How to fix error code 1935 unpon install elements v12

This adobe troubleshooting process is dismal. How does the company stay in business? I will be contacting amazon for a refund of my purchase of adobe elements 12.
The problem? installation error when installing on windows 8.1. This is particularly upsetting in light of the fact that Microsoft website assures me that Windows 8.1 is compatible with Elements 12. That may not be Adobe's problem, why should they stand by Microsoft? What is their problem is offering something that does not work. Sad for the alleged integrity of Adobe and their products.

Hi,
Please try and follow this document: Error 1935 | Install | Acrobat, Reader | Windows
Thank You
Arjun

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