How to check for outstanding service instance creation requests

Greetings,
In preparation to upgrade my OEM Cloud Control from 12.1.0.1 to 12.1.0.3 I am reading the OEM Cloud Control Upgrade Guide. Step 2b in Chapter 3 (Getting Started) says to check for outstanding database service instance creation requests as follows: In Cloud Control from the Enterprise menu, select Infrastructure Cloud. I do not see an Infrastructure Cloud option under the Enterprise dropdown. I don't understand why not. If anyone can shed some light on this I would appreciate it.
Thank you.
Bill Wagman

Step 2b applies to sites with DBaaS (database as a service) feature enabled. If you have not set up DBaaS, it is not necessary to check on database requests referred to in the step.
Doc on DBaaS:
http://docs.oracle.com/cd/E24628_01/doc.121/e28814/cloud_db_using.htm#CHDFDDBC
By the way, it is recommended that you check out the following notes on upgrade:
  1568143.1 - EM 12c R3: Checklist for Upgrading Enterprise Manager Cloud Control from Version 12.1.0.x to 12.1.0.3
  1569883.1 - EM 12c R3: Checklist for Upgrading Management Agents Version 12.1.0.x to 12.1.0.3

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      rac-2         1.96GB (2050416.0KB)      1.5GB (1572864.0KB)       passed   
      rac-1         1.96GB (2058984.0KB)      1.5GB (1572864.0KB)       passed   
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      Node Name     Available                 Required                  Comment  
      rac-2         1.7GB (1780600.0KB)       50MB (51200.0KB)          passed   
      rac-1         1.56GB (1636896.0KB)      50MB (51200.0KB)          passed   
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      Node Name     Available                 Required                  Comment  
      rac-2         4GB (4194296.0KB)         2.93GB (3075624.0KB)      passed   
      rac-1         4GB (4192956.0KB)         2.95GB (3088476.0KB)      passed   
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      rac-2         exists                    passed                 
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      Node Name     Status                    Comment                
      rac-2         exists                    passed                 
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      Node Name     Configured                Required                  Comment  
      rac-2         32000                     32000                     passed   
      rac-1         32000                     32000                     passed   
    Result: Kernel parameter check passed for "semmns"
    Check: Kernel parameter for "semopm"
      Node Name     Configured                Required                  Comment  
      rac-2         100                       100                       passed   
      rac-1         100                       100                       passed   
    Result: Kernel parameter check passed for "semopm"
    Check: Kernel parameter for "semmni"
      Node Name     Configured                Required                  Comment  
      rac-2         142                       128                       passed   
      rac-1         142                       128                       passed   
    Result: Kernel parameter check passed for "semmni"
    Check: Kernel parameter for "shmmax"
      Node Name     Configured                Required                  Comment  
      rac-2         1049812992                536870912                 passed   
      rac-1         4398046511104             536870912                 passed   
    Result: Kernel parameter check passed for "shmmax"
    Check: Kernel parameter for "shmmni"
      Node Name     Configured                Required                  Comment  
      rac-2         4096                      4096                      passed   
      rac-1         4096                      4096                      passed   
    Result: Kernel parameter check passed for "shmmni"
    Check: Kernel parameter for "shmall"
      Node Name     Configured                Required                  Comment  
