How to restart Imac.  Screen frozen.  Account credentials are unauthorized, How to restart Imac.  Screen frozen.  Account credentials are unauthorized

Screen has frozen with notice of Terms and Conditions.  Says that the account credentials are unauthorized.  Have tried turning computer off, but cannot move the notice or see any other way.

Did you click the link in the first post I provided? It has information on how to re-set your password, this should be adequate for your needs.
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