How to fix 500 CalDAVAccountRefreshQueueableOperation

Hello
After updating from 10.7 to 10.10 (over 10.9) in basically one step, i encounter an error on my Calendar app.
I figured out that is is just a single entry:
2014-10-28 10:37:53+0100 [-] [caldav-2]  [-] [txweb2.server#error] Exception rendering request: <REPORT /calendars/__uids__/C7D9C4F4-08C5-41DE-A85C-3AE3250B6FFD/calendar/ (1, 1)>
2014-10-28 10:37:53+0100 [-] [caldav-2]     Traceback (most recent call last):
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/internet/defer.py", line 423, in errback
2014-10-28 10:37:53+0100 [-] [caldav-2]         self._startRunCallbacks(fail)
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/internet/defer.py", line 490, in _startRunCallbacks
2014-10-28 10:37:53+0100 [-] [caldav-2]         self._runCallbacks()
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/internet/defer.py", line 577, in _runCallbacks
2014-10-28 10:37:53+0100 [-] [caldav-2]         current.result = callback(current.result, *args, **kw)
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/internet/defer.py", line 1155, in gotResult
2014-10-28 10:37:53+0100 [-] [caldav-2]         _inlineCallbacks(r, g, deferred)
2014-10-28 10:37:53+0100 [-] [caldav-2]     --- <exception caught here> ---
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/internet/defer.py", line 1097, in _inlineCallbacks
2014-10-28 10:37:53+0100 [-] [caldav-2]         result = result.throwExceptionIntoGenerator(g)
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/python/failure.py", line 389, in throwExceptionIntoGenerator
2014-10-28 10:37:53+0100 [-] [caldav-2]         return g.throw(self.type, self.value, self.tb)
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/Applications/Server.app/Contents/ServerRoot/Library/CalendarServer/lib/python 2.7/site-packages/twistedcaldav/resource.py", line 327, in renderHTTP
2014-10-28 10:37:53+0100 [-] [caldav-2]         response = yield super(CalDAVResource, self).renderHTTP(request)
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/internet/defer.py", line 1097, in _inlineCallbacks
2014-10-28 10:37:53+0100 [-] [caldav-2]         result = result.throwExceptionIntoGenerator(g)
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/python/failure.py", line 389, in throwExceptionIntoGenerator
2014-10-28 10:37:53+0100 [-] [caldav-2]         return g.throw(self.type, self.value, self.tb)
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/Applications/Server.app/Contents/ServerRoot/Library/CalendarServer/lib/python 2.7/site-packages/txweb2/static.py", line 128, in renderHTTP
2014-10-28 10:37:53+0100 [-] [caldav-2]         response = yield super(StaticRenderMixin, self).renderHTTP(request)
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/internet/defer.py", line 1097, in _inlineCallbacks
2014-10-28 10:37:53+0100 [-] [caldav-2]         result = result.throwExceptionIntoGenerator(g)
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/python/failure.py", line 389, in throwExceptionIntoGenerator
2014-10-28 10:37:53+0100 [-] [caldav-2]         return g.throw(self.type, self.value, self.tb)
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/Applications/Server.app/Contents/ServerRoot/Library/CalendarServer/lib/python 2.7/site-packages/txweb2/resource.py", line 121, in renderHTTP
2014-10-28 10:37:53+0100 [-] [caldav-2]         returnValue((yield result))
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/internet/defer.py", line 1097, in _inlineCallbacks
2014-10-28 10:37:53+0100 [-] [caldav-2]         result = result.throwExceptionIntoGenerator(g)
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/python/failure.py", line 389, in throwExceptionIntoGenerator
2014-10-28 10:37:53+0100 [-] [caldav-2]         return g.throw(self.type, self.value, self.tb)
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/Applications/Server.app/Contents/ServerRoot/Library/CalendarServer/lib/python 2.7/site-packages/twistedcaldav/method/report.py", line 137, in http_REPORT
2014-10-28 10:37:53+0100 [-] [caldav-2]         result = (yield method(request, doc.root_element))
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/internet/defer.py", line 1097, in _inlineCallbacks
2014-10-28 10:37:53+0100 [-] [caldav-2]         result = result.throwExceptionIntoGenerator(g)
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/python/failure.py", line 389, in throwExceptionIntoGenerator
2014-10-28 10:37:53+0100 [-] [caldav-2]         return g.throw(self.type, self.value, self.tb)
