How to install HP Deskjet 990cxi on my new laptop running Windows 7 Home Premium on an AMD 64
I have spent two days trying to install my excellent HP Deskjet 990cxi on my new laptop running Win7 Home Premium on an AMD 64-bit processor. I want to do two things:
to set the printer up to run direct from a USB port on my laptop. Having done this, I then want
to set the printer up on BT Home Hub Type 2A, connected through the hub's USB, as a network computer.
So far under windows, this has proved a huge problem. It seems that the printer settings file is in 32-bit, but in the attempt to install the printer through the Windows "add printer" in Devices and Printers, and after a Windows update on the program to find Deskjet 990c, I run into a brick wall with the printer failing to install. I get the following message: "Printer driver was not installed. Access is denied ". Yet I am loading the printer drivers as Administrator.
By contrast, I also run Ubuntu 11.04 linux on this computer under Windows.
Ubuntu loaded the 990cxi drivers in an instant when it was connected via USB to the laptop; and more importantly,
Ubuntu set the printer us as a network printer running off the BT Home Hub type 2A and it worked perfectly. I even tested it by sending a graphics file from my garden to the printer indoors and the quality was perfect.
So the observation is this: If Ubuntu can load both printer settings on the same laptop, why is Windows 7 such a trial? Can HP do anything about this?
Terence Keeler B.Sc (Hons) LLM
Freshwater, Isle of Wight, UK
JJMack <[email protected]> wrote:
=============
JJMack created the discussion
"when trying to install adobe photoshop cs4 on my new computer with windows 7 home premium and get a message to contact adobe because of an error. any ideas"
To view the discussion, visit: https://forums.adobe.com/message/7092876#7092876
Similar Messages
-
when trying to install adobe photoshop cs4 on my new computer with windows 7 home premium and get a message to contact adobe because of an error. any ideas
JJMack <[email protected]> wrote:
=============
JJMack created the discussion
"when trying to install adobe photoshop cs4 on my new computer with windows 7 home premium and get a message to contact adobe because of an error. any ideas"
To view the discussion, visit: https://forums.adobe.com/message/7092876#7092876 -
Old printer newer laptop with windows 7 home premium installed
Hi.... I have a toshiba Satelite laptop that at one point had Microsoft office home and student2007 installed. Due to some difficulties I had with my laptop I had it fixed and they installed windos 7 home premium now. Now my HP Photosmart C5280 All-In_One printer will not work. PLEASE HELP ME IF U CAN> Thank you The printer use to work GREAT until windows 7 was installed.
Hi,
Please download the following software and drivers then install to your Windows 7 computer(s):
http://ftp.hp.com/pub/softlib/software11/COL30099/mp-74848-1/PS_AIO_02_NonNet_Full_Win_WW_130_140.ex...
The file is over 300Mb, this may take a while to download:
Release details
Released:2009-10-20
File name:
PS_AIO_02_NonNet_Full_Win_WW_130_140.exe [1/1, 311.96M]
Version13.1.0
Compatibility:
Microsoft Windows 7 (32-bit)
Microsoft Windows 7 (64-bit)
Microsoft Windows 7 Home Basic (32-bit)
Microsoft Windows 7 Home Premium (32-bit)
Microsoft Windows 7 Professional (32-bit)
Microsoft Windows 7 Enterprise (32-bit)
Microsoft Windows 7 Ultimate (32-bit)
Microsoft Windows 7 Home Premium (64-bit)
Microsoft Windows 7 Professional (64-bit)
Microsoft Windows 7 Enterprise (64-bit)
Microsoft Windows 7 Ultimate (64-bit)
Microsoft Windows 7 Home Basic (64-bit)
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
How to install HP Deskjet 990cxi printer on laptop...
I have spent two days trying to install my excellent HP Deskjet 990cxi on my new laptop running Win7 Home Premium on an AMD 64-bit processor. I want to do two things:
to set the printer up to run direct from a USB port on my laptop. Having done this, I then want
to set the printer up on BT Home Hub Type 2A, connected through the hub's USB, as a network computer.
So far under windows, this has proved a huge problem. It seems that the printer settings file is in 32-bit, but in the attempt to install the printer through the Windows "add printer" in Devices and Printers, and after a Windows update on the program to find Deskjet 990c, I run into a brick wall with the printer failing to install. I get the following message: "Printer driver was not installed. Access is denied ". Yet I am loading the printer drivers as Administrator.
By contrast, I also run Ubuntu 11.04 linux on this computer under Windows.
Ubuntu loaded the 990cxi drivers in an instant when it was connected via USB to the laptop; and more importantly,
Ubuntu set the printer us as a network printer running off the BT Home Hub type 2A and it worked perfectly. I even tested it by sending a graphics file from my garden to the printer indoors and the quality was perfect.
