet indexSetWithIndex:0] withRowAnimation:UITableViewRowAnimationAutomatic];
        // Exit editing mode after the deletion.
        [self.tableView setEditing:NO animated:YES];
        [self updateButtonsToMatchTableState];
- (IBAction)deleteAction:(id)sender
    // Open a dialog with just an OK button.
    NSString *actionTitle;
    if (([[self.tableView indexPathsForSelectedRows] count] == 1)) {
        actionTitle = NSLocalizedString(@"Are you sure you want to remove this movie?", @"");
    else
        actionTitle = NSLocalizedString(@"Are you sure you want to remove these movies?", @"");
    NSString *cancelTitle = NSLocalizedString(@"Cancel", @"Cancel title for item removal action");
    NSString *okTitle = NSLocalizedString(@"OK", @"OK title for item removal action");
    UIActionSheet *actionSheet = [[UIActionSheet alloc] initWithTitle:actionTitle
                                                             delegate:self
                                                    cancelButtonTitle:cancelTitle
                                               destructiveButtonTitle:okTitle
                                                    otherButtonTitles:nil];
    actionSheet.actionSheetStyle = UIActionSheetStyleDefault;
    // Show from our table view (pops up in the middle of the table).
    [actionSheet showInView:self.view];
- (IBAction)addAction:(id)sender
    [self.dataArray addObject:@"New Movie"];
    // Tell the tableView about the item that was added.
    NSIndexPath *indexPathOfNewItem = [NSIndexPath indexPathForRowself.dataArray.count - 1) inSection:0];
    [self.tableView insertRowsAtIndexPaths:@[indexPathOfNewItem]
                          withRowAnimation:UITableViewRowAnimationAutomatic];
    // Tell the tableView we have finished adding or removing items.
    [self.tableView endUpdates];
    // Scroll the tableView so the new item is visible
    [self.tableView scrollToRowAtIndexPath:indexPathOfNewItem
                          atScrollPosition:UITableViewScrollPositionBottom
                                  animated:YES];
    // Update the buttons if we need to.
    [self updateButtonsToMatchTableState];
#pragma mark - Updating button state
- (void)updateButtonsToMatchTableState
    if (self.tableView.editing)
        // Show the option to cancel the edit.
        self.navigationItem.rightBarButtonItem = self.cancelButton;
        [self updateDeleteButtonTitle];
        // Show the delete button.
        self.navigationItem.leftBarButtonItem = self.deleteButton;
    else
        // Not in editing mode.
        self.navigationItem.leftBarButtonItem = self.addButton;
        // Show the edit button, but disable the edit button if there's nothing to edit.
        if (self.dataArray.count > 0)
            self.editButton.enabled = YES;
        else
            self.editButton.enabled = NO;
        self.navigationItem.rightBarButtonItem = self.editButton;
- (void)updateDeleteButtonTitle
    // Update the delete button's title, based on how many items are selected
    NSArray *selectedRows = [self.tableView indexPathsForSelectedRows];
    BOOL allItemsAreSelected = selectedRows.count == self.dataArray.count;
    BOOL noItemsAreSelected = selectedRows.count == 0;
    if (allItemsAreSelected || noItemsAreSelected)
        self.deleteButton.title = NSLocalizedString(@"Delete All", @"");
    else
        NSString *titleFormatString =
        NSLocalizedString(@"Delete (%d)", @"Title for delete button with placeholder for number");
        self.deleteButton.title = [NSString stringWithFormat:titleFormatString, selectedRows.count];
@end

Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: Command+Shift+F).
*https://support.mozilla.org/kb/how-to-use-full-screen
Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible.
*Firefox menu button > Options
*View > Toolbars (press F10 to display the menu bar)
*Right-click empty toolbar area
Use Toolbar Layout (Customize) to open the Customize window and set which toolbar items to display.
*check that "Bookmarks Toolbar items" is on the Bookmarks Toolbar
*if "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the toolbar palette into the Customize window to the Bookmarks Toolbar
*if missing items are in the toolbar palette then drag them back from the Customize window on the toolbar
*if you do not see an item on a toolbar and in the toolbar palette then click the "Restore Default Set" button to restore the default toolbar setup
*https://support.mozilla.org/kb/How+to+customize+the+toolbar
*https://support.mozilla.org/kb/Back+and+forward+or+other+toolbar+items+are+missing

How can I install a search bar

How do I install a search bar or engine. I don't have a Google search bar

Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: Command+Shift+F).
*https://support.mozilla.org/kb/how-to-use-full-screen
Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible.
*Firefox menu button > Options
*View > Toolbars (press F10 to display the menu bar)
*Right-click empty toolbar area
Use Toolbar Layout (Customize) to open the Customize window and set which toolbar items to display.
*check that "Bookmarks Toolbar items" is on the Bookmarks Toolbar
*if "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the toolbar palette into the Customize window to the Bookmarks Toolbar
*if missing items are in the toolbar palette then drag them back from the Customize window on the toolbar
*if you do not see an item on a toolbar and in the toolbar palette then click the "Restore Default Set" button to restore the default toolbar setup
*https://support.mozilla.org/kb/How+to+customize+the+toolbar
*https://support.mozilla.org/kb/Back+and+forward+or+other+toolbar+items+are+missing

