How to change my security questions? Trying to make my first purchase on iTunes but need to answer these before it will let me purchase. I have forgotten these as it was so long ago. Can someone help me please?
Can someone help me with changing the security questions in order to make my first purchase with iTunes? I have forgotten the original ones and I'm baffled.
normafromclydebank
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(121522)
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HT5312 Can you please tell me how to CHANGE my security questions since I forgot them
Can someone please tell me how to CHANGE my security questions.
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
Account Security.
3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID -
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Click here and follow the instructions to change the iTunes Store country.
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Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
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Test while in safe mode. Same problem?
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How to change you security questions if you have forggot them ?
How to change you security questions if you have forggot them ?
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you go to the general iTunes forums where this question has been asked and answered dozens of times. You can also just look at the right under "more like this".
Regards. -
HT201303 How to change my security question?
How to change my security question? I forgot the answer
Welcome to the Apple Community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices) -
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I don't know how to change my security questions
I forgot my answers for my security questions. How do I change them?????
Read this about how to change the security questions: http://support.apple.com/kb/HT5312
If you can't use these procedures you will have to contact Apple. See http://support.apple.com/kb/HT5699 -
I need to know how to change my security questions cause I have forgotten them and would like to buy an app but cannot cause I need to answer the questions
The page that you’ve posted from has instructions for how to reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should let you reset them.
If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use
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