So the observation is this: If Ubuntu can load both printer settings on the same laptop, why is Windows 7 such a trial? Can HP or BT Customer Service do anything about this?This might help:
I had huge problems with my HP Laserjet 5M on getting a Homehub 3.0 - I'd used a Sky router before and had similar problems at the start with that. The BT Homehub is a very poor piece of equipment and the BT support staff (in India) are absolutely useless, they try to help and got me to allow them to remotely go on my screen and control my computer - so I could see exactly what they were doing - the computer equivalent of a bogbrush to a blocked bog - not impressive and 2 days and over 2 hours on the phone got me nowhere.
Finally found the instructions - or similar I'd used some years ago on the Sky hub:
Instructions on how to set a LaserJet 5M for IP address use on a network. Other printers models may may be similar.
This is necessary on Mac OSX 10.6+ due to the loss of Appletalk support which made it much easier to configure with Default.
• Press Menu, repeatedly, the following messages appears on the control panel: HP MIO MENU
• Press ITEM. - CFG NETWORK=NO* will appear.
• Press the PLUS button once. - CFG NETWORK=YES* will appear.
• Press SELECT .
• Press ITEM repeatedly until CFG TCP/IP=NO* appears.
• Press the PLUS button. CFG TCP/IP=YES* will appear.
• Press SELECT.
For DHCP based IP addressing:
• Press ITEM until BOOTP=YES* appears.
• When using BootP or DHCP, keep the setting BOOTP=YES*. If set to BOOTP=NO*, then press the PLUS to change it to BOOTP=YES.
• Press SELECT to set, then GO.
• The BootP or DHCP server will configure the TCP/IP parameters on the HP Jetdirect.
• No other TCP/IP configuring is necessary.
• Print a self-test page to verify the IP settings.
• Press Menu until TEST MENU appears.
• Press Item until PRINT SELF TEST is displayed.
• Press SELECT .
• If the test page does not show the correct settings, power cycle the printer and reprint the test page.
When set for BootP the lower right corner of the test page display something like:
TCP/IP STATUS: READY
HOST NAME: 192.168.2.10
CONFIG BY RARP/BOOTP
IP ADDRESS: 192.168.2.10
SUBNET MASK: 255.255.255.0
DEF. GATEWAY 192.168.2.1
SYSLOG SERVER: NOT SPECIFIED
IDLE TIMEOUT (SECONDS): 90
SNMP GET CMTY NAME: ALL
SNMP SET CMTY NAME: NONE
BOOTP/DHCP SERVER: 0.0.0.0
If you want to set the printer to a static IP address:
ALSO if you do NOT have a JetDirect follow the instructions below:
• Press ITEM until BOOTP=YES* appears.
• Press the PLUS button. BOOTP=NO will appear.
• Press ITEM . IP BYTE 1=192 will appear.
• Press the PLUS or MINUS button until the value of the first byte of the IP address appears on the control-panel display.
• Press SELECT to set that byte.
• Press ITEM to continue.
• Repeat to configure the remaining bytes of the IP address you wan to set. e.g., IP BYTE 2=168 , IP BYTE 3=2, IP BYTE 1=10) = 192.168.2.10
• Repeat Steps to configure the subnet mask bytes (SM BYTE 1=255, SM BYTE 2=255, SM BYTE 3=255 , SM BYTE 4=0) = 255.255.255.0
• Repeat Steps to configure the syslog server IP address (LG BYTE 1=0,LG BYTE 2=0, LG BYTE 3=0, LG BYTE 4=0) = 0.0.0.0 (Mine had the BYTE 4=1 and only when I reset it to BYTE 4=0 did everything go correctly).
• You can leave this at 0.0.0.0 if not needed.
• Repeat Steps to configure the default gateway (GW BYTE 1=192, GW BYTE 2=168, GW BYTE 3=2, GW BYTE 4=1) = 192.168.2.1 (often it is automatically set by your router and you do not have to do anything other than check this is correct).
• Configure the timeout (TIMEOUT=90). You can leave the default at 90 seconds.
• Press GO .
• Print a self-test page to verify the IP settings.
• Press Menu until TEST MENU appears.
• Press Item until PRINT SELF TEST is displayed.
• Press SELECT .
• If the test page does not show the correct settings, power cycle the printer and reprint the test page.
When set to a static value it looks something like:
TCP/IP STATUS: READY
CONFIG BY FRONT PANEL/TELNET
IP ADDRESS: 192.168.2.10
SUBNET MASK: 255.255.255.0
DEF. GATEWAY 192.168.2.1
SYSLOG SERVER: 0.0.0.0
IDLE TIMEOUT (SECONDS): 90
Add the printer.
• To add the printer on Mac OSX 10.6+, open the Printer & Fax Preference panel.
