HT5312 I need to know how to change my security questions cause I have forgotten them and would like to buy an app but cannot cause I need to answer the questions
I need to know how to change my security questions cause I have forgotten them and would like to buy an app but cannot cause I need to answer the questions
The page that you’ve posted from has instructions for how to reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should let you reset them.
If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use
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I have got a new iPhone, and some itunes gift cards. but I try to buy some music via iphone and it ask for security questions. I have forgot both and would like to resey them. Is there a way to do this? Or can I just make a new account and transfer the money on the new account from the old?
Hello J3nyf3r,
Thank you for using Apple Support Communities.
For more information, take a look at:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
If you decide not to provide a rescue email address, you can't reset your security questions and answers yourself later in the event you can't remember the answers to your questions. You'll need to contact iTunes Store supportto have your questions and answers reset.
Have a nice day,
Mario -
I need to know how to change the identity (email address) used for the iTunes store as I no longer use that email.
Settings > iTunes & App store.
Tap AppleID, sign out then sign back in.
The Apple ID is right everywhere else. I've synced the phone. I've reset it in Settings on the phone. I've changed it at Apple.
When you write, "I've changed it at Apple, this means you updated yoru old AppleID or you ceated a new AppleID? -
I need to reset my security questions but I can't unless I answer the questions but I don't know the answers is there any other way?
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
ust purchase an iphone 4s and need to know how could i transfer all files including (contacts, pictures, music, notes and ect.... from sd card or any external card to iphone 4s, please advise thx.
You need to put all of your info on your computer and then sync it to iphone.
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Need to know how to reset my security questions.
Need to know how to reset my security questions.Can anyone help plz.
1. See my User Tip for some help: Some Solutions for Resetting
Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for
support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
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