How to create a reference user for B2C application?

Hello,
Can somebody please tell me how to create a reference user for B2C application?
I am trying to create a new account on the B2C site. It is giving me a null pointer exception. I have not created a reference user for B2C application.
Is there any documentation available to explain the steps required for this?
Thanks,
Harsha

Hi Harsha,
Please lookup http://help.sap.com/saphelp_crm40sr1/helpdata/en/be/511378ab1311d4b32b0050da4cccf0/frameset.htm for more information.
Cheers,
Ashok.

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