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/Applications/Server.app/Contents/ServerRoot/Library/CalendarServer/lib/python 2.7/site-packages/twistedcaldav/method/report_multiget_common.py", line 295, in multiget_common
2014-10-28 10:37:53+0100 [-] [caldav-2]         yield doResponse()
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/internet/defer.py", line 1097, in _inlineCallbacks
2014-10-28 10:37:53+0100 [-] [caldav-2]         result = result.throwExceptionIntoGenerator(g)
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/python/failure.py", line 389, in throwExceptionIntoGenerator
2014-10-28 10:37:53+0100 [-] [caldav-2]         return g.throw(self.type, self.value, self.tb)
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/Applications/Server.app/Contents/ServerRoot/Library/CalendarServer/lib/python 2.7/site-packages/twistedcaldav/method/report_multiget_common.py", line 209, in doResponse
2014-10-28 10:37:53+0100 [-] [caldav-2]         isowner=isowner
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/internet/defer.py", line 1097, in _inlineCallbacks
2014-10-28 10:37:53+0100 [-] [caldav-2]         result = result.throwExceptionIntoGenerator(g)
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/python/failure.py", line 389, in throwExceptionIntoGenerator
2014-10-28 10:37:53+0100 [-] [caldav-2]         return g.throw(self.type, self.value, self.tb)
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/Applications/Server.app/Contents/ServerRoot/Library/CalendarServer/lib/python 2.7/site-packages/twistedcaldav/method/report_common.py", line 384, in _namedPropertiesForResource
2014-10-28 10:37:53+0100 [-] [caldav-2]         calendar = (yield resource.iCalendarForUser())
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/internet/defer.py", line 1097, in _inlineCallbacks
2014-10-28 10:37:53+0100 [-] [caldav-2]         result = result.throwExceptionIntoGenerator(g)
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/python/failure.py", line 389, in throwExceptionIntoGenerator
2014-10-28 10:37:53+0100 [-] [caldav-2]         return g.throw(self.type, self.value, self.tb)
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/Applications/Server.app/Contents/ServerRoot/Library/CalendarServer/lib/python 2.7/site-packages/txdav/caldav/datastore/sql.py", line 3678, in componentForUser
2014-10-28 10:37:53+0100 [-] [caldav-2]         caldata = yield self.component()
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/internet/defer.py", line 1099, in _inlineCallbacks
2014-10-28 10:37:53+0100 [-] [caldav-2]         result = g.send(result)
2014-10-28 10:37:53+0100 [-] [caldav-2]       File "/Applications/Server.app/Contents/ServerRoot/Library/CalendarServer/lib/python 2.7/site-packages/txdav/caldav/datastore/sql.py", line 3631, in component
2014-10-28 10:37:53+0100 [-] [caldav-2]         e, self._resourceID
2014-10-28 10:37:53+0100 [-] [caldav-2]     txdav.common.icommondatastore.InternalDataStoreError: Data corruption detected (Invalid property: X-APPLE-TRAVEL-START;ROUTING=CAR;X-ADDRESS=MYSTREET 1\u20137\\\\n8888 Graz\\\\n\326sterreich;X-TITLE=MYSTREET 1\u20137:geo:47.000000\\,15.000000
2014-10-28 10:37:53+0100 [-] [caldav-2]     BEGIN:VCALENDAR
2014-10-28 10:37:53+0100 [-] [caldav-2]     VERSION:2.0
2014-10-28 10:37:53+0100 [-] [caldav-2]     CALSCALE:GREGORIAN
2014-10-28 10:37:53+0100 [-] [caldav-2]     PRODID:-//Apple Inc.//Mac OS X 10.9.5//EN
2014-10-28 10:37:53+0100 [-] [caldav-2]     BEGIN:VTIMEZONE
2014-10-28 10:37:53+0100 [-] [caldav-2]     TZID:Europe/Vienna
2014-10-28 10:37:53+0100 [-] [caldav-2]     BEGIN:DAYLIGHT
2014-10-28 10:37:53+0100 [-] [caldav-2]     DTSTART:19810329T020000
2014-10-28 10:37:53+0100 [-] [caldav-2]     RRULE:FREQ=YEARLY;BYDAY=-1SU;BYMONTH=3
2014-10-28 10:37:53+0100 [-] [caldav-2]     TZNAME:MESZ
2014-10-28 10:37:53+0100 [-] [caldav-2]     TZOFFSETFROM:+0100
2014-10-28 10:37:53+0100 [-] [caldav-2]     TZOFFSETTO:+0200
2014-10-28 10:37:53+0100 [-] [caldav-2]     END:DAYLIGHT
2014-10-28 10:37:53+0100 [-] [caldav-2]     BEGIN:STANDARD
2014-10-28 10:37:53+0100 [-] [caldav-2]     DTSTART:19961027T030000
2014-10-28 10:37:53+0100 [-] [caldav-2]     RRULE:FREQ=YEARLY;BYDAY=-1SU;BYMONTH=10
2014-10-28 10:37:53+0100 [-] [caldav-2]     TZNAME:MEZ
2014-10-28 10:37:53+0100 [-] [caldav-2]     TZOFFSETFROM:+0200
2014-10-28 10:37:53+0100 [-] [caldav-2]     TZOFFSETTO:+0100
2014-10-28 10:37:53+0100 [-] [caldav-2]     END:STANDARD
2014-10-28 10:37:53+0100 [-] [caldav-2]     END:VTIMEZONE
2014-10-28 10:37:53+0100 [-] [caldav-2]     BEGIN:VEVENT
2014-10-28 10:37:53+0100 [-] [caldav-2]     UID:20B011FD-8208-4917-A1FA-11D7DD19E51F
2014-10-28 10:37:53+0100 [-] [caldav-2]     DTSTART;TZID=Europe/Vienna:20141011T150000
