How to "Capture Multiple Levels" of a SharePoint 2010 site

Hello! I have an end user I'm trying to support who is trying to update her SharePoint site so she can print the .pdf format. Whenever she tries to "Get Entire Site she gets an authorization failure and it says Error: Nothing Done. We have migrated the site content over from the old intranet page into a SharePoint 2010 site. However, user informed me that she needs to have the ability to print the entire site content and she had been doing this using Adobe Acrobat X Pro. How do I correct the authorization failure message? I'm a SharePoint administrator so please let me know what I need to do on the back end to get this to work. Thanks!

I have seen the same error a number of times. I found that certain domains would not work and give me the error msg. and not allow me to capture a website into PDF format.
http://www.wisconsindot.gov/projects/index.htm generates the 'Authorization Failure' error msg. and will not create a PDF file.
http://www.dot.wi.gov/projects/index.htm and http://www.dot.state.wi.us/projects/index.htm both work fine and create a PDF file as intended.
Do you have an alternative domain you can use for the URL? If so, try that and let me know if it works.
Gregory A. Simonis | DTSD Publications Editor/DTSD Extranet Web Administrator | WisDOT SW Region - Madison, WI

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Please remember to mark the replies as answers if they help and unmark them if they provide no help

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Hemendra:Yesterday is just a memory,Tomorrow we may never see<br/> Please remember to mark the replies as answers if they help and unmark them if they provide no help

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Since these seem to happen at very specific times, I would run a NetMon trace at that window to capture what is going back and forth (or perhaps the timer service is just unable to reach the SQL server).
Trevor Seward, MCC
Follow or contact me at...
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This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

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