      rac-2         3279547                   2097152                   passed   
      rac-1         1073741824                2097152                   passed   
    Result: Kernel parameter check passed for "shmall"
    Check: Kernel parameter for "file-max"
      Node Name     Configured                Required                  Comment  
      rac-2         6815744                   6815744                   passed   
      rac-1         6815744                   6815744                   passed   
    Result: Kernel parameter check passed for "file-max"
    Check: Kernel parameter for "ip_local_port_range"
      Node Name     Configured                Required                  Comment  
      rac-2         between 9000 & 65500      between 9000 & 65500      passed   
      rac-1         between 9000 & 65500      between 9000 & 65500      passed   
    Result: Kernel parameter check passed for "ip_local_port_range"
    Check: Kernel parameter for "rmem_default"
      Node Name     Configured                Required                  Comment  
      rac-2         262144                    262144                    passed   
      rac-1         4194304                   262144                    passed   
    Result: Kernel parameter check passed for "rmem_default"
    Check: Kernel parameter for "rmem_max"
      Node Name     Configured                Required                  Comment  
      rac-2         4194304                   4194304                   passed   
      rac-1         4194304                   4194304                   passed   
    Result: Kernel parameter check passed for "rmem_max"
    Check: Kernel parameter for "wmem_default"
      Node Name     Configured                Required                  Comment  
      rac-2         262144                    262144                    passed   
      rac-1         262144                    262144                    passed   
    Result: Kernel parameter check passed for "wmem_default"
    Check: Kernel parameter for "wmem_max"
      Node Name     Configured                Required                  Comment  
      rac-2         1048576                   1048576                   passed   
      rac-1         1048576                   1048576                   passed   
    Result: Kernel parameter check passed for "wmem_max"
    Check: Kernel parameter for "aio-max-nr"
      Node Name     Configured                Required                  Comment  
      rac-2         3145728                   1048576                   passed   
      rac-1         3145728                   1048576                   passed   
    Result: Kernel parameter check passed for "aio-max-nr"
    Check: Package existence for "ocfs2-tools-1.2.7"
      Node Name     Available                 Required                  Comment  
      rac-2         ocfs2-tools-1.2.7-1.el5   ocfs2-tools-1.2.7         passed   
      rac-1         ocfs2-tools-1.4.2-1.el5   ocfs2-tools-1.2.7         passed   
    Result: Package existence check passed for "ocfs2-tools-1.2.7"
    Check: Package existence for "make-3.81"
      Node Name     Available                 Required                  Comment  
      rac-2         make-3.81-3.el5           make-3.81                 passed   
      rac-1         make-3.81-3.el5           make-3.81                 passed   
    Result: Package existence check passed for "make-3.81"
    Check: Package existence for "binutils-2.17.50.0.6"
      Node Name     Available                 Required                  Comment  
      rac-2         binutils-2.17.50.0.6-6.el5  binutils-2.17.50.0.6      passed   
      rac-1         binutils-2.17.50.0.6-12.el5  binutils-2.17.50.0.6      passed   
    Result: Package existence check passed for "binutils-2.17.50.0.6"
    Check: Package existence for "gcc-4.1.2"
      Node Name     Available                 Required                  Comment  
      rac-2         gcc-4.1.2-42.el5          gcc-4.1.2                 passed   
      rac-1         gcc-4.1.2-46.el5          gcc-4.1.2                 passed   