2014-10-28 10:37:53+0100 [-] [caldav-2]     DTEND;TZID=Europe/Vienna:20141011T200000
2014-10-28 10:37:53+0100 [-] [caldav-2]     ATTENDEE;CN=Michael NOLASTNAME;CUTYPE=INDIVIDUAL;[email protected];PARTS
2014-10-28 10:37:53+0100 [-] [caldav-2]      TAT=ACCEPTED:urn:uuid:C7D9C4F4-08C5-41DE-A85C-3AE3250B6FFD
2014-10-28 10:37:53+0100 [-] [caldav-2]     ATTENDEE;CN=Stephanie NOLASTNAME;CUTYPE=INDIVIDUAL;[email protected];P
2014-10-28 10:37:53+0100 [-] [caldav-2]      ARTSTAT=ACCEPTED;ROLE=REQ-PARTICIPANT;SCHEDULE-STATUS=2.0:urn:uuid:E51D1AC
2014-10-28 10:37:53+0100 [-] [caldav-2]      A-AF95-4D37-975D-AB169534E4C9
2014-10-28 10:37:53+0100 [-] [caldav-2]     CREATED:20141009T202137Z
2014-10-28 10:37:53+0100 [-] [caldav-2]     DTSTAMP:20141011T122512Z
2014-10-28 10:37:53+0100 [-] [caldav-2]     LOCATION:Martin NOLASTNAMEs Privat\\nNOSTREET 34\\n8888 Graz
2014-10-28 10:37:53+0100 [-] [caldav-2]     ORGANIZER;CN=Michael NOLASTNAME;[email protected]:urn:uuid:C7D9C4F4-08C5
2014-10-28 10:37:53+0100 [-] [caldav-2]      -41DE-A85C-3AE3250B6FFD
2014-10-28 10:37:53+0100 [-] [caldav-2]     SEQUENCE:6
2014-10-28 10:37:53+0100 [-] [caldav-2]     SUMMARY:Martin Geburtstagsfeier
2014-10-28 10:37:53+0100 [-] [caldav-2]     END:VEVENT
2014-10-28 10:37:53+0100 [-] [caldav-2]     BEGIN:X-CALENDARSERVER-PERUSER
2014-10-28 10:37:53+0100 [-] [caldav-2]     UID:20B011FD-8208-4917-A1FA-11D7DD19E51F
2014-10-28 10:37:53+0100 [-] [caldav-2]     X-CALENDARSERVER-PERUSER-UID:C7D9C4F4-08C5-41DE-A85C-3AE3250B6FFD
2014-10-28 10:37:53+0100 [-] [caldav-2]     BEGIN:X-CALENDARSERVER-PERINSTANCE
2014-10-28 10:37:53+0100 [-] [caldav-2]     TRANSP:OPAQUE
2014-10-28 10:37:53+0100 [-] [caldav-2]     X-APPLE-STRUCTURED-LOCATION;X-ADDRESS=NOSTREET 34\\\\n8888 Graz;X-
2014-10-28 10:37:53+0100 [-] [caldav-2]      APPLE-RADIUS=100;X-TITLE=Martin NOLASTNAMEs Privat:geo:47.000000\\,15.000000
2014-10-28 10:37:53+0100 [-] [caldav-2]     X-APPLE-TRAVEL-DURATION:PT20M
2014-10-28 10:37:53+0100 [-] [caldav-2]     X-APPLE-TRAVEL-START;ROUTING=CAR;X-ADDRESS=MYSTREET 1\u20137\\\\n8888 Graz\\\\
2014-10-28 10:37:53+0100 [-] [caldav-2]      n\326sterreich;X-TITLE=MYSTREET 1\u20137:geo:47.000000\\,15.000000
2014-10-28 10:37:53+0100 [-] [caldav-2]     BEGIN:VALARM
2014-10-28 10:37:53+0100 [-] [caldav-2]     ACKNOWLEDGED:20141011T122512Z
2014-10-28 10:37:53+0100 [-] [caldav-2]     ACTION:NONE
2014-10-28 10:37:53+0100 [-] [caldav-2]     TRIGGER;VALUE=DATE-TIME:19760401T005545Z
2014-10-28 10:37:53+0100 [-] [caldav-2]     UID:1784D466-EC6A-4A87-9151-6536F35986D8
2014-10-28 10:37:53+0100 [-] [caldav-2]     X-WR-ALARMUID:1784D466-EC6A-4A87-9151-6536F35986D8
2014-10-28 10:37:53+0100 [-] [caldav-2]     END:VALARM
2014-10-28 10:37:53+0100 [-] [caldav-2]     BEGIN:VALARM
2014-10-28 10:37:53+0100 [-] [caldav-2]     ACKNOWLEDGED:20141011T122512Z
2014-10-28 10:37:53+0100 [-] [caldav-2]     ACTION:AUDIO
2014-10-28 10:37:53+0100 [-] [caldav-2]     ATTACH:Basso
2014-10-28 10:37:53+0100 [-] [caldav-2]     TRIGGER;X-APPLE-RELATED-TRAVEL=-PT15M:-PT35M
2014-10-28 10:37:53+0100 [-] [caldav-2]     UID:70EE8730-FEDF-46DE-A851-47B4B59311AA
2014-10-28 10:37:53+0100 [-] [caldav-2]     X-WR-ALARMUID:70EE8730-FEDF-46DE-A851-47B4B59311AA
2014-10-28 10:37:53+0100 [-] [caldav-2]     END:VALARM
2014-10-28 10:37:53+0100 [-] [caldav-2]     END:X-CALENDARSERVER-PERINSTANCE
2014-10-28 10:37:53+0100 [-] [caldav-2]     END:X-CALENDARSERVER-PERUSER
2014-10-28 10:37:53+0100 [-] [caldav-2]     END:VCALENDAR
2014-10-28 10:37:53+0100 [-] [caldav-2]     ) in id: 1546
2014-10-28 10:37:53+0100 [-] [caldav-2]  
the problem seems to be in this exact line:
2014-10-28 10:37:53+0100 [-] [caldav-2]     txdav.common.icommondatastore.InternalDataStoreError: Data corruption detected (Invalid property: X-APPLE-TRAVEL-START;ROUTING=CAR;X-ADDRESS=MYSTREET 1\u20137\\\\n8888 Graz\\\\n\326sterreich;X-TITLE=MYSTREET 1\u20137:geo:47.000000\\,15.000000
I tried to fix this by changing and deleting it, but this did not solve the problem.
My phone by the way does not seem to bother at all.. (iOS 8.1)
How can i get rid of the problem?
I found a thread witch may be has a solution, but I am unable to access a postgres shell (psql)
i can not su to _calendar or _psotgres, and even as root I can not start psql
# psql
psql: could not connect to server: No such file or directory
    Is the server running locally and accepting
    connections on Unix domain socket "/var/pgsql_socket/.s.PGSQL.5432"?
(this socket does not exists at this path)
Can anybody help me?
I liked the calendarserver
CardDAV seems to work without any problem!
Just CalDAV part is broken.

