How to Make Graphic Work on the Web?

Hi all
I am very new to Illustrator. I am trying to create a banner for one of those Do It Yourself websites. I created my artwork, and saved it for web and devices. However when I upload it, it the image is really tiny. If I stretch it out, it loses quality and goes jaggy.
What can I do about this? I've tried various things in Illustrator, have done a search on the web, but mainly come up with optimizing graphics, which I am doing already.
PS the space in which my graphic goes is pre-determined. I cannot change the size of it, but  I want my graphic to fill that space.
all advice welcome,
thank you
cheers
Mettaphorica

Mettaphorica,
You have to set the size in pixels by pixels in the Image Size window; unless you create it in the desired pixel by pixel size.
The banner should be created in a document with File>Document Color Mode>RGB Mode, and you may as well set the File>Document Setup to the unit Points or Pixels (which is the same to Illy, she is rather tolerant), and work in the actual pixel size.

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