• Unlock if locked.
• Press + to add.
• Select HP JetDirect - Socket from the Protocol pulldown menu.
BUT if you do not have a JetDirect then click the Line Printer Daemon – LPD option instead.
• In the address field, enter the IP address from the Test Page printout.
• Print Using should set itself to LaserJet 5M from the built-in drivers in Mac OSX 10.6+ within a few seconds if it can communicate with the printer.
• Type in a name you want to give the printer. It will use its IP Address as the name if nothing is entered.
• Type in a location if you desire. Not sure where this shows up.
• Press Add.
• The Installable Options are determined and the printer is added.
NOTE – ref users without a JetDirect:
• If you get a message telling you the printer is busy – you have probably indicated JetDirect or Internet Printing Protocol - IPP option in the Protocol pulldown menu by mistake – delete the printer and go back and reset it with the Line Printer Daemon – LPD option instead.
Good luck. -
Hellooo Apple Community!
I'm trying to install iTunes on my computer running Windows 7 Home Premium. I'm not sure if iTunes is compatible with my computer operating system because when I try to install it, it says the installation is completed but it says there was an error so it won't let me get itunes! Can someone please tell me if iTunes can be downloaded and installed on "Windows 7 Home Premium" and if so, how?! I need iTunes asap, I have an iphone 4 running ios 6.1.3. Please get back to mee!!
Thankyou thankyou thankyou!
Natalie.I just tried running the Lenovo Hard Drive Quick Test both in normal mode and in safe mode. Both times it indicated a failed read test on the HDD. The last two tests also failed. I forget what those tests were called.
I am really beginning to think I have a bad HDD and the problem just happens to be in the reserved partition where my factory system software resides. -
when I try to install icloud on my laptop running windows 7 home premieum I get message saying the windows installer package wont complete as a program run as part of setup did not finish as expected the install then rolls back I have tried reinstall deleting files signing on with another account etc nothing works I have read this is an apple programing problem if so is there a fix I need iclouds thanks
This other discussion may help: Re: how do I install icloud
-
I Am running windows 7 home premium 32 bit on my MBP late 2011 15".. But now i want to upgrade windows 8 pro 64 bit .. I got upgrade pack windows 8 pro with 32 bit and 64 bit .. As we all know that new boot camp only support windows 64 bit ... Soo how can i upgrade my windows 7 32bit to windows 8pro 64bit ... When i insert dvd it says that u r running 32bit of windows 7 and u can't upgrade to 64bit windows 8pro plz insert 32bit windows 8pro and reboot ...... Plz help me otherwise my windows 8 will be useless
Thanks for reply... But when i am trying clean install of windows 8pro 64 it says dat u can only upgrade it from the previous versions of windows ... As i told that i got an upgrade pack of windows 8pro ... Soo how can i install it directly ???
-
How can I get iTunes running on a Windows XP machine as well as, separately on a newer laptop running Windows 7 to both recognize and sync with my new iPhone 4S? I have different libraries on each machine which I need to sync with the iPhone, both in iTunes. It seems to be workiing fine on the Windows 7 machine, but not even reconizing the device at all in iTunes on Windows XP.
Thank you for your assistance.Hi turingtest2 - thanks for the reply. As you say It is how it is - and I have three workstations in this home (not counting three for my children and one for the family) and I pretty much always have more than one OS on each - that's how it is for me. I shouldn't have to worry about how many OSs I have (or how often I change them) just to have music while I'm working - through the PC sound system that is. I never have to worry about any other software, only iTunes. Once in a while (in the past) I've made a vendor call if I changed to many things to often (like CPU, GPU, memory, etc - or even a replacement MB) - but that hasn't happened in a couple years (at least since Vista) so I think (hope) they have fixed that for good. And even then it was a quick call and problem resolved. The only (glaring) constant problem is iTunes - limiting my own use of my own music (by counting an OS as a physical PC). Even with VM (which is just another OS) - although you can Attach things to multiple active OSs - it's still your own (purchased) music - and all on one PC. Thanks again!
-
I run Windows 7 Home Premium on an HP Pavilion dv6. I cannot install iTunes or QuickTime. Can you help me with this?
Hello raadabdaun,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having issues installing iTunes for Windows. The following article provides the most relevant information and troubleshooting steps:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M. -
BlackBerry Link will not install on new Laptop running Windows 8
I have been trying to download Link from BlackBerry.com over several days now. on a new laptop running Windows 8
I get a message saying the *Wizard was interrupted before BB Link could be completely installed. * it suggests that * the system has not been modified and that I try again at another time and run the set up again.* I have done so at least 1/2 doz.. times with no success.
Pleas advise as to corrective actions to take and/or solutions to this problem.