So, it seems that nobody is able to help me I decidet to try again by myself.
I found out that there are a lot of tools shipped with the calendar server, (but the seem not to work as expected)
The idea was to try to delete the old entries to get rid of them. But without success
[root@server:/Applications/Server.app/Contents/ServerRoot/Library/CalendarServer /bin] ./calendarserver_purge_events -d 240  
NOTICE:  there is no transaction in progress
Error: 'NoneType' object has no attribute 'remove'
Unhandled Error
Traceback (most recent call last):
  File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/internet/defer.py", line 423, in errback
    self._startRunCallbacks(fail)
  File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/internet/defer.py", line 490, in _startRunCallbacks
    self._runCallbacks()
  File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/internet/defer.py", line 577, in _runCallbacks
    current.result = callback(current.result, *args, **kw)
  File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/internet/defer.py", line 1155, in gotResult
    _inlineCallbacks(r, g, deferred)
--- <exception caught here> ---
  File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/internet/defer.py", line 1097, in _inlineCallbacks
    result = result.throwExceptionIntoGenerator(g)
  File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/python/failure.py", line 389, in throwExceptionIntoGenerator
    return g.throw(self.type, self.value, self.tb)
  File "/Applications/Server.app/Contents/ServerRoot/Library/CalendarServer/lib/python 2.7/site-packages/calendarserver/tools/cmdline.py", line 162, in startService
    yield self.doWork()
  File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/internet/defer.py", line 1097, in _inlineCallbacks
    result = result.throwExceptionIntoGenerator(g)
  File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/python/failure.py", line 389, in throwExceptionIntoGenerator
    return g.throw(self.type, self.value, self.tb)
  File "/Applications/Server.app/Contents/ServerRoot/Library/CalendarServer/lib/python 2.7/site-packages/calendarserver/tools/purge.py", line 438, in doWork
    numEventsRemoved = yield txn.removeOldEvents(self.cutoff, batchSize=self.batchSize)
  File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twi sted/internet/defer.py", line 1099, in _inlineCallbacks
    result = g.send(result)
  File "/Applications/Server.app/Contents/ServerRoot/Library/CalendarServer/lib/python 2.7/site-packages/txdav/common/datastore/sql.py", line 2327, in removeOldEvents
    yield resource.remove(implicitly=False)
exceptions.AttributeError: 'NoneType' object has no attribute 'remove'