    Result: Package existence check passed for "gcc-4.1.2"
    Check: Package existence for "libaio-0.3.106 (i386)"
      Node Name     Available                 Required                  Comment  
      rac-2         libaio-0.3.106-3.2 (i386)  libaio-0.3.106 (i386)     passed   
      rac-1         libaio-0.3.106-3.2 (i386)  libaio-0.3.106 (i386)     passed   
    Result: Package existence check passed for "libaio-0.3.106 (i386)"
    Check: Package existence for "libaio-0.3.106 (x86_64)"
      Node Name     Available                 Required                  Comment  
      rac-2         libaio-0.3.106-3.2 (x86_64)  libaio-0.3.106 (x86_64)   passed   
      rac-1         libaio-0.3.106-3.2 (x86_64)  libaio-0.3.106 (x86_64)   passed   
    Result: Package existence check passed for "libaio-0.3.106 (x86_64)"
    Check: Package existence for "glibc-2.5-24 (i686)"
      Node Name     Available                 Required                  Comment  
      rac-2         glibc-2.5-24 (i686)       glibc-2.5-24 (i686)       passed   
      rac-1         glibc-2.5-42 (i686)       glibc-2.5-24 (i686)       passed   
    Result: Package existence check passed for "glibc-2.5-24 (i686)"
    Check: Package existence for "glibc-2.5-24 (x86_64)"
      Node Name     Available                 Required                  Comment  
      rac-2         glibc-2.5-24 (x86_64)     glibc-2.5-24 (x86_64)     passed   
      rac-1         glibc-2.5-42 (x86_64)     glibc-2.5-24 (x86_64)     passed   
    Result: Package existence check passed for "glibc-2.5-24 (x86_64)"
    Check: Package existence for "compat-libstdc++-33-3.2.3 (i386)"
      Node Name     Available                 Required                  Comment  
      rac-2         compat-libstdc++-33-3.2.3-61 (i386)  compat-libstdc++-33-3.2.3 (i386)  passed   
      rac-1         compat-libstdc++-33-3.2.3-61 (i386)  compat-libstdc++-33-3.2.3 (i386)  passed   
    Result: Package existence check passed for "compat-libstdc++-33-3.2.3 (i386)"
    Check: Package existence for "compat-libstdc++-33-3.2.3 (x86_64)"
      Node Name     Available                 Required                  Comment  
      rac-2         compat-libstdc++-33-3.2.3-61 (x86_64)  compat-libstdc++-33-3.2.3 (x86_64)  passed   
      rac-1         compat-libstdc++-33-3.2.3-61 (x86_64)  compat-libstdc++-33-3.2.3 (x86_64)  passed   
    Result: Package existence check passed for "compat-libstdc++-33-3.2.3 (x86_64)"
    Check: Package existence for "elfutils-libelf-0.125 (x86_64)"
      Node Name     Available                 Required                  Comment  
      rac-2         elfutils-libelf-0.125-3.el5 (x86_64)  elfutils-libelf-0.125 (x86_64)  passed   
      rac-1         elfutils-libelf-0.137-3.el5 (x86_64)  elfutils-libelf-0.125 (x86_64)  passed   
    Result: Package existence check passed for "elfutils-libelf-0.125 (x86_64)"
    Check: Package existence for "elfutils-libelf-devel-0.125"
      Node Name     Available                 Required                  Comment  
      rac-2         elfutils-libelf-devel-0.125-3.el5  elfutils-libelf-devel-0.125  passed   
      rac-1         elfutils-libelf-devel-0.137-3.el5  elfutils-libelf-devel-0.125  passed   
    Result: Package existence check passed for "elfutils-libelf-devel-0.125"
    Check: Package existence for "glibc-common-2.5"
      Node Name     Available                 Required                  Comment  
      rac-2         glibc-common-2.5-24       glibc-common-2.5          passed   
      rac-1         glibc-common-2.5-42       glibc-common-2.5          passed   
    Result: Package existence check passed for "glibc-common-2.5"
    Check: Package existence for "glibc-devel-2.5 (i386)"
      Node Name     Available                 Required                  Comment  
      rac-2         glibc-devel-2.5-24 (i386)  glibc-devel-2.5 (i386)    passed   
      rac-1         glibc-devel-2.5-42 (i386)  glibc-devel-2.5 (i386)    passed   
    Result: Package existence check passed for "glibc-devel-2.5 (i386)"
    Check: Package existence for "glibc-devel-2.5 (x86_64)"
