How to resolve Response status: 500 in URL service

I had created a web provider integrated with my external application (which called OA)using JPDK URL service ,and it has two portlets .I put this two portlet to my homepage,then when OA works well ,the portlet works well too .But when OA down or has some errors to login ,the whole homepage can not be displayed.
I found the errors in jserv.log:
gzmoa/Response status: 500 : oracle.portal.provider.v1.AccessControlException: Failed to read contents from : http://172.20.1.7:8080/ch/demo/worklist_zancun_portal.jsp
gzmoa/checkLogin:IOException encountered
java.net.ConnectException: Connection refused
And I set my web provider's timeout to 300 seconds ,but it seems does not work ,The hompage will not be displayed anymore after 300 second.
How can I display my homepage with that portlets even the OA system does not work well ?
Thanks

If the issue is with the timing out of JSP, you can try to increase the provider time-out value through provider's registration screen. But if the jsp is down because of some other reason, the portlet cannot contact it and it results in the internal server error.
-AMJAD.

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Hi,
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Hi,
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How to resolve HTTPS status code 404 using WinHTTP?

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Dear Henri,
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I debugged
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Best Regards,
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SivaV

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Why do you think this an appropriate forum to discuss a PHP and/or Apache configuration error?

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Message was edited by:
hardcoder

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then the same needs to be specified through provider.xml.
For example,
     <proxyInfo class="oracle.portal.provider.v1.http.ProxyInformation">
          <httpProxyHost>YOUR_PROXY_SERVER</httpProxyHost>
          <httpProxyPort>YOUR_PROXY_PORT</httpProxyPort>
     </proxyInfo>
-aMJAD.

How to resolve Response status: 500 in URL service

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