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    So, for the last several years, I get these error codes. Also, there is another error code that won't go away--it is the password error code that asks if I want to store the password. Yes, so I say YES. but it pops back. I am sick of this. This is the reason
    I hate Microsoft and I love google. #1 they respond to error, #2 them try to fix them you do not. I paid the full price to buy the OUtlook 2010, almost $500 just to get outlook, and all I got was error codes. I could not even open it because all I would get
    was that error codes and NO ONE knew how to fix them. WHAT IS YOUR PROBLEM that you cannot fix the stupid error codes that you imbed? PLEASE HELP

    Hi,
    I understand how frustrated you are when facing such an issue, maybe I can provide some suggestions on the problem.
    Based on the description, you should be using an IMAP account setup in Outlook. As for the error message, usually it's caused by a corrupted message on the Server. I suggest you logon the Webmail site, check if sending/receiving emails works well.
    If you find any unusual emails that cannot be read or sent, try deleting them to try again.
    I also suggest you create a new profile to setup the IMAP account:
    http://support.microsoft.com/kb/829918/en-us
    Contact your Email Service Provider to get the correct and latest account settings, since you have been using Outlook for years, some settings may have been changed while you haven't been informed.
    For the steps to setup an account in Outlook 2010, please refer to:
    http://office.microsoft.com/en-001/outlook-help/add-or-remove-an-email-account-HA010354414.aspx
    I hope this helps.
    Regards,
    Melon Chen
    TechNet Community Support

  • I am trying to troubleshoot a slow iMac.  EtreCheck showed that  com.adobe.CS5ServiceManager.plist  failed.  Not sure if this is important or how to fix.  Any suggestions?

    I am trying to troubleshoot a slow iMac.  EtreCheck showed that  com.adobe.CS5ServiceManager.plist  failed.  Not sure if this is important or how to fix.  Any suggestions?

    BobHarris:  Thanks.  The EtreCheck output follows:
    Problem description:
    My iMac is very slow.
    EtreCheck version: 2.2 (132)
    Report generated 4/22/15 2:28 PM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (21.5-inch, Mid 2010) (Technical Specifications)
        iMac - model: iMac11,2
        1 3.06 GHz Intel Core i3 CPU: 2-core
        4 GB RAM
            BANK 0/DIMM0
                Empty  
            BANK 1/DIMM0
                Empty  
            BANK 0/DIMM1
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM1
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless: Unknown
    Video Information: ℹ️
        ATI Radeon HD 4670 - VRAM: 256 MB
            iMac 1920 x 1080
    System Software: ℹ️
        Mac OS X 10.7.5 (11G63) - Time since boot: 2:36:57
    Disk Information: ℹ️
        ST3500418AS disk0 : (500.11 GB)
            disk0s1 (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (372.93 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        OPTIARC DVD RW AD-5680H 
    USB Information: ℹ️
        hp psc 1300 series
        Apple Internal Memory Card Reader
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        LaCie LaCie Hard Drive Quadra 1 TB
            disk1s1 (disk1s1) <not mounted> : 32 KB
            Partition 1 (disk1s3) /Volumes/Partition 1 : 333.27 GB (31.07 GB free)
            Partition 2 (disk1s5) /Volumes/Partition 2 : 333.27 GB (84.70 GB free)
            Partition 3 (disk1s7) /Volumes/Partition 3 : 333.27 GB (36.70 GB free)
        Apple Computer, Inc. IR Receiver
        Apple Inc. Built-in iSight
    Startup Items: ℹ️
        HP IO: Path: /Library/StartupItems/HP IO
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
        [loaded]    com.coupons.coupond.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [not loaded]    com.adobe.SwitchBoard.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Microsoft AU Daemon    Application  (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
        HP IO Classic Proxy 2    Application Hidden (/Library/Frameworks/HPServicesInterface.framework/Versions/B/Runtime/HP IO Classic Proxy 2.app)
        HP IO Classic Proxy    Application Hidden (/Library/Frameworks/HPServicesInterface.framework/Versions/A/Runtime/HP IO Classic Proxy.app)
        Director Docker    Application  (/Applications/Hewlett-Packard/HP Photo and Imaging Software/HP Photo and Imaging Director/Director Docker.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.7
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
        QuickTime Plugin: Version: 7.7.1
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Growl  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             3%    fontd
             2%    WindowServer
             0%    coreservicesd
             0%    mds
             0%    blued
    Top Processes by Memory: ℹ️
        78 MB    mds
        41 MB    Finder
        33 MB    mdworker(3)
        29 MB    WindowServer
        29 MB    Dock
    Virtual Memory Information: ℹ️
        2.60 GB    Free RAM
        1.40 GB    Used RAM
        0 B    Swap Used
    Diagnostics Information: ℹ️
        Apr 22, 2015, 11:38:18 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/helpd_2015-04-22-113818_[redac ted].crash
        Apr 21, 2015, 02:37:28 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Premiere Pro CS5_2015-04-21-143728_[redacted].crash
        Apr 22, 2015, 11:51:45 AM    Self test - passed

  • OS 10.8 just installed. "Hot Corner" to put new iMac 2.7 GHz Intel Core i5  to sleep mode doesn't work. Have tried cordless and corded mouse with same result. Momentary sleep, immediate wake. Any idea how to fix?

    Set "hot corner" to put iMac to sleep.  Doesn't work.  Selecting the corner will momentarily put to sleep, but immediately rewakes.  Have tried all four corners with same result.  Have tried with wireless mouse and with corded mouse with same result.  Any ideas as to how to fix?