Error message when I run searches on my website (PHP/MySQL help)

Hey guys, can someone tell me why this is happening in my PHP? I run a search on my website and get this error message ye sI filled the hostname, username and password)
Results for
PHP Error Message
Warning: mysql_num_rows(): supplied argument is not a valid MySQL result resource in /home/a8295382/public_html/Search Results.php on line 233
Couldn't execute query
Here is my PHP code:
<?php
$hostname_logon = "host" ;
$database_logon = "hostname" ;
$username_logon = username" ;
$password_logon = "password" ;
//open database connection
$connections = mysql_connect($hostname_logon, $username_logon, $password_logon) or die ( "Unabale to connect to the database" );
//select database
mysql_select_db($database_logon) or die ( "Unable to select database!" );
//specify how many results to display per page
$limit = 15;
//get the search variable from URL
$var = mysql_real_escape_string(@$_REQUEST['q']);
//get pagination
$s = mysql_real_escape_string($_REQUEST['s']);
//set keyword character limit
if(strlen($var) < 3){
    $resultmsg = "<p>Search Error</p><p>Keywords with less then three characters are omitted...</p>" ;
//trim whitespace from the stored variable
$trimmed = trim($var);
$trimmed1 = trim($var);
//separate key-phrases into keywords
$trimmed_array = explode(" ",$trimmed);
$trimmed_array1 = explode(" ",$trimmed1);
// check for an empty string and display a message.
if ($trimmed == "") {
    $resultmsg = "<p>Search Error</p><p>Please enter a search...</p>" ;
// check for a search parameter
if (!isset($var)){
    $resultmsg = "<p>Search Error</p><p>We don't seem to have a search parameter! </p>" ;
// Build SQL Query for each keyword entered
foreach ($trimmed_array as $trimm){
// EDIT HERE and specify your table and field names for the SQL query
// MySQL "MATCH" is used for full-text searching. Please visit mysql for details.
$query = "SELECT * , MATCH (field1, field2) AGAINST ('".$trimm."') AS score FROM table_name WHERE MATCH (field1, field2) AGAINST ('+".$trimm."') ORDER BY score DESC";
// Execute the query to get number of rows that contain search kewords
$numresults=mysql_query ($query);
$row_num_links_main =mysql_num_rows ($numresults);
//If MATCH query doesn't return any results due to how it works do a search using LIKE
if($row_num_links_main < 1){
    $query = "SELECT * FROM table_name WHERE field1 LIKE '%$trimm%' OR field2 LIKE '%$trimm%' ORDER BY field3 DESC";
    $numresults=mysql_query ($query);
    $row_num_links_main1 =mysql_num_rows ($numresults);
// next determine if 's' has been passed to script, if not use 0.
// 's' is a variable that gets set as we navigate the search result pages.
if (empty($s)) {
     $s=0;
// now let's get results.
$query .= " LIMIT $s,$limit" ;
$numresults = mysql_query ($query) or die ( "Couldn't execute query" );
$row= mysql_fetch_array ($numresults);
//store record id of every item that contains the keyword in the array we need to do this to avoid display of duplicate search result.
do{
      $adid_array[] = $row[ 'field_id' ];
}while( $row= mysql_fetch_array($numresults));
} //end foreach
//Display a message if no results found
if($row_num_links_main == 0 && $row_num_links_main1 == 0){
    $resultmsg = "<p>Search results for: ". $trimmed."</p><p>Sorry, your search returned zero results</p>" ;
//delete duplicate record id's from the array. To do this we will use array_unique function
$tmparr = array_unique($adid_array);
$i=0;
foreach ($tmparr as $v) {
   $newarr[$i] = $v;
   $i++;
//total result
$row_num_links_main = $row_num_links_main + $row_num_links_main1;
// now you can display the results returned. But first we will display the search form on the top of the page
echo '<form action="search.php" method="get">
        <div>
        <input name="q" type="text" value="'.$q.'">
        <input name="search" type="submit" value="Search">
        </div>
</form>';
// display an error or, what the person searched
if( isset ($resultmsg)){
    echo $resultmsg;
}else{
    echo "<p>Search results for: <strong>" . $var."</strong></p>";
    foreach($newarr as $value){
    // EDIT HERE and specify your table and field unique ID for the SQL query
    $query_value = "SELECT * FROM newsight_articles WHERE field_id = '".$value."'";
    $num_value=mysql_query ($query_value);
    $row_linkcat= mysql_fetch_array ($num_value);
    $row_num_links= mysql_num_rows ($num_value);
    //create summary of the long text. For example if the field2 is your full text grab only first 130 characters of it for the result
    $introcontent = strip_tags($row_linkcat[ 'field2']);
    $introcontent = substr($introcontent, 0, 130)."...";
    //now let's make the keywods bold. To do that we will use preg_replace function.
    //Replace field
      $title = preg_replace ( "'($var)'si" , "<strong>\\1</strong>" , $row_linkcat[ 'field1' ] );
      $desc = preg_replace ( "'($var)'si" , "<strong>\\1</strong>" , $introcontent);
      $link = preg_replace ( "'($var)'si" , "<strong>\\1</strong>" , $row_linkcat[ 'field3' ] );
        foreach($trimmed_array as $trimm){
            if($trimm != 'b' ){
                $title = preg_replace( "'($trimm)'si" , "<strong>\\1</strong>" , $title);
                $desc = preg_replace( "'($trimm)'si" , "<strong>\\1</strong>" , $desc);
                $link = preg_replace( "'($trimm)'si" , "<strong>\\1</strong>" , $link);
             }//end highlight
        }//end foreach $trimmed_array
        //format and display search results
            echo '<div class="search-result">';
                echo '<div class="search-title">'.$title.'</div>';
                echo '<div class="search-text">';
                    echo $desc;
                echo '</div>';
                echo '<div class="search-link">';
                echo $link;
                echo '</div>';
            echo '</div>';
    } //end foreach $newarr
    if($row_num_links_main > $limit){
    // next we need to do the links to other search result pages
        if ($s >=1) { // do not display previous link if 's' is '0'
            $prevs=($s-$limit);
            echo '<div class="search_previous"><a href="'.$PHP_SELF.'?s='.$prevs.'&q='.$var.'">Previous</a>
            </div>';
    // check to see if last page
        $slimit =$s+$limit;
        if (!($slimit >= $row_num_links_main) && $row_num_links_main!=1) {
            // not last page so display next link
            $n=$s+$limit;
            echo '<div class="search_next"><a href="'.$PHP_SELF.'?s='.$n.'&q='.$var.'">Next</a>
            </div>';
    }//end if $row_num_links_main > $limit
}//end if search result
?>
Anyone got any ideas as to why this is happening?
Also, I have not created any tables in my database... is this why it doesn't display any search results from my website?