      Node Name     Available                 Required                  Comment  
      rac-2         glibc-devel-2.5-24 (x86_64)  glibc-devel-2.5 (x86_64)  passed   
      rac-1         glibc-devel-2.5-42 (x86_64)  glibc-devel-2.5 (x86_64)  passed   
    Result: Package existence check passed for "glibc-devel-2.5 (x86_64)"
    Check: Package existence for "glibc-headers-2.5"
      Node Name     Available                 Required                  Comment  
      rac-2         glibc-headers-2.5-24      glibc-headers-2.5         passed   
      rac-1         glibc-headers-2.5-42      glibc-headers-2.5         passed   
    Result: Package existence check passed for "glibc-headers-2.5"
    Check: Package existence for "gcc-c++-4.1.2"
      Node Name     Available                 Required                  Comment  
      rac-2         gcc-c++-4.1.2-42.el5      gcc-c++-4.1.2             passed   
      rac-1         gcc-c++-4.1.2-46.el5      gcc-c++-4.1.2             passed   
    Result: Package existence check passed for "gcc-c++-4.1.2"
    Check: Package existence for "libaio-devel-0.3.106 (i386)"
      Node Name     Available                 Required                  Comment  
      rac-2         libaio-devel-0.3.106-3.2 (i386)  libaio-devel-0.3.106 (i386)  passed   
      rac-1         libaio-devel-0.3.106-3.2 (i386)  libaio-devel-0.3.106 (i386)  passed   
    Result: Package existence check passed for "libaio-devel-0.3.106 (i386)"
    Check: Package existence for "libaio-devel-0.3.106 (x86_64)"
      Node Name     Available                 Required                  Comment  
      rac-2         libaio-devel-0.3.106-3.2 (x86_64)  libaio-devel-0.3.106 (x86_64)  passed   
      rac-1         libaio-devel-0.3.106-3.2 (x86_64)  libaio-devel-0.3.106 (x86_64)  passed   
    Result: Package existence check passed for "libaio-devel-0.3.106 (x86_64)"
    Check: Package existence for "libgcc-4.1.2 (i386)"
      Node Name     Available                 Required                  Comment  
      rac-2         libgcc-4.1.2-42.el5 (i386)  libgcc-4.1.2 (i386)       passed   
      rac-1         libgcc-4.1.2-46.el5 (i386)  libgcc-4.1.2 (i386)       passed   
    Result: Package existence check passed for "libgcc-4.1.2 (i386)"
    Check: Package existence for "libgcc-4.1.2 (x86_64)"
      Node Name     Available                 Required                  Comment  
      rac-2         libgcc-4.1.2-42.el5 (x86_64)  libgcc-4.1.2 (x86_64)     passed   
      rac-1         libgcc-4.1.2-46.el5 (x86_64)  libgcc-4.1.2 (x86_64)     passed   
    Result: Package existence check passed for "libgcc-4.1.2 (x86_64)"
    Check: Package existence for "libstdc++-4.1.2 (i386)"
      Node Name     Available                 Required                  Comment  
      rac-2         libstdc++-4.1.2-42.el5 (i386)  libstdc++-4.1.2 (i386)    passed   
      rac-1         libstdc++-4.1.2-46.el5 (i386)  libstdc++-4.1.2 (i386)    passed   
    Result: Package existence check passed for "libstdc++-4.1.2 (i386)"
    Check: Package existence for "libstdc++-4.1.2 (x86_64)"
      Node Name     Available                 Required                  Comment  
      rac-2         libstdc++-4.1.2-42.el5 (x86_64)  libstdc++-4.1.2 (x86_64)  passed   
      rac-1         libstdc++-4.1.2-46.el5 (x86_64)  libstdc++-4.1.2 (x86_64)  passed   
    Result: Package existence check passed for "libstdc++-4.1.2 (x86_64)"
    Check: Package existence for "libstdc++-devel-4.1.2 (x86_64)"
      Node Name     Available                 Required                  Comment  
      rac-2         libstdc++-devel-4.1.2-42.el5 (x86_64)  libstdc++-devel-4.1.2 (x86_64)  passed   
      rac-1         libstdc++-devel-4.1.2-46.el5 (x86_64)  libstdc++-devel-4.1.2 (x86_64)  passed   
    Result: Package existence check passed for "libstdc++-devel-4.1.2 (x86_64)"
    Check: Package existence for "sysstat-7.0.2"
      Node Name     Available                 Required                  Comment  
      rac-2         sysstat-7.0.2-1.el5       sysstat-7.0.2

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