    You've been so great, I want to thank you for all the help over a very frustrating day.  Last evening, I redownloaded and installed the fresh copy of Mountain Lion.  The problem remained.  After installing the new OS 10.8, any clicks on a web page (Firefox browser) didn't open the page, but instead made a copy of the page on the desktop. Felt it must be hardware  degrading, so I set up a case with Apple support for today.  Early in the diagnostics, I had swapped out for a corded mouse and the problem remained.   As a last try, I changed out my wireless mouse for a different wireless mouse. That seems to have done the trick. My Logitech mouse is incompatible with OS 10.8.
    Thank you again, so much!
    .../awards rkaufmann87 500 points!

  • MacBook Pro has slowed significantly...Ideas on how to fix?

    Problem description:
    My mac book has become very very slow, when I look in activity monitor i have close to 150 processes, trying to figure out how to fix things.
    EtreCheck version: 2.1.5 (108)
    Report generated December 25, 2014 at 6:02:49 PM EST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Mid 2010) (Verified)
        MacBook Pro - model: MacBookPro6,2
        1 2.53 GHz Intel Core i5 CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        Intel HD Graphics - VRAM: 288 MB
            Color LCD 1440 x 900
        NVIDIA GeForce GT 330M - VRAM: 256 MB
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Uptime: 0:9:17
    Disk Information: ℹ️
        Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (77.70 GB free)
                Core Storage: disk0s2 499.25 GB Online
        MATSHITADVD-R   UJ-898 disk2 : (13.6 MB)
            disk2s1 (disk2s1) <not mounted> : 12 MB
            disk2s1s1 (disk2s1s1) <not mounted> : 32 KB
            Endocrine (disk2s1s2) /Volumes/Endocrine : 11 MB (0 B free)
    USB Information: ℹ️
        Apple Internal Memory Card Reader
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
        Apple Inc. Built-in iSight
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.ZTE.driver.ZTEUSBCDCACMData (1.3.9) [Support]
        [not loaded]    com.aliph.driver.jstub (1.1.2 - SDK 10.7) [Support]
        [not loaded]    com.devguru.driver.PTUMWDrv (11.1.28) [Support]
        [not loaded]    com.lge.driver.LGEMobilSolutionFamily (1.5.4) [Support]
        [not loaded]    com.logmein.driver.LogMeInSoundDriver (1.0.0) [Support]
        [not loaded]    com.novatelwireless.kext.wwan (3.0.24) [Support]
        [not loaded]    com.pantech.driver.PTRayUSBFamily (1.2.8 - SDK 10.4) [Support]
        [loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.68) [Support]
        [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.68) [Support]
        [not loaded]    com.seagate.driver.PowSecDriverCore (5.0.1) [Support]
        [not loaded]    com.sierrawireless.driver.SierraDevSupport (2.0.2) [Support]
        [not loaded]    com.sierrawireless.driver.SierraFSCSupport (2.0.2) [Support]
        [not loaded]    com.sierrawireless.driver.SierraFSRSupport (2.0.2) [Support]
        [not loaded]    com.sierrawireless.driver.SierraHSRSupport (2.0.2) [Support]
        [not loaded]    com.smithmicro.driver.SMSIWirelessModem (3.2.7) [Support]
            /System/Library/Extensions/LGEMobileSolutionFamily.kext/Contents/PlugIns
        [not loaded]    com.lge.driver.LGELTEBus (1.5.4) [Support]
        [not loaded]    com.lge.driver.LGELTEMdmControl (1.5.4) [Support]
        [not loaded]    com.lge.driver.LGELTEMdmData (1.5.4) [Support]
        [not loaded]    com.lge.driver.LGELTENicControl (1.5.4) [Support]
        [not loaded]    com.lge.driver.LGELTENicData (1.5.4) [Support]
            /System/Library/Extensions/NovatelWirelessWWAN.kext/Contents/PlugIns
        [not loaded]    com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.24) [Support]
        [not loaded]    com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.24) [Support]
        [not loaded]    com.novatelwireless.driver.3G (3.0.24) [Support]
        [not loaded]    com.novatelwireless.driver.3GData (3.0.24) [Support]
        [not loaded]    com.novatelwireless.driver.DisableAutoInstall (3.0.24) [Support]
        [not loaded]    com.novatelwireless.driver.NWVBE (3.0.24) [Support]
            /System/Library/Extensions/PTRayUSBFamily.kext/Contents/PlugIns
        [not loaded]    com.pantech.driver.PantechBus (1.2.8 - SDK 10.4) [Support]
        [not loaded]    com.pantech.driver.PantechCDFree (1.2.8 - SDK 10.4) [Support]