Thanks in advance
Robert MathiesonHello robertian047,
Sorry to hear about your issue.
Have a look at the following article which may help you out.
Wizard was interrupted before software could be completely installed
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
Why can't i install all in one printer 4200 series on my windows 7 home premium?
I can't install my 4200 series all in one printer on windows 7 home premium 64 bit ? Help please?
Sharon,
Welcome to the HP Community Forum.
sharond6941 wrote:
I can't install my 4200 series all in one printer on windows 7 home premium 64 bit ? Help please?
It would help a great deal if you could help explain a bit why you cannot install the software.
Does the software not download?
Can you not find your printer? Do you not know what kind of printer you have?
Are there errors during the installation?
Can you provide any information to help us understand the situation?
========================================================
Help and Instructions to Install the Full Feature Software for the Printer:
Install Full Feature Software – Printer
Click the Kudos Thumbs-Up to say Thank You!
And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Kind Regards,
Dragon-Fur -
Share Deskjet 3650 on XP with Laptop running Windows 7
Hi
Simple question - maybe not so simple an answer. I have an XP PC with a USB connected Deskjet 3650. I want to share this device with a Laptop running Windows 7 64 bit. My attempts so far have failed - although I can see the printer when I search to add it but Windows 7 says there is no driver available to install. I did install the printer on Windows 7 with USB connection hoping it would use that driver - but no liuck. What am I doing wrong and is there a fix? ThanksHello Bigbadger,
I saw your post about trying to install the Deskjet 3650 Color Inkjet Printer on your Windows 7 system. I have researched this for you and unfortunately, there are no drivers available for this printer and Windows 7.
Here are the drivers available for the Deskjet 3650:
HP Deskjet 3650 Color Inkjet Printer Drivers
I hope this helps answer your question.
Take care,
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution! -
My hard-drive crashed, I own Lightroom 5, where can I download it again t re install it. The ADOBE email I had has links that no longer work (thanks for that). Running Windows 7 Home Premium
Hello Andrea,
did you try this: http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_lightroom&promoid&promoid=DT EML
What concerns your eMail you should talk to Adobe, please have a look there: http://helpx.adobe.com/de/contact.html by clicking throug their questions and if "open" please use chat, I had the best experiences.
Hans-Günter -
Every time I turn on my PC I get a box saying 'AppleSincNotifier has stopped working'. My operating system is Windows Vista Home Premium. How do I fix this?
Hello janemacq,
If you are getting an error about a component of the Apple software not working on your Windows machine, you may want to try uninstalling and reinstalling the Apple software, as outlined in the following article:
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
Sincerely,
- Brenden -
Installing CS4 on my new laptop running windows 8.1
I recently purchased a new laptop and want to install Dreamweaver CS5.
I purchased on-line, CS4 and installed it on my original laptop.I then purchased a hardcopy of CS5 and updated the program.
I have downloaded CS4 to my new laptop and when trying to install it I get the following message "The Installer Database is corrupt. Please contact Adobe Customer Service."
Does anyone have any suggestions?
Thanks in advance,
CanbritFirst uninstall CS4 if you can. If not, run the Adobe Cleaner Tool.
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Then, if your end goal is to install CS5, all you have to do is install CS5, even if CS5 was an upgrade from CS4. No need to re-install CS4 first.
Just install the CS5 upgrade and enter your upgrade serial number.
The CS5 installer will recognise the number as an upgrade and search your hard drive for CS4 (or any other qualifying version). If it does not find anything it will prompt you to enter the serial number from an earlier qualifying version. Then you enter your CS4 serial number and the CS5 install will complete.
Maybe you are looking for
-
Premiere Elements 12 Files Won't Open Correctly in Windows 8 (64 bit)
I haven't found a good format yet that will opening correctly in Windows 8. Some open with video only, others open with audio only, one opens video and audio but the image is elongated. Nearly all of the file formats I tried that wouldn't open in Wi
-
Dynamic images display issues in FF and Opera
Dreamweaver 8 http://daylily.net/polytepals/results.asp?CultivarName=Carolina%20Octopus Can someone please help me correct the following problem. The dynamic image on this page displays properly in Explorer but it will not display in Opera or Firefox
-
Writing file output on arbitrary lines
Hi, I'd like to know whether it is possible to select the line number on which I am writing the next output string when making a .txt or .csv file. Background: I am writing a survey, for which I need to record people's responses. The survey questions
-
I want to upload a custom Avatar, but when I do It tells me I have to delete some of my other custom Avatars which there aren't any. Any ideas? TIA Chris
-
I have deployed my application on a JBoss server (4.0.5). I have two EJBs that hangs onto a static class called ServiceLocator for the class to use through the life of the object.. This class is a Singleton. Within the ejbCreate method, I check for t