How to delete the  Reference customer in CRM ?? and what is the purpose for it ?

what's is the purpose of using the  Reference customer in CRM  ?
and can any one help me changing  the  Reference customer in CRM as i already assigned one and can't change it ??
and how to use it .????.....
thanks

HI.
Do you mean refresh the client ? if that is the case, i think you are posting in wrong forum since this one is for People Centric User Interface. Try in   Customer "Relationship Management (CRM) - General & Framework".
Best Regards.
Armando Rodriguez.

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