        [not loaded]    com.pantech.driver.PantechCm (1.2.8 - SDK 10.4) [Support]
        [not loaded]    com.pantech.driver.PantechMdmControl (1.2.8 - SDK 10.4) [Support]
        [not loaded]    com.pantech.driver.PantechMdmData (1.2.8 - SDK 10.4) [Support]
        [not loaded]    com.pantech.driver.PantechSer (1.2.8 - SDK 10.4) [Support]
        [not loaded]    com.pantech.driver.QmiDriver (1.2.8 - SDK 10.4) [Support]
            /System/Library/Extensions/PTUMWDrv.kext/Contents/PlugIns
        [not loaded]    com.devguru.driver.PTUMWCDFree (11.1.28) [Support]
        [not loaded]    com.devguru.driver.PTUMWCSP (11.1.28) [Support]
        [not loaded]    com.devguru.driver.PTUMWDIAG (11.1.28) [Support]
        [not loaded]    com.devguru.driver.PTUMWMdmControl (11.1.28) [Support]
        [not loaded]    com.devguru.driver.PTUMWMdmData (11.1.28) [Support]
        [not loaded]    com.devguru.driver.PTUMWUSBMergeNub (11.1.28) [Support]
            /System/Library/Extensions/SMSIWirelessModem.kext/Contents/PlugIns
        [not loaded]    com.smithmicro.driver.SMSIWirelessCDC (3.2.7) [Support]
        [not loaded]    com.smithmicro.driver.SMSIWirelessSerial (3.2.7) [Support]
            /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) [Support]
        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) [Support]
        [not loaded]    com.seagate.driver.SeagateDriveIcons (5.0.1) [Support]
    Startup Items: ℹ️
        ProTec6: Path: /Library/StartupItems/ProTec6
        ProTec6b: Path: /Library/StartupItems/ProTec6b
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
        [loaded]    com.paragon.NTFS.auth.plist [Support]
    Launch Agents: ℹ️
        [loaded]    com.examsoft.softest.plist [Support]
        [loaded]    com.google.keystone.agent.plist [Support]
        [loaded]    com.oracle.java.Java-Updater.plist [Support]
        [running]    com.seagate.SeagateStorageGauge.plist [Support]
    Launch Daemons: ℹ️
        [running]    com.examsoft.softest.service.plist [Support]
        [running]    com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Support]
    User Launch Agents: ℹ️
        [loaded]    com.koingosw.MacCleanse4Helper.Reminder.plist [Support]
        [loaded]    com.koingosw.MacCleanse4Helper.TrashWatcher.plist [Support]
        [running]    com.zeobit.MacKeeper.Helper.plist [Support]
    User Login Items: ℹ️
        Launch Nikon Message Center 2    UNKNOWN (missing value)
    Internet Plug-ins: ℹ️
        DirectorShockwave: Version: 12.0.0r112 - SDK 10.6 [Support]
        o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
        LogMeInSafari64: Version: 1.0.660 [Support]
        Google Earth Web Plug-in: Version: 6.2 [Support]
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 2.4.2.4 [Support]
        AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
        FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
        LogMeIn: Version: 1.0.660 [Support]
        Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
        iPhotoPhotocast: Version: 7.0
        googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
        LogMeInSafari32: Version: 1.0.660 [Support]
        AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 [Support]
        JavaAppletPlugin: Version: Java 7 Update 51 Check version
    3rd Party Preference Panes: ℹ️
        Flash Player  [Support]
        Flip4Mac WMV  [Support]
        Java  [Support]
        Paragon NTFS for Mac ® OS X  [Support]
        Tuxera NTFS  [Support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 498.88 GB Disk used: 421.18 GB
        Destinations:
            Untitled [Local]
            Total size: 0 B
            Total number of backups: 0
            Oldest backup: -
            Last backup: -
            Size of backup disk: Too small
                Backup size 0 B < (Disk used 421.18 GB X 3)
    Top Processes by CPU: ℹ️
             4%    firefox
             4%    WindowServer
             1%    mds
             0%    ocspd
             0%    fontd
    Top Processes by Memory: ℹ️
        326 MB    firefox
        172 MB    mds_stores
        146 MB    Finder
        112 MB    WindowServer
        77 MB    MacKeeper Helper
    Virtual Memory Information: ℹ️
        3.16 GB    Free RAM
        3.68 GB    Active RAM
        612 MB    Inactive RAM
        1.14 GB    Wired RAM
        1.24 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Dec 25, 2014, 05:54:10 PM    Self test - passed

