How to change myself to account manager from account member?
Hi,
I've been to the Verizion store where me and my dad activated our cellphones to change my role to account manager(since me and my dad's phones were activated by my uncle-in-law, which means my phone lines are his sub-account or something).
we went there since i'm moving to Louisiana and just wanted to change the billing address, so we talked to the employee at there and she simply put me as an account manager or something, but when i checked my verizon today, i'm still an account member.
Can anybody tell me what i have to be an account manager? or just wanna know how to change the billing address..
hope you guys can help me out.
thanks!
Hey Mrpark121,
Being an account manager is extremely convenient. It allows you to view the bill and make account changes without the account owner present. It also means you are doing something right, because the account owner has placed that trust in you to make those changes.
If you are listed on the account as an account manager you can call in and have the ability to discuss the account in complete detail and make changes. The only changes you cannot make are adding or removing an account manager as well as add, change or delete the billing system password.
You would have to be given that same access online. Right now you are an account member so the information you are allowed to see is limited. For steps on how to make you an account manage through My Verizon, visit http://vz.to/ZIaxkY.
Then when you're ready to change the billing address please visit, http://vz.to/WH2nm8.
Let us know if you need additional assistance.
NickB_VZW
VZWSupport
Follow us on Twitter @VZWSupport
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