Sorry, but it doesn't help JTANNA.
What is your definition of "more efficiently"? If it's limitation of search results, branded search, and limitation of styling your results then google search is more efficient. Real developers rely on their own developments. For example: how can google search display results from a password-protected site? They can't.
best,
Shocker

How to stop the running infospoke

Hi Experts,
there is a infospoke is still running so long time, it's incorrect, i'll cancel it as kick off the dependenies, i have no idea to how to stop the running infospoke. Anybody could tell me how to do it. thanks in advance.

hi denny,
Go to SM37 , find the job , stop the process
or
To stop the job find the job with the help of the request name ( TC - SM37 ),then in the job Details find the PID .
find the process in the process Overview (SM50 / SM51 ).
Set the restart to NO and Cancel the process without core
u can also see these threads that are already posted:
stopping v3 run job LIS-BW-VB_APPLICATION_02_010
how to cancel or change the background job which is scheduled
In SM37, for the job , click on Step button. Then from the menu Goto > variant. You can see the process chain name here.
sure it helps
Thanks
Varun CN

How to cancel a service request?

I had been running the Ipod in the car and noticed it had gone into the red. I turned it off and it went off normally. When I got home I hooked it to the computer to charge and it froze up completely, no response to anything, hold button, click wheel, weirdest yet, the backlight stayed on permanantly. And the computer did not recognize that it was even connected in Itunes or as a drive.
So I freaked out a bit and after an hour or so while( after trying what I could which was basically holding controls down and flipping the hold button off and on ) I gave up and put in a service request, and went to bed.
The next day, I noticed that the Ipod was dark ( which I expected since the battery was almost gone and the backlite was stuck on ). But just for fun I press the clickwheel on and lo and behold, it came back on as normal. I hooked it up to the computer as usual and it was visible to Itunes and the computer as it should have before. So I went through the reset process just in case and relaoded my music.
So I guess there should be a 6th "R" Let it sit over night and see if it still screwed up the next day
Now I'm stuck trying to figure out how to cancel a service after already receiving the return box Which was very fast by the way. Like, 2 days. Anyway, I looked all over the support site and could not find anything that looked like what I needed.
Does anyone have any idea what I need to do to cancel the service request?
Mike
Dell Dimension 8400 Windows XP Pro
Dell Dimension 8400 Windows XP Pro

Call apple...
Apple Phone Numbers
btabz

How to cancel a running search

Similar Messages

Maybe you are looking for