    Hello garycamp88,
    Thanks for using Apple Support Communities.
    To troubleshoot this issue where your Mac is running slowly, please see the information in the article linked to below.
    OS X Yosemite: If your Mac runs slowly
    Take care,
    Alex H.

  • How to fix "system.servicemodel.serviceactivationexception" in SharePoint2013

    Hi All,
    While trying to use Visual Studio webpart solution in SharePoint page, facing "system.servicemodel.serviceactivationexception"
    How to fix this? Thanks in advance!

    I assume that you are calling a WCF service in you custom webpart code , check the below post
    http://social.msdn.microsoft.com/Forums/vstudio/en-US/598f5b01-cf22-4fa3-8a6b-c630312813e2/getting-500-systemservicemodelserviceactivationexception?forum=wcf
    Hope that helps|Amr Fouad|MCTS,MCPD sharePoint 2010

  • How to fix my logic 8 in Lion 10.5.8 ?

    How to fix my logic 8 in Lion 10.5.8 ?

    Hi all,
    it worked as described in the link i provided:
    sh-3.2# diskutil list
    /dev/disk0
       #:                       TYPE NAME                    SIZE       IDENTIFIER
       0:      GUID_partition_scheme                        *500.1 GB   disk0
       1:                        EFI                         209.7 MB   disk0s1
       2:                  Apple_HFS Macintosh HD            499.2 GB   disk0s2
       3:                 Apple_Boot Recovery HD             650.0 MB   disk0s3
    /dev/disk1
       #:                       TYPE NAME                    SIZE       IDENTIFIER
       0:      GUID_partition_scheme                        *2.0 GB     disk1
       1:       Microsoft Basic Data MYSD2GB                 2.0 GB     disk1s1
    sh-3.2#
    My Recovery HD is back and boots.
    Thank you very much for help.
    Regards, Peter

  • Weird problem with ipod...not sure how to fix

    My ipod was filled to the max...like 950 songs and i couldnt fit anymore. i had it on set up mannually, but one day when i plugged it in to my computer it acted as if it was a new ipod and switched to "update automatically." Then it updated by deleting all my songs i didnt have saved onto the library before i could stop it. now ive reimported all my cds, but it will only hold 500 songs and says its full. They are all the same songs so it cant really be full. I'm not sure how to fix this. Please let me know if you know how to fix it. Thanks
      Windows XP  

    what is your iTunes import setting on?? check on the prefeances-advanced import tab and check that

  • When I use my 5 year old MBP on battery it suddenly shuts off when the battery life reaches 88%.  Anyone know why and how to fix it?

    when I use my 5 year old MBP on battery it suddenly shuts off when the battery life reaches 88%.  Anyone know why and how to fix it?

    Model Information:
      Manufacturer:          Sony
      Device Name:          ASMB012
      Pack Lot Code:          1
      PCB Lot Code:          0
      Firmware Version:          110
      Hardware Revision:          500
      Cell Revision:          303
      Charge Information:
      Charge Remaining (mAh):          4108
      Fully Charged:          Yes
      Charging:          No
      Full Charge Capacity (mAh):          4200
      Health Information:
      Cycle Count:          40
      Condition:          Service Battery
      Battery Installed:          Yes
      Amperage (mA):          0
      Voltage (mV):          12361

  • A movie I bought a while ago will no longer play, instead it just shows a black screen and no audio. All of the other movies in my library play fine. Any ideas as to whats going on or how to fix it? Thanks for any help.

    A movie I bought a while ago will no longer play, instead it just shows a black screen and no audio. All of the other movies in my library play fine. Any ideas as to whats going on or how to fix it? Thanks for any help.

    Hi 22chill,
    I recommend that we delete and re-download the movie from your purchase history:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    Thanks,
    Matt M.

  • How I fixed my iTunes 7 / Nano 1.2 problem.

    Like so many of you, I too lost the ability to connect my 4gb Nano to my iTunes when I upgraded to v7. Of course, Apple hasn't figured this out yet, but several here have.
    Here is how I fixed mine. Once you connect the Nano (after the firmware upgrade), iTunes 7 reports it as corrupt and in need of a restore. The problem is that it won't. Try the following to fix the problem:
    (note: this will reset your Nano entirely, and you WILL lose any music which is loaded on it. You will not lose whatever you have in iTunes).
    1. Unplug the Nano USB cable and perform a reset on the Nano.
    2. Restart your computer to ensure all services are running correctly.
    3. Once restarted, open My Computer and plug in your Nano. Wait until it show's up as a disk drive (this can take several minutes).
    4. Right-click on the drive which represents the Nano and wait again (up to several minutes) for the menu to pop up.
    5. Select Format and (you guessed it) wait for the format utility to appear.
    6. Make sure the File System is set to FAT32 then click Start. Do not click Quick Format. Wait some more (up to ten minutes. You'll see the progress bar move after a while).
    7. Once finished, the Nano should now be recognized by iTunes. If it isn't, unplug it, wait a minute and replug it.
    BTW, this retains the 1.2 firmware. I think the 1.2 firmware is incompatible with the data which written by previous versions. The format clears this data out.
    As always, YMMV.
    Good Luck,
    Steve
    HP   Windows XP Pro   P4 H/T

    bump
    I was having trouble seeing my Nano 2nd in iTunes and was afraid to do this step; but it works. My Nano was updated to version 1.1.1 and now everything seems to work perfectly. Keep in mind you will lose everything that is stored on your Nano when you format it.
    Gateway 733mhz   Windows XP  

  • How to fix applepushservice.dll issues for downloading iTunes on Windows 7 64 bit

    I recently had iTunes crash on my home PC, Windows 7 64-bit.  I have tried several attempts to uninstall and reinstall the program and it still does not work and I receive error messages.  The latest:  The program can't start because ApplePushService.dll is missing from your computer.  Try reinstalling the program to fix the problem.  Problem is, the articles that I have seen state this is an Unknown source and my firewall will not allow it to be installed.  The original error was a Windows Error 7 (registry & .dll issues).  Any suggestions on how to